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Reviews of NH Wien City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Mariahilfer Straße 32-34, 07. Neubau, 1070 Vienna, Austria

#241 of 380 hotels in Vienna

Guests' Choice

Review Score

Based on 851 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    8.0
    Well pleased
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    No bacon Pancakes not likedz

    Good choice Always well stocked

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment with Extra Bed (3 Adults + 1 Child)
    • Stayed 1 night

    The room was very spacious.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Sound can travel up if you get a courtyard room, can hear cars and peoples conversations.

    Excellent spot. But if your taking a taxi use Lindengasse as the street address, otherwise you arrive on the shopping mall. Close to everything, walking distance to museums.

    Stayed in March 2024

  • Reviewed: April 22, 2024

    8.0
    A bit too pricey!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    Being an architect, I would revamp the interior deco, the current one is a bit outdated.

    We've previously boarded this hotel in 2018, so we knew what to expect. Convenient location. Our room was what we've imagined. Breakfast was similar to what we had before, and at the same location. Staff was friendly, helpful and promptly attending to patrons' requests.

    Stayed in March 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit “oldish” Parking fee 20eur daily

    Location Shopping street and subway station Many restaurants and coffee shops nearby

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Near a shopping street good value for your money
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted from a mobile device

    Room was cokd and heating was not working

    Room size and location

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Great stay for a reasonable price
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights

    The hotel is a bit difficult to find, if you exist the U3 station at Neubaugasse and exit via Stiftgasse you will come out near the hotel FYI!

    This hotel is very nice, with a great breakfast selection! I booked a double room and was upgraded to a suite! The staff are super helpful and the rooms are lovely.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    We had great time in Vienna :)
    • Leisure trip
    • Family with young children
    • Apartment with Extra Bed (3 Adults + 1 Child)
    • Stayed 2 nights

    Maybe gym machine and benches - it will increase quality of rec facility.

    Great location:) Staff were kind and supportive. Breakfast was good with fresh bread and

    Stayed in April 2024

  • Reviewed: March 30, 2024

    9.0
    Two stays, both worth their price
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    The only thing we were unconfortable was one night we were coming from the metro station and the shopping arcade that connects the hotel entrance with the metro station was full of homeless people sleeping all around. We had to walk between them to get to the hotel which was quite an unsettling situation.

    The rooms are suits. The living room and the bedroom is quite spacious. After spending 2 days in different cities we came back to the same hotel before our flight to spend one more night. There weren't any noice during nighttime in both rooms which were on different sides of the hotel. Cleanness and comfort was beyond our expectation, and there were treats as a welcome gift in our rooms. On the first booking they even upgraded our room and thank the hotel again for that. We had an invoice problem which was our fault at the beginning and everybody at the front desk was really nice and helpful.

    Stayed in January 2024

  • Reviewed: March 30, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very central

    Stayed in March 2024

  • Reviewed: March 25, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Décoration seemed bit outdated.

    Excellent location, plenty of room and hosts gave a warm welcome (handwritten welcome note, and small gifts).

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Great experience, will definitely will book again next time.
    • Business trip
    • Group
    • Apartment
    • Stayed 1 night

    There was nothing I disliked.

    The hotel is very conveniently located right at a metro station, close to the historic city centre. It caters well for extended stays. The apartment was very spacious, clean, quiet and comfortable. The wifi was good and I got a free drink for each day I did not require cleaning. Staff was helpful, and friendly in an authentically polite manner. There are many shops and restaurants within walking distance.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I found it a little bit expensive. Also we had two twin beds and not a standard double bed.

    Location was perfect, the room was clean and the staff really pleasant.

    Stayed in March 2024

  • Reviewed: February 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Only grip we had was the ridiculous non bedside tables. My advice to the management as always spend a couple of nights in your own hotel. It was incredibly mild temperature wise outside and the room was permanently too warm, however we left the windows open which solved the problem

    For a sub 100 euro hotel it was truly excellent. Staff gery friendly, and knowledgeable. Room was very clean. They have a program where you put a card on your door to say you don't the room or checked in exchange for free drinks !. Location is fantastic, being 300m from the U3 underground stop. 10 minute walk to the Museumn area, and 15 to the Hofberg.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    9.0
    It was amazing
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to everything

    Stayed in January 2024

  • Reviewed: January 25, 2024

    9.0
    Perfect location. Good quality / price ratio.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    Perfect location at walking distance to the MQ, city center, the Opera. Though on Mariahilfe which is a shopping area, the rooms are quiet. Big rooms with excellent beds. Conveniently located near a U3 section. Nice and friendly staff.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Super hotel at super place!
    • Leisure trip
    • Solo traveler
    • Family Room (2 Adults + 1 Child)
    • Stayed 5 nights

    nothing

    Perfect location at the city center of Vienna, comfortable family room, mini kitchen, friendly staff. I have stayed three times at this hotel, including New Year night this year.

    Stayed in November 2023

  • Reviewed: January 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location &Subway connection (+)only 50 meters away Friendly Staff (+) Large Room (+)

    Stayed in January 2024

  • Reviewed: January 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 6 nights
    • Submitted from a mobile device

    There was no comfortable place to sit in the room, no armchair or sofa. Also the shower wasn't heated well, It was cold to shower and there was no towel drier The floor had no carpet and was cold and uncomfortable.

    The location was perfect, close to restaurants and metro, ten minutes walk from old town and museums. The staff was very nice and willing to help. Breakfast was great and very diverse, with consideration to lactose and gluten allergies . Beds were comfortable, water in the shower was hot, wifi was good, and the ac worked well Overall good price for value

    Stayed in January 2024

  • Reviewed: January 12, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    The rooms need to make renovation, a little bit. Small damage on floor, shower, carpets

    Comfortable beds, nice position, correct breakfast, extremely friendly staff

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    generally OK.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    one mattress and not divided beds.

    The location

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Full of homeless in the passage area from the main street.

    Location

    Stayed in January 2024

  • Reviewed: January 2, 2024

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with Extra Bed (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted from a mobile device

    The entrance to the hotel from the shopping street was not great, particularly in the evening, so would always recommend going around to the back. The hotel itself is a little soulless and frayed around the edges, though fine for our purposes.

    The hotel is very well located, within walking distance of the Hofburg and other attractions. The breakfast was good and the room was clean and had all that we needed.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 Child)
    • Stayed 5 nights
    • Submitted from a mobile device

    Stuff could be nicer, we would expect them to be more generous with the information or at least, a smile and a friendly tone would be great (ladies at the hotel's restaurant seemed to have especially bad days while we were there). There's an online app through which guests are expected to send their requests to the stuff (for example to order additional toilet paper, towels etc), but it seems they don't actually use this way of communication.

    Location is perfect, close enough (still, well trained leg muscles and good walking shoes are needed considering Vienna huge streets) to inner city, also right around the corner of MH Str. with lots of shops and restaurants. The hotel garage was almost empty, so there was no problem with parking. The entrance to the parking garage is from Lindengasse 9, right at the main entrance with the reception. Breakfast was delicious, with lots of different options for all tastes. Family room was big and comfortable, beds were great (with the exception of the sofa bed). There's a bath tub in the bathroom, which was a nice surprise.

    Stayed in December 2023

Showing 1 - 25

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