Service was excellent Food excellent aswell Spa fantastic everything is perfect Guardaesquis incredible

Stayed in February 2024

Nothing.

Everything! Still one of my favourite hotels. Great food and cocktails also. Location in the centre of all the ski lifts.

Stayed in December 2023

The SPA was closed.

Room, Staff, Resturant, Atmosphere

Stayed in September 2023

Interior, beautiful location with bunch of hiking routes, both the breakfast and dinner were great, very friendly and helpful staff, peaceful

Stayed in August 2023

Nothing.

The room was comfortable and warm, the food and staff were very good, and enjoyed the spa area every day.

Stayed in April 2023

Grau Roig Andorra Boutique Hotel & Spa is an exceptional mountain retreat that offers a peaceful and indulgent escape. The decor of the hotel is characterized by its modern and stylish design, which creates a warm and welcoming ambiance that harmonizes perfectly with the breathtaking mountain views seen from the room. The outstanding dining experience showcases fresh, seasonal ingredients and local specialties. With attentive staff and a focus on high-quality service, this hotel is a fantastic destination for those seeking a luxurious and relaxing stay in the heart of the Pyrenees.

Stayed in April 2023

the staff at dinner was very poor. lost wine from previous day, made us wait another night for an hour and then said they couldn't take our order as they took order from people from Spain and Andorra around us.

really enjoyed the quality of the hotel and the location. Very kind at reception and both gentlemen at the door were really kind.

Stayed in January 2023

there was some smell in the room, probably there is a problem with plumbing

beautiful location, spa and kitchen

Stayed in January 2023

just the short walk to the beginners area and that due to weather not all lifts were open but thats it

breakfast had a great choice and its open till 11 every day any thing you wanted no problem at all spa was very chilled a bit small but thats ok it was very comfortable and not many people used it when we did

Stayed in January 2023

Stunning place and very helpful staff I did not want to leave

Stayed in August 2022

Breakfast and food in general was exceptional. The location is great. We were there in summer and there's great trails at the foot of the hotel. Before going to the trails near the hotel we went further away to see the biggest lake in Andorra, but the lake next to the hotel, even if smaller, is actually a lot more beautiful.

Stayed in August 2022

Luxurious, beautiful location, very friendly, welcoming staff

Stayed in July 2022

Gym was very small

Amazing, cosy rooms. Great restaurants and best location

Stayed in August 2022

n/a

We loved the location and the restaurants on site were very good. The spa facilities were also very good. We would highly recommend in the summer months and would love to stay in the ski season.

Stayed in August 2022

perhaps need more light in the room

everything perfect.specially the Senegales head waiter !!

Stayed in March 2022

More GF choice.

Spa, dinner and bar service

Stayed in April 2022

Maybe have a little more on the menu especially gluten free.

Enjoyed the spa and evening dinner, breakfast and the bar- very good.

Stayed in April 2022

Nothing

Staff, room, location, facilities

Stayed in March 2022

the vegan food options

the fluffy cushions

Stayed in February 2022

nothing

everything, the staff, the location, the spa, the restaurant.

Stayed in February 2022

the price was very high

the view of the room

Stayed in December 2021

The noise overnight of cars doing doughnuts in the icy car park.

The hotel and the location are perfect.

Stayed in December 2021

bed was a bit soft for my liking

really nice hotel

Stayed in November 2021

There are faux fur cushions, rugs and door coverings in the rooms - they give off such an unhygenic look and feel, especially with COVID because you know they cannot be cleaned. For allergy sufferers like myself, it made my sneezy just to look at them. I think they really need to get rid of them. Serving raclette (or some other grilled cheese dish, not sure what it was) in the restaurant is not such a great idea - the whole place was overpowered by the smell of burned cheese and it was awful. Luckily we were at the end of our meal so we could leave. I saw another couple who asked for a change of table so they could be away from the smell, so it wasn't just us. After we left we had to go back into the bar (next to the restaurant) for something and that area too was smelling terrible.

What an amazing location - right in a valley, surrounded by high mountains. Very luxurious rooms and bathrooms, with Bulgari toiletries. Gorgeous bar with an excellent selection of drinks. Very nice restaurant and high quality breakfast.

Stayed in August 2021