Location was excellent, very close to tram and train station... The park close to the hotel was beautiful...Overall had a good stay...Staff was helpful..

Stayed in April 2024

room equipment somewhat modest for a four star hotel, although ok

Excellent breakfast, nice view on the mountains, very good bed, very helpful staff, good city connections using the courtesy Innsbruck visitor card, good location altogether for an intense city visit.

Stayed in April 2024

we used a family room for 4, like a small flat with two rooms each one with bathroom in a same space. Very comfortable and nice, really clean, with facilities and a big space.

Stayed in April 2024

Loved our stay. Hotel and staff were perfect! We really loved Innsbruck and parking our car here was easy so was an added bonus.

Stayed in April 2024

Just missing a cooler/mini bar in the room!

Loved everything about this hotel. The room was gigantic, the bed was comfy and so were the pillows. The lighting is really lovely, just like the photos show. The views are great, overlooking the mountains. The breakfast is amazing and so is the staff. It's located within walking distance from the main station and the city centre. They also gave us a Welcome card which gave us free access to public transport and 20% off cable car journeys! We're staying here again next time we're in Innsbruck for sure!

Stayed in April 2024

Excellent set up for a family with older or adult children as the rooms for 3 people are two rooms, each with its own bathroom but with a shared entrance. The staff were very helpful. Breakfast was good.

Stayed in January 2024

All perfect!

Quick and simple check-in. Large, modern and comfortable room, modern bathroom. Absolutely wonderful breakfasts with the a'la carte option and bufet, large selection and great quality. Good location, bus and tram stops nearby, close to the center. I recommend!

Stayed in March 2024

Authentic atmosphere, cleanliness, very helpful and nice personal

Stayed in February 2024

Nothing.

It’s clean quiet and the breakfast is excellent.

Stayed in January 2024

We enjoyed the wellness facilities very much.

Stayed in October 2023

The room was generous and comfortable. Breakfast was varied and delicious. We enjoyed the sauna and steam amenities immensely.

Stayed in August 2023

the combination of reception and bar in one space is not particularly enjoyable during the evening.

Perfect 4 star hotel for a citytrip to Innsbruck, including the location not too far from the center of the town (with regular and free public transport if you do not mind the 20 minutes walk). We really liked the modern design of the hotel based on traditional style. Friendly staff. Like every guest: the exquisite breakfast

Stayed in October 2023

Very clean, staff was great and an excellent breakfast!

Stayed in October 2023

This hotel is under the flight plan for Innsbruck Airport. You do get the noise if you want to relax in the room but it stops at 10:30 PM. It starts up again at 06:30 so no sleeping in. Earplugs do help. The hotel conserves energy but to do so the AC shuts off every 3-4 hrs. You can't get a good night's sleep when the AC goes off and the room gets hot and you have to get up to reset the AC. I understand the energy issue but it is still uncomfortable To open the window lets too much light in.

Close to train station. Mostly quiet. Modern. Good food. Nice staff.

Stayed in October 2023

Location is a bit off. A bit scary to go out just for a walk when it's after the sunset. E.g. there are no restaurants around

Spacious room with a view to the mountains from both windows. Good breakfast that also offers meals à la carte. The hotel is close to train station. Finally, price includes public transport tickets

Stayed in September 2023

N/A

Everything was very good - couldn't not ask for more!

Stayed in September 2023

all was well

breakfast

Stayed in September 2023

We have no complaints. Parking is perhaps a bit expensive.

High quality, modern and nicely designed rooms with a natural wood touch. Beds were very comfortable! Staff members were very friendly. Breakfast was included in our rate and was served in a cozy wood-paneled room. It was excellent. Main dishes (eggs, pancakes, waffles) could be ordered á la carte and the rest taken from a buffet. Wide selection of ripe fruit and freshly squeezed orange juice available. Location was also good with just a 10-12 minute walk to the central part of town.

Stayed in September 2023

The towels were new, which was great but should of been washed first as they left fluff everywhere. Staff should make customers aware that the sauna is mixed and people can be completely naked . I would recommend that there is a booking system for the sauna facilities to avoid customers feeling uncomfortable. We loved the vending machines, but they should take notes as we didn't always have coins.

The hotel is lovely and is situated in a central location. The room was clean and spacious. The staff were lovely and accamdating . The breakfast was lovely, especially the freshly squeezed juice.

Stayed in September 2023

The air conditioner shut off automatically after approximately 5 hours and had to be started again. This was an issue overnight because the room got warm when the air conditioner was off, and I woke up overnight each night and turned the air conditioner on again, so sleep was disrupted each night. Also, I would recommend adding a mini fridge in each room.

Breakfast was great! Transit pass was very helpful, and the train around town was easy to use. Also liked having on-site parking.

Stayed in August 2023

Everything was great.

Very friendly and helpful staff at the front desk. Breakfast is delicious. Rooms are large and extremely comfortable.

Stayed in August 2023

The drapes don't fully close in the bedroom, allowing too much sunlight in. The windows face the street which was a bit noisy. The fitness room (that has 2 fitness devices only) cannot be used, it is placed near the sauna and has no air conditioning, so it's about 40C before you start the workout, and you're making noise for the sauna folks.

Beautiful clean rooms, very comfortanle beds, air conditiong (important in Innsruck's summer!) and very friendly and helpful staff.

Stayed in August 2023

Leisure facilities only included a bike and a running machine. No weights.

Lovely large modern room. Very friendly staff, super helpful. Gorgeous breakfast. Easy check-in and checkout Fantastic stay

Stayed in August 2023

The location of the room facing the street a bit noisy.

Suit is spacious, bed is comfortable, attentive staff particularly Yousef he was extremely helpful and went extra mill to make our stay enjoyable.

Stayed in August 2023