The apartment was not the cleanest. Unfortunately we are clean freaks, so hair everywhere in the spa bath was off putting. The blanket had old food on it and the material of the sofas were visibly grubby and dirty. All the blinds in the apartment had slats missing. TV couldn't play Netflix, although connected to the internet. Wet and dirty towels were not replaced when left in the spa bath as requested. I suggest management do a few spot checks on the cleaners, as they are taking shortcuts. The heated pool has a brown ring around the water mark, probably from human oils. The water has foam around the outlets, probably because the water is not chlorinated enough. We felt dirty after our swim because of this. :-( I think this was a top resort a few decades ago, but over the years it has become old and dated.

Reception upgraded our room to an apartment on arrival, which was very nice.

Stayed in April 2024

Nice accommodation with short notice at busy time. All facilities available.

Stayed in April 2024

-

The view and staff were amazing!

Stayed in April 2024

noise from next door .western side

Stayed in April 2024

No Flannel

location, cafe, indoor pool

Stayed in April 2024

Hated the stairs with my hips/back. The only elevator was at the front of the building, not ideal when staying at the back. Toilet ran, which was annoying.

Loved where it was located and seemed to have everything u want . (Indoor pool, BBQ areas, cafe, restaurant, spa, etc.)

Stayed in April 2024

The water level edge around the heated indoor pool was green.

Great room and facilities.

Stayed in April 2024

For the price you pay, there should be more basic supplies. Milk for one. You supply coffee and no milk. Things like foil, bigger frying pan for a 4 person apartment. Simple things. Movie options.- netflix etc Room Service?

Beautiful view. Clean. Friendly staff.

Stayed in April 2024

The bed and pillows were a bit uncomfortable but that’s personal :)

Location to the beach, customer service was excellent we thoroughly enjoyed our mini stay

Stayed in April 2024

Nil

On site bar resta I rest

Stayed in April 2024

This was a great little getaway that meant we didn't have to leave the resort, exactly what we were looking for. Enough outdoor spaces for families, everyone having a wonderful view of either the centered pool or lake + the beach with direct access. I was pleasantly surprised and will certainly be coming back again.

Stayed in April 2024

Our apartments was quite dated, especially the bathrooms. Taps and shower heads need replacing, lots of calcium, and shower recesses very warn, rusty mouldy. No dishwasher liquid, and only 1 wash cloth in kitchen.

Great spot and facilities, staff and restaurants amazing. Bed comfy, plenty of room. All we needed.

Stayed in April 2024

Hotel is in desperate need of a major restoration, everything is old and outdated. The room appeared to have not had simple maintenance issues addressed water leaking out of bathrooms into main area could see rust damage on door frames etc.

Amazing location, ease of check in and check out, price. Great potential

Stayed in April 2024

more flowers with different colour would be nice

All was excellent, room ,s.pool /hot water ,breakfast ,location ect

Stayed in April 2024

cleanliest of room when we arrived, shower was full on beach sand

Staff

Stayed in March 2024

The rooms were not as clean as they should have been given the standard of property and the cost. There was damage in one of the bathrooms and the cistern had obviously been replaced at some point because the old one had been sawn off leaving the piece where it would have connected to the base remaining. This doesn’t reflect well on the resort.

The staff were wonderful - warm, friendly and helpful. Food was also good.

Stayed in April 2024

I felt it was too hard to access things that were advertised for guests like the paddle boards, squash rackets etc -

Everything was clean and a great central locations

Stayed in April 2024

Ducks in the pool

Spacious rooms

Stayed in April 2024

Check in staff went above and beyond to accommodate my mother in law, who is in a wheelchair.

Stayed in April 2024

We didn't want to sleep with Air con but the morning was quite cool for us and a light blanket would have been nice after midnight

The room was clean and comfortable. We didn't use the pools but it was nice overlooking them. Location was very handy

Stayed in April 2024

We booked a 2 x Single Bed Room and recieved a Q/S bed. (1xBed)

The location.

Stayed in April 2024

Utensils in the kitchen

Location and the beach was excellent Property was clean with beautiful views

Stayed in April 2024

Restaurant booking process was not well done, resulting in cancellation issues, incorrect credit card used and a couple of reception staff not customer-friendly.

Room, facilities and access to beach were great. Excellent location for experiencing Busselton, Dunsborough, Yallingup and surrounding region..

Stayed in April 2024

Food was overpriced and portions were small

Room was excellent great views nice location

Stayed in April 2024