Hotel

Marriott Jacksonville Downtown

245 Water Street, Jacksonville, FL 32202, United States of America – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.0
Very Good
2,761 reviews

Convenient location and the Valet guys are on point with bringing you your car.

Kandi United States of America

hotel was clean, friendly staff, & restaurant in hotel hotel was great

Tina United States of America

The property was clean and well maintained. Staff was very friendly, and accommodating.

Commecita United States of America

The property was in a great location. It was close to the highway and restaurants . We had a great river view. The property was quiet.

Annemarie United States of America

The room - corner king- was very spacious and comfortable. Bed and linens very comfortable. Having a good size mini fridge in the room was great. Location across from the TU Center was desirable for our visit. Susan at check-in was very nice and kept us informed about check-in; she was also very friendly at check-out.

Janice United States of America

Room was lovely 😍 spacious. Entrance beautiful and scenery great. Poolside amazing. The staircase was like something you would see in a movie beautiful antique. Marble flooring wow 👌.

Katrina

beautiful lobby and the location was perfect staff were all helpful and amazing bartender Katrina was awesome

Andrea United States of America

The hotel was gorgeous, staff extremely friendly and helpful. The king room was huge and deck pool was beautiful.

Copeland United States of America

location was great, beds are comfortable, and the room was clean

Cami United States of America

Location was in the city which was close and convenient to reason we were there.

Robert United States of America
8.0
Very Good
2,761 reviews
  • What guests loved the most:
  • “Convenient location and the Valet guys are on point with bringing you your car.”
    Kandi Kandi United States of America United States of America
  • “hotel was clean, friendly staff, & restaurant in hotel hotel was great”
    Tina Tina United States of America United States of America
  • “The property was clean and well maintained. Staff was very friendly, and accommodating.”
    Commecita Commecita United States of America United States of America
  • “The property was in a great location. It was close to the highway and restaurants . We had a great river view. The property was quiet.”
    Annemarie Annemarie United States of America United States of America
  • “The room - corner king- was very spacious and comfortable. Bed and linens very comfortable. Having a good size mini fridge in the room was great.”
    Janice Janice United States of America United States of America
  • “Room was lovely 😍 spacious. Entrance beautiful and scenery great. Poolside amazing. The staircase was like something you would see in a movie beautiful antique. Marble flooring wow 👌.”
    Katrina Katrina
  • “beautiful lobby and the location was perfect staff were all helpful and amazing bartender Katrina was awesome”
    Andrea Andrea United States of America United States of America
  • “The hotel was gorgeous, staff extremely friendly and helpful. The king room was huge and deck pool was beautiful.”
    Copeland Copeland United States of America United States of America
  • “location was great, beds are comfortable, and the room was clean”
    Cami Cami United States of America United States of America
  • “Location was in the city which was close and convenient to reason we were there.”
    Robert Robert United States of America United States of America

Categories:

  • Staff8.6
  • Facilities8.3
  • Cleanliness8.6
  • Comfort8.6
  • Value for money8.2
  • Location8.6

Stay in the heart of Jacksonville – Great location - show map

Marriott Jacksonville Downtown Hotel is located just 2 minutes' walk from the Times-Union Center for the Performing Arts.

The air-conditioned rooms offer a flat-screen TV, work desk, and private bathroom with a shower. Rooms are equipped with a Keurig® coffee machine and safety deposit box.

WiFi is offered for free.

A complimentary fitness center, 24-hour front desk, and concierge service are available for guests' convenience. A 24-hour business center, and free newspapers are also provided.

Juliette's Bistro serves modern American cuisine daily for breakfast, lunch, and dinner and offers themed meals on select days. Guests can savor a morning cup of coffee at the on-site coffee bar and visit on-site JBar for a light snack or evening libation.

Jacksonville Landing with shopping, nightlife, and events is 3 minutes' walk from the Omni. EverBank Field is 2.5 mi away, while Jacksonville Zoo and Gardens is 12 minutes' drive from the property. The Museum of Science and History is 1.2 mi away from the hotel.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Marriott Jacksonville Downtown has been welcoming Booking.com guests since Feb 5, 2016

Show me more

Most popular amenities

1 swimming pool
Pet friendly
Parking
Free WiFi
Non-smoking rooms
Family rooms
Tea/Coffee Maker in All Rooms
Bar

ATM: Need cash? This property has an ATM on site.

