Hotels near Ordino - Arcalis, Ordino

Friendly. Helpful staff. Location and view were excellent.

Location, cleanliness , friendliness of staff

Perfect location, good breakfast, friendly staff, Good bicycle storage room

Great hotel with a nice location!! (Right next to the gondola) The view from the room was awesome, and the staff members were very helpful. Highly recommend!

Very good location . Nice , beautiful decorated cosy hotel . Very clean and . The reception lady was very nice . Nice breakfast. Right to the lifts . Very close to a rental ski shop , close to restaurants and realy nice location . Definitely I will come back

The upgraded room with a balcony was great! The breakfast was amazing with so many options. The pool was open for the last couple days of the season and was very nice after a long day of cycling. This is the second year I have stayed here for the UCI mtb events and will definitely be back.

The staff were so kind and helpful, we had a great time with the hotel as our home base while we did some hiking nearby. There is easy access to Andorra la Vella by car and it was a good midway point for many of the major hiking routes. We loved the view and got some snow during our stay as well, which was beautiful.

Absolutely loved how quiet and tranquil this place was. Our room overlooked the river and it was so peaceful to listen to it all night. The breakfast was great as well, my husband loved the buttery croissants. Would definitely stay here again.

Excellent location, great staff and decent breakfast. We came for the UTMB race, and it was a huge plus not having to take any shuttle buses after the grueling race.

It was clean. Person at reception was helpful. Water was hot. Bed is comfortable

We had a great room on the top floor. Very good breakfast, they kept constantly checking to make sure nothing ran out. We would come to this hotel when visiting Andorra again.

Nice rooms with a wonderful shower after a day on the slopes

The staff is very fridndly. They gave us the room early. The location is great to go up the mountain.

We got upgraded for a junior suite, it made our stay :) Clean rooms, many supplement amenities, convenient free parking outside, nice lobby- game area.

Nice breakfast. Enjoyed the simple mini golf course.

Davie and I had such a memorable stay at NH Collection Andorra Palomé. From the moment we walked in, everything felt calm, stylish and welcoming. The absolute star of our visit was the restaurant – the food was just outstanding. Every single dish was beautifully presented and full of flavour, the sort of cooking that stays with you long after the meal. We found ourselves looking forward to every bite, and it genuinely felt special each time we sat down to eat. The staff couldn’t have been kinder or more attentive, and the setting of the hotel, tucked into the mountains, made the whole experience feel almost magical. Between the comfort of the rooms, the warm service, and the incredible food, we couldn’t have asked for more. We left with full hearts (and very full stomachs!) and would recommend this hotel to anyone heading to Andorra. Dining here alone is worth the trip.

Good location and great service. Breakfast was good.

Excellent breakfast, The staff were nice. The rooms and bathroom were clean. The hotel was very warm too warm but we were able to open our window to cool off. The hotel was close to the chair lift to Pal- Arinsol . They held our luggage for us while we shopped prior to getting the return bus.

The room was tiny, but clean and comfortable with smart TV, good WiFi, AC Free public parking close to the hotel Nice location in between mountains Nice and helpful staff Simple, but good breakfast in the restaurant

The hotel is on the bank of a small watrfal. To sit on the balcony with a glass of... feels like heaven

All was good! The location is good if you like this direction. There are scenic spots and hiking trails nearby. During the period in which we were vacationing (May), there were few people at the hotel and it was very quiet. The staff is good-natured. The breakfast is good (we can highly recommend it).

Great value for money. Very kind, friendly, and helpful staff and owner. We took the HB basis and we're very pleased. Free shuttle to the gondola at the doorstep.

I’ve stayed at this hotel several times when visiting Andorra to ski, and I’ve always had a great experience. This past weekend, I came for a solo trip and unfortunately had an accident while skiing that forced me to stop and return to the hotel early. Agustina at the front desk and Gabriela from housekeeping were absolutely incredible—so thoughtful, compassionate, and genuinely caring during a stressful moment. They helped me contact the ski rental shop to retrieve my boots and return my equipment, brought me ice for my leg, helped me pack, and even carried my luggage downstairs, among many other kind gestures. Beyond the exceptional service, the hotel is perfectly located near public transport (the Funibus), as well as shops and restaurants. The staff truly make this place special—they are welcoming, attentive, and a real pleasure to interact with. And the included breakfast is a lifesaver! A huge thank you to Agustina and Gabriela—you both went above and beyond and absolutely deserve a raise! 💸