it was really cozy

Stayed in April 2024

Amazing experience - can recommend for everyone looking for a weekend (spa) escape

Stayed in December 2023

No poolside drinks or food service. High tables in the restaurant - these are okay for a drinks setting, but having a 5 course meal was not comfortable esp. if you have short legs. *** NO SPA BOOKING SLOTS *** - why not get extra staff in or make an alternate plan to accommodate your guests? One of the main reasons we booked there was to experience your SPA but the attitude of the SPA staff was very poor and did not fit with the rest of the experience at this hotel. This needs improvement !

The Food was superb! The setting was awesome. Easy walking distance to nearby shopping. Electric car charging stations. Great check in process.

Stayed in August 2023

Everything! Super friendly staff, top service at the front office

Stayed in August 2023

Not much to do if with with family and kids , and streets are very steep for hiking or biking for a family with kids .. so 3 days stay max are ok for a family with kids .. literally in the middle of no where! (but very relaxing and beautiful surrounding mountains).. so advise hotel to add activities such as billiards .. ping pong .. etc (nearby villages are good to visit). Dogs are allowed everywhere in the hotel and one chased my son !!.. so need more strict rules about this issue for dog owners .. many western guests get naked in the shower areas of the swimming pool (a problem in most Europe!!).. so hotel rules should be more respectful to other cultures, religions , and family with children !! Indoor swimming pool is REALLY COLD !!.. why not warm like the outdoor one !!!.

Staff very friendly and attentive to details. (Jacqueline in the breakfast area and Gorge in the luggage/car service stand out). Excellent breakfast and dinner. Infinity swimming 🏊‍♀️ pool is an amazing and smart idea (raised + warm pool in the cold weather surrounded by the wilderness).. Very good gym

Stayed in August 2023

There is always room for improvement, but it was all really good. A minor point for improvement - if I would have to give one - would be that the noise of the closing doors in the spa relax area would have to be fixed so the noise is reduced to a minimum.

They really offer great food options during the whole day. The Spa/Wellness is great and offers enough options for a long stay in the hotel, certainly when the weather makes you stay indoors.

Stayed in August 2023

Heated pool !!! Amazing hotel !!!

Stayed in July 2023

The ac was not working but the wether was greet the time of visit

The place was amazing the view The stuff Near to every thing They provide u with the card can be free for alots of entertainment Clean modern

Stayed in July 2023

Jessica at the front desk and the the gentle door man were just amazing. Very helpful, polite, great customer service and the smile :)

Stayed in July 2023

Dogs allowed including Pit Bull without a mouth guard - total no go with small children

Great Pools, Wellness, Food and Views

Stayed in June 2023

The quality of the food was not up to my expectations, but my wife and daughter were pleased.

Very good infrastructure, clean and charming place. The card given for free transportation and funiculars is well appreciated. A special thank you to the personnel who took care of us.

Stayed in May 2023

Dinner selection was not American friendly Choice between duck and octopus one night. .

First class establishment. Would most definitely stay here again. Great pools and spa areas.

Stayed in April 2023

the location is not that close to the slopes

everything was great in the hotel. Loved the outdoor pool in the snow!

Stayed in January 2023

- Indoor pool could be warmer since it’s well isolated and indoors. The outdoor pool has limited times times where it is open to save energy - which makes sense. However, I don’t see the logic behind keeping an indoor pool almost empty for 90% of its time due to the low temperature

- Great food and service - Stylish and cozy hotel with a large Spa - Hotel and Spa were not too crowded which is great for privacy - Spa facilities are modern and of high standards

Stayed in December 2022

Super friendly staff, meals in the restaurant, Tours organised by the hotel, Yoga instructor

Stayed in August 2022

everything perfect

swimming pool

Stayed in August 2022

Small TV, not many channels available

Excellent

Stayed in July 2022

I have stayed at this Hotel many times and it's great. Great food, rooms, location, views...Staff...I love everything about this Hotel..

Stayed in July 2022

Nothing to not like.

Wonderful hotel in a spectacular setting. Modern, clean , comfortable and very well equipped. The food is excellent, 3/4 board was well worth it with a stunning 4 course meal every evening. The pools and spa facilities are also fantastic, the outdoor infinity pool in particular - heated to a lovely temperature all year. The area has endless hiking routes, and the hotel was very accommodating to our 7 month old.

Stayed in July 2022

Great Food, amazing Views

Stayed in June 2022

spectacular view

Stayed in June 2022

Television in the room didn't always work. Seems like there was a problem with the internet connection. Would freeze now and then. Spa area had only fruit. Would have been nice with some healthy, organic cookies and other snacks as well. Fruits in the middle of the day don't suit all people as they can create acidity.

Exceptional Hospitality!

Stayed in June 2022

The AC was not the best so we just cracked a window and it was fine.

The location, the view, the pools, the food, the staff

Stayed in June 2022

nothing

everything

Stayed in May 2022