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Reviews of Citysider Cairns Holiday Apartments This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17A Upward Street, 4870 Cairns, Australia

#22 of 117 vacation rentals in Cairns

Guests' Choice

Review Score

Based on 311 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.2

  • Facilities

    8.8

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    9.0
    Enjoyed our stay, close proximity to restaