About this property

When staying at Hard Rock Hotel® at Universal Orlando guests can skip the regular lines with FREE^ Universal Express Unlimited ride access at Universal Studios Florida and Universal Islands of Adventure. Exclusive to guests staying at Loews Portofino Bay Hotel, Hard Rock Hotel®, and Loews Royal Pacific Resort. (Valid theme park admission required; select attractions. Not valid at Universal Volcano Bay or Universal Epic Universe.) Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions). A 12,000-square-foot pool with underwater music and rock and roll memorabilia decor is on site. Guests can also enjoy American fare at Palm Restaurant on site for dinner. Velvet Bar features a full bar and appetizers. Free WiFi, a flat-screen TV, and an iPod docking station are available in each room. All rooms are decorated with rock music-themed decor. Fun, free and easy is how guests of Universal hotels get to the parks and back. Hop aboard one of our complimentary shuttle busses and get to the fun fast.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Exclusive theme park benefits

Universal Orlando hotel guests get more ride time, more free time, and more family time every day of their vacation. It couldn’t be easier. Staying with Universal is the best way to experience all the destination has to offer.

Universal Orlando Resort
Hotel chain/brand

Property highlights

    • Located in the top-rated area in Orlando, this property has an excellent location score of 9.7!

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

    • Private Parking Available On Site

    • Activities:

    • Fitness center

    • Golf course (within 2 miles)

    • Game room


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Edwards
    United States United States
    The breakfast was ok. The fruit plate and cheese were less than great.
  • Audrey
    United States United States
    Close to the parks, great pool area, great restaurants
  • Bruna
    Brazil Brazil
    The express pass benefit to the parks is absolute amazing! Staff awesome as well! It was my honeymoon and they gave us treats!
  • Nichole
    United States United States
    Location to the parks. Atmosphere is amazing! Love the pool and kiddos really enjoyed the water slide.
  • Jian
    Canada Canada
    very good location!walk 5 mins to universal studio。 the swimming pool is amazing,water very warm!
  • Islam
    Egypt Egypt
    Our family had an amazing time at the Hard Rock Hotel. The location was perfect for visiting Universal Studios and Universal Islands of Adventure. We loved the short 5-minute walk to the parks through beautiful scenery, and the free water taxi was...
  • Nhat
    United States United States
    location is excellent, within walkable distance to Universal Studios & Island of Adventure and Unlimited Express passes
  • Felicity
    United Kingdom United Kingdom
    Great check in, pool, great location for universal studios and included fast passes
  • Lauren
    United States United States
    This property was everything! Great for families! The location, the service, the food … all top notch!
  • Jonathan
    United States United States
    Everything. Pool is amazing. Great staff. Clean building. Location is awesome with the ferry boat to take you to city walk and back.

Area info

Restaurants

4 Restaurants On Site
  • Palm Restaurant
    • Cuisine
      American
    • Open for
      Dinner
  • The Kitchen
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Velvet Bar
    • Cuisine
      American
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Modern
  • Beachclub
    • Cuisine
      American
    • Open for
      Lunch • Dinner

House rules

Universal's Hard Rock Hotel® takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$35 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$35 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Must-know information for guests at this property

Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is nontransferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the Express queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. Additional restrictions may apply. †Based on the weighted average price of a 2-Park Universal Express Unlimited pass ranging between $124.99 and $389.99 per person.

Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe. Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts Express. Benefit is nontransferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancelation without notice, and not guaranteed. Additional restrictions may apply.

Water Taxi not available for transportation to Universal Volcano Bay or to Universal Epic Universe.

Only merchandise purchased from select Universal Orlando owned and operated theme park stores are eligible for Hotel Delivery. Hotel Delivery concludes daily at 5pm and the service cannot be used the day of guest check out. Additional restrictions apply and are subject to change without notice.

Priority Seating is only available to guests of Loews Portofino Bay Hotel, Hard Rock Hotel® and Loews Royal Pacific Resort with room key card. Valid at select dining venues in Universal Studios Florida, Universal Islands of Adventure and Universal CityWalk during normal park/venue operating hours, subject to availability. Separate theme park admission is required to enter the theme parks. Parking is not included. Guests are encouraged to visit the hotel’s Concierge Desk for details, availability and to make a reservation. Reservations are highly recommended but not required. Any groups over seven (7) require direct contact with the preferred venue to check and confirm availability as it is not guaranteed. Benefit and participating locations are subject to availability, change and/or cancelation without notice, and additional restrictions may apply.

Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Universal's Hard Rock Hotel®