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  4. Reviews of The Alexander, a Luxury Collection Hotel, Yerevan

Reviews of The Alexander, a Luxury Collection Hotel, Yerevan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Abovyan Street 3/4 , 0001 Yerevan, Armenia

#28 of 312 hotels in Yerevan

Guests' Choice

Review Score

Based on 87 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Location

    9.8

  • Facilities

    9.6

  • Staff

    9.4

  • Value for money

    8.7

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Bed, room and spa Winelist

    Stayed in August 2025

  • Reviewed: July 3, 2025

    8.0
    Good quality high end hotel with great food
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Limited natural light in room, and limited outdoor space with no outdoor pool

    High quality

    Stayed in June 2025

  • Reviewed: May 9, 2025

    10
    Truly worth every penny !
    • Leisure trip
    • Couple
    • Grand Deluxe, Guest room, 1 Queen
    • Stayed 9 nights
    • Submitted from a mobile device

    I had a truly wonderful stay at Hotel Alexander in Armenia! From start to finish, everything was exceptional. A special thank you to Areg and Ruben from the guest relations team — they went above and beyond to make our anniversary celebration memorable and arranged amazing tours that made our trip even more special. The restaurant team was warm and welcoming, and the front desk staff, especially Mr. Hayk, were incredibly helpful and kind. The room service team also deserves praise — they were attentive, detailed, and kept our room spotless throughout our stay. You can tell the staff here really care about every little detail. The hotel itself is clean, elegant, and located perfectly in the heart of Yerevan. If you’re looking for a luxurious yet friendly place to stay, I highly recommend Hotel Alexander. Thank you for a beautiful experience!

    Stayed in May 2025

  • Reviewed: December 15, 2024

    10
    Great location and services
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing much

    Great experience friendly stuff.

    Stayed in December 2024

  • Reviewed: October 22, 2024

    10
    Classy, upscale hotel in the center of the town. Exceptional customer service.
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King
    • Stayed 2 nights

    N/A

    The hotel is exceptional. Beautiful facilities and room with great amenities. Customer service was fantastic...every need catered to. The breakfast on the top floor was one of the best, very classy.

    Stayed in October 2024

  • Reviewed: August 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 Queen
    • Stayed 6 nights

    The hotel was able to provide us with a quiet room + welcoming and helpful staff.

    Stayed in August 2024

  • Reviewed: August 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 2 Twin/Single Bed(s)
    • Stayed 2 nights
    • Submitted from a mobile device

    The bike was out of order in a gym same as one of the shower set in the makes changing room.

    In general it was good. Breakfast is good)

    Stayed in August 2024

  • Reviewed: July 12, 2024

    10
    From the moment I arrived at The Alexander Hotel until the moment I checked out, my stay was nothing short of extraordin
    • Business trip
    • Couple
    • Superior, Guest room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    I can't pinpoint anything I didn't like because I absolutely adored every aspect of this hotel. Everything was exceptional, with professional, top-notch services that left me feeling truly cherished.

    The Alexander Hotel, nestled in the heart of downtown Yerevan, offers unparalleled convenience and access to the city’s vibrant life. Step outside, and you'll find yourself surrounded by a wealth of attractions, dining options, and cultural landmarks, all within easy reach. Whether you're looking to explore historic sites, indulge in gourmet cuisine, or enjoy a night out, everything you need is just a short stroll away. What I loved most about the property were the impeccably designed rooms, each featuring a charming balcony and a luxurious bathroom. The rooms are high-tech, allowing you to control the lights and AC through a touch screen monitor for ultimate comfort and convenience. Fresh flowers added a touch of elegance throughout the hotel, with stunning centerpieces in the lobby and beautiful arrangements all over the property. The lounge bar area was perfect for relaxing, and the Italian restaurant on the 12th floor offered a delightful culinary experience with stunning views of the city. The staff were exceptional, from the courteous doorman to the friendly front desk team, attentive housekeepers, and prompt room service. Their dedication made my stay truly memorable. Plus, right next door, you can indulge in the best chocolate pastries in town at Gabriel’s Patisserie, adding a sweet touch to your stay. Experience the best of Yerevan with the Alexander Hotel as your perfect starting point.

    Stayed in July 2024

  • Reviewed: July 12, 2024

    10
    From the moment I arrived at The Alexander Hotel until the moment I checked out, my stay was nothing short of extraordin
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    I can't pinpoint anything I didn't like because I absolutely adored every aspect of this hotel. Everything was exceptional, with professional, top-notch services that left me feeling truly cherished.

    The Alexander Hotel, nestled in the heart of downtown Yerevan, offers unparalleled convenience and access to the city’s vibrant life. Step outside, and you'll find yourself surrounded by a wealth of attractions, dining options, and cultural landmarks, all within easy reach. Whether you're looking to explore historic sites, indulge in gourmet cuisine, or enjoy a night out, everything you need is just a short stroll away. Experience the best of Yerevan with the Alexander Hotel as your perfect starting point.

    Stayed in July 2024

  • Reviewed: May 18, 2024

    10
    Best Location in Yerevan with outstanding quality
    • Business trip
    • Group
    • Superior, Guest room, 1 King
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Everything. Clean, room amenities, breakfast and most importantly Beat Location in Yerevan by far. Spa was extraordinary, clean and comfortable facility with rich menu of options and treatments.