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

American

Private parking at the hotel

Saved to 2084 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Guest reviews
Categories:
Staff
8.6
Facilities
8.3
Cleanliness
8.6
Comfort
8.6
Value for money
8.2
Location
8.6
Free WiFi
8.3

Select topics to read reviews:

See what guests loved the most:

  • Kandi
    United States of AmericaUnited States of America
    “Convenient location and the Valet guys are on point with bringing you your car.”
  • Tina
    United States of AmericaUnited States of America
    “hotel was clean, friendly staff, & restaurant in hotel hotel was great”
  • Commecita
    United States of AmericaUnited States of America
    “The property was clean and well maintained. Staff was very friendly, and accommodating.”
  • Annemarie
    United States of AmericaUnited States of America
    “The property was in a great location. It was close to the highway and restaurants . We had a great river view. The property was quiet.”
  • J
    Janice
    United States of AmericaUnited States of America
    “The room - corner king- was very spacious and comfortable. Bed and linens very comfortable. Having a good size mini fridge in the room was great. Location across from the TU Center was desirable for our visit. Susan at check-in was very nice and...”
  • Katrina
    “Room was lovely 😍 spacious. Entrance beautiful and scenery great. Poolside amazing. The staircase was like something you would see in a movie beautiful antique. Marble flooring wow 👌.”
  • Andrea
    United States of AmericaUnited States of America
    “beautiful lobby and the location was perfect staff were all helpful and amazing bartender Katrina was awesome”
  • Copeland
    United States of AmericaUnited States of America
    “The hotel was gorgeous, staff extremely friendly and helpful. The king room was huge and deck pool was beautiful.”
  • Cami
    United States of AmericaUnited States of America
    “location was great, beds are comfortable, and the room was clean”
  • Robert
    United States of AmericaUnited States of America
    “Location was in the city which was close and convenient to reason we were there.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Pictures of the room
    Pictures of the rooms can be found on the Omni Hotels & Resorts web site.
    Answered on April 22, 2020
  • Is there smoking areas
    Smoking is only permitted outside. Smoking areas are available at the Front Entrance and the pool located on the 4th floor.
    Answered on April 22, 2020
  • Breakfast included?
    Breakfast is not included unless you purchase the "Bed and Breakfast" package.
    Answered on April 22, 2020
  • Is there a shuttle to the Jacksonville airport?
    Yes, there is a shuttle to the Jacksonville airport. They require 24 hours advance notice. Contact GO Airport Express to make your reservation.
    Answered on April 22, 2020
  • What is the cancellation policy?
    You must cancel by 12:00pm hotel time, two days prior to arrival, or forfeit one night's stay plus tax.
    Answered on April 22, 2020
  • Still looking?
Hotel area info *
2 Restaurants On Site

    Juliette's Bistro

    Food: Seafood, Local

    Open for: Breakfast, Brunch, Lunch, Dinner

    Menu: À la carte

    J-Bar

    Open for: Breakfast, Lunch, Cocktail hour

    Menu: À la carte

Amenities of Marriott Jacksonville Downtown

Most popular amenities

1 swimming pool
Pet friendly
Parking
Free WiFi
Non-smoking rooms
Family rooms
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Toilet
  • Hairdryer
Kitchen
  • Coffee machine
  • Refrigerator
Pets
Pets are allowed. Charges may apply.
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs USD 25.0 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
    Free! All pools are free of charge
  • Opening times
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Marriott Jacksonville Downtown takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$25 per stay
Crib upon request
Free
3+ years
Extra bed upon request
$25 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 10 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Marriott Jacksonville Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note the property can accommodate pets weighing a maximum of 34 kg.

Pool is open sunrise to dusk, daily..

Please note that housekeeping services begin on the third day of stay.

*$100.00 is not a damage deposit but incidentals charge and authorization will release when not spent and released by discretion of your bank average 3-5 days.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Marriott Jacksonville Downtown

  • From the nearest airport, you can get to Marriott Jacksonville Downtown by:

    • Car 27min

  • Room options at Marriott Jacksonville Downtown include:

    • Double

  • Guests staying at Marriott Jacksonville Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

    Breakfast option(s) include:

    • American
    • À la carte

  • Marriott Jacksonville Downtown offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool

  • Yes, Marriott Jacksonville Downtown is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Marriott Jacksonville Downtown is from 4:00 PM, and check-out is until 11:00 AM.

  • Marriott Jacksonville Downtown has 2 restaurants:

    • J-Bar
    • Juliette's Bistro

  • The prices at Marriott Jacksonville Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Marriott Jacksonville Downtown is 3,100 feet from the center of Jacksonville.