It appeared a long time between guests there was alot of dust and bottom floor smelt of mould making it difficult to sleep and breathe. Tap in bathroom needed fixing and windows needed repair. Property is quite rundown. No prior mention of the steep uphill stairs to carry luggage up. Felt it was a bit pricey for the condition.

Lovely location with walk to the beach. Large parking spot. Nice spa bath. Very quiet location.

Stayed in April 2024

- The table kept in the balcony was shaking - Oval chair kept in the balcony doesn't have any cushions - Refrigerator freezer compartment hardly had any space left since it was completely covered in ice. - Bathroom doesn't have any lock from inside

Liked the location. Ocean was visible from the balcony

Stayed in March 2024

Dirty No milk for tea Lint in dryer was overflowing

Stayed in April 2024

Spa didn’t work Food from previous tenants left in fridge TV in bedroom didn’t work No toilet paper in toilet in laundry

Not much

Stayed in March 2024

Not enough decent sized towels, the fold out bed was terrible and most important, the most important thing which affected our stay was there was no wifi. As the cellular phone reception was terrible already, I can’t understand how any accomodation in this modern day of technology would not supply wifi.

Location, close to a beach, own parking spot. Basic facilities available such as a kitchen, washing machine and dryer.

Stayed in March 2024

Upstairs the door on balcony didn’t lock we had not security with our belongings. The oven was really dirty. The range hood was broken and would fall. The owner didn’t offer wifi not even at an extra cost and I had no service to hotspot laptop and tv.

The walk access to the beach and close to park peach plaza. Service station at the entrance was really convenient.

Stayed in March 2024

Extra attention to the cleaning

Good for the price

Stayed in March 2024

Fridge not turned on Maybe some cockroach baits need to be laid. Cockroaches running out of hot fridge not good look.

Location nice

Stayed in March 2024

Rubbish left in the car park Kitchen dirty Cups dirty Carpet dirty Rusty windows and doors didn’t open Bed very uncomfortable

Location

Stayed in January 2024

Our first room we could not access due to the key box not working. It was very frustrating dealing with staff via messenger. We waited outside the room door for over an hour, waiting for message responses. They will not talk to you via phone. I would not recommend this place other than its a great location.

The location was great.

Stayed in February 2024

Air conditioner remotes had flat batteries we had to buy new batteries ourselves not expensive but inconvenient. Multiple light fittings and lamps either had no globes or globes had blown. Apartment had a damp and musty smell which was unpleasant.

The apartment would have been amazing when new but just felt tired now. The complex is beautiful with the beach so close and a really nice pool.

Stayed in January 2024

The check-in process is atrocious; the confirmation email did not provide clear instructions on how to get into the apartment. So, with no staff on-site, you have to text a number to find out what apartment you're in and how to get into it. Then, you wait for what feels like forever between messages to get all the information you need. After a long drive, it's the last thing you want to deal with. The cleanliness of the apartment was disappointing, with a dirty kitchen counter, dirty cups, dishes & cutlery, dirty oven, no ice in the ice cube trays, dirty ring around the bathtub/spa, and no UHL milk for coffee/tea in the fridge. With no restaurant/coffee shop on site, your only option for milk is the petrol station at the entrance or going for a 5-10 minute drive (depending on traffic). Some maintenance issues should be taken care of because the way they are now makes the apartment look neglected. For instance, the sliding doors to the balcony are incredibly difficult to open. The runners need to be replaced, which is a cheap and quick fix that will add to your guest's enjoyment. The bathroom cabinetry is starting to fall apart, which isn't a good look. It's a beautiful apartment in a great location, and it's a shame to see it not being looked after. Sadly, not all of my pictures came out very well, but what I've attached will give you an idea.

The view was amazing! And the bed was so comfortable, especially after a long drive!

Stayed in January 2024

Google maps had difficulty finding locations No Reception No restaurant on site and nothing within a 15 min drive. Needs some maintenance done- eg sliding door in lounge not closing properly, some of the lights not working, hot plates dirty.

The unit was comfortable and there are great ocean views.

Stayed in February 2024

the price was very high

we stayed in two different apartments and they both had things that needed fixing in them the first one the spa never worked and the range hood fell half off when you used it and the privacy curtain in the downstairs bathroom was to short. the second appartment had a dvd player that was broken the fridge shelves broke and the second shoer head didnt work.

Stayed in January 2024

The oven did not work. We weren't allowed to share the BBQ hut. The curtains in our room were broken and a few holes in the bath room.

The pool was clean. Our room was close enough and a good view. Comfy bed.

Stayed in January 2024

No wifi is unacceptable in 2024 for the price we paid. No coffee/tea to make in the morning? These touches are what keep people coming back. Furniture, spa and single beds dated.

Location and a separate room for the kids.

Stayed in January 2024

I think property should have emphasis on cleanliness. Rugs and curtain not clean at all. Balcony door bits rusty n hard to move. And last one physical check in not available it’s all about remote. They should to notify that earlier once we had been in the property then I saw note on the property. And they have to give the key details before 2pm. As I called them they said you supposed to text rather call. I am driving long way and it’s past 2pm but no text yet. As they said phone number wrong but they called me in the same number in the morning. So I would expect better communication with the travellers.

This my third time I am staying with Aqualuna. I like it’s quiet and beach close to the resort.

Stayed in December 2023

No Wifi and expensive for the facilities provided.

Clean and neat room.

Stayed in December 2023

Cleanliness and the PowerPoint's hanging off the wall

Location

Stayed in January 2024

The spa didn’t work and it didn’t seem to be very sanitary which was disappointing

The location

Stayed in December 2023

Bed rooms are very dim 🔅, Rooms are Not cleaned. No hangers provided.AC not functioning. Plates and cups are not cleaned properly.

Beach

Stayed in December 2023

Tired rooms, leaky shower head. Required to washup but no dishwashing liquid. Wifi modem but no instructions for access. No info on the area

Location and the facilities like the pool and bbq areas were excellent.

Stayed in November 2023

Lounge was very hard upstairs. Screen door was off hinges upstairs. Bathroom was not private. Needed a closure over spa tub.

Stayed in October 2023

The parking is a bit strange. The clothes dryer didnt work. There were no manuals or instructions in the room for wifi passwords, places to eat in the area or anything else. Could be so much more with more guest focus.

I love that it is a fully self contained unit. Laundry facilities, beach views.

Stayed in August 2023