    Stayed in May 2024

  • Reviewed: February 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Friendly and confortable, very professionnal

    Stayed in January 2024

  • Reviewed: December 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King
    • Stayed 4 nights

    no responsibility to reply to customer

    the hotel and staff very good but unfortunately for the money they supposes to block 200,000 AMD from my card they charges my card and after so many email to hotel still no reply and i have ask so many time to get copy of my invoice for my stay unfortunately after 10 days still they did not reply and send

    Stayed in December 2023

  • Reviewed: October 6, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior, Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    The staff was so friendly, the hotel was beautiful with a lot of good restaurants and facilities and the room was spacious and so comfortable

    Stayed in October 2023

  • Reviewed: September 18, 2023

    9.0
    Very nice and comfortable.
    • Leisure trip
    • Solo traveler
    • Superior, Guest room, 1 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    There can be more kinds of Breakfast .

    The location is great. Staffs are kind and friendly. 房间the room is larger and clean.

    Stayed in August 2023

  • Reviewed: September 15, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior, Guest room, 1 King
    • Stayed 2 nights

    N/A

    Everything was perfect. The service across the board was top notch. Definitely one of the best hotels in the world.

    Stayed in September 2023

  • Reviewed: August 7, 2023

    9.0
    Excellent hotel, with exemplary customer service.
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Great location, great team.

    Stayed in August 2023

  • Reviewed: July 13, 2023

    10
    For us it's the best hotel in Armenia
    • Leisure trip
    • Couple
    • Deluxe, Guest room, 1 King
    • Stayed 2 nights

    Everything was great since we moved to a larger room (completely different experience). Extra comfortable beds. Sixt with underground parking nearby

    Stayed in April 2023

  • Reviewed: May 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe, Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing location and very attentive staff

    Stayed in April 2023

  • Reviewed: April 3, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe, Guest room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything!

    Stayed in April 2023

  • Reviewed: January 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Value for money is relatively low. Generally okish hotel for a premium price level. Spa zone was nice but had only two saunas.

    Location is nice, got a late checkout option (at 15:00) free of charge, which was a nice touch. Hotel itself is newly remodeled.

    Stayed in January 2023

  • Reviewed: September 7, 2022

    10
    Exceptional
    • Business trip
    • Group
    • Superior, Guest room, 1 King
    • Stayed 3 nights

    The staff was super friendly and helpful. Special thanks to Hayk who managed to get us a table at already fully booked restaurant. The location is perfect and the pool on 11th floor is refreshing.

    Stayed in August 2022

  • Reviewed: September 7, 2022

    9.0
    Overall excellent stay in Yerevan. Perfect location, very comfortable rooms and god service.
    • Leisure trip
    • Couple
    • Superior, Guest room, 1 King
    • Stayed 11 nights

    Houskeeping somehow missed cleaning our room on two occasions. On one occasion, room was not cleaned even after I notfied the front desk as a reminder to clean the room for the evening. Houskeeping Manager kindly offered 50% disount on the room rate for the two days -however that was never put on the report for the front-desk to process at check-out. A very prompt follow-up email by Front Desk Manager after the check-out, while acknowledging the 50% discount offer, indicated discount may not be processed by the hotel because booking was made thru Booking.com. Considering our booking was 'Pay at the Property' kind, where charges were settled at the check-out, I fail to understand the connection between the booking itself and crediting my CC on file for the discount offered and acknowledged.

    Stayed in August 2022

  • Reviewed: August 10, 2022

    10
    amazing place !
    • Couple
    • Superior, Guest room, 1 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    everything was perfect !

    Stayed in August 2022

  • Reviewed: April 25, 2025

    1.0
    Very Poor
    • Leisure trip
    • Group
    • Superior, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Ever thought your life was too good to be true? Don’t worry, there’s a cure for this called the Alexander hotel Yerevan. One night here and you’ll wonder what crime you committed in a past life to be treated by such rude, and arrogant staff, in what is a 3 star hotel trying to punch well above its weight. And if you think being part of the Marriott elite brigade will help in your hour of need, oh no dear reader, think again. Once corporate collects their partner fee, job done and you’re flying solo. Perhaps this explains why some of the old guard are selling up and getting out whilst they can. The Alexander delights with rude arrogant staff, broken doors, dirty floors, closed facilities, misplaced hire car and that was after waiting an hour past the advertised check in time because …..they only start preparing a room once you arrive. But wait, there’s an upside! Complimentary stale cookies and a manager who makes Pinocchio look like a flat faced Persian cat. No doubt there'll be the usual diatribe response, promising better, premium and reassuring exceptional on your next visit. And there’s the con. Offer mistreated clients everything but the kitchen sink, knowing they can’t accept given the high cost to return to the country, thereby ‘appearing’ willing and holier than all, but in reality orchestrating nothing more than a street hustle. Marriott shares ride high, but with such pirate behaviour below decks, how long until this ship is bid bon voyage from investors portfolios?

    Stayed in August 2024

Showing 1 - 25

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