Directly located on Bai Lan Bay, the luxurious Mercure Koh Chang Hideaway - SHA Extra Plus features modern Thai-style rooms, a private beach and pampering spa treatments. Guests can relax by the beautiful outdoor pool. Free WiFi is available throughout the property. All come with a flat-screen TV, mini-bar and tea/coffee making facilities. Private bathrooms have either hot-water showers or a bathtub. Some room types also feature a private balcony. Mercure Koh Chang Hideaway - SHA Extra Plus is located on Thailand's 2nd largest tropical island. It is 27 mi from Trat Airport and a 5-hour drive from Bangkok City. Free parking is available. Relaxing spa treatments include body massage, a sauna and hot tubs. Guests can enjoy a refreshing workout at the gym, or check e-mails at the business center. There is also a children's club and babysitting services available. The Bay Restaurant serves both international and Thai cuisines, with unrivaled views of the sea and pool. Room service is available 24 hours.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Breakfast Info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
7.7
Cleanliness
7.8
Comfort
7.9
Value for money
7.6
Location
7.7
Free Wifi
8.4
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • The Bay Restaurant
    • Cuisine
      American • Seafood • Thai • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Mercure Koh Chang Hideaway

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Family rooms
  • Free parking
  • Airport shuttle (free)
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Beach
  • Kids' club
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Karaoke
    Additional charge
  • Pool table
    Additional charge
  • Fishing
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Thai

House rules

Mercure Koh Chang Hideaway takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of THB 1000 is required on arrival. That's about USD 27. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 12 years
Extra bed upon request
THB 600 per child, per night
13+ years
Extra bed upon request
THB 1,200 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Mercure Koh Chang Hideaway accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

A damage deposit of THB 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Mercure Koh Chang Hideaway

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Mercure Koh Chang Hideaway may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Mercure Koh Chang Hideaway include:

    • Double
    • Twin
    • Villa

  • Mercure Koh Chang Hideaway is 4.3 miles from the center of Ko Chang. All distances are measured in straight lines. Actual travel distances may vary.

  • Mercure Koh Chang Hideaway offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Pool table
    • Snorkeling
    • Diving
    • Fishing
    • Karaoke
    • Kids' club
    • Beachfront
    • Couples' massage
    • Beach
    • Neck massage
    • Locker rooms
    • Fitness
    • Swimming pool
    • Spa facilities
    • Happy hour
    • Hand massage
    • Open-air bath
    • Foot massage
    • Head massage
    • Steam room
    • Full-body massage
    • Private beach area
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Mercure Koh Chang Hideaway on this page.

  • Guests staying at Mercure Koh Chang Hideaway can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet
    • À la carte

  • Mercure Koh Chang Hideaway has 1 restaurant:

    • The Bay Restaurant

  • Check-in at Mercure Koh Chang Hideaway is from 3:00 PM, and check-out is until 12:00 PM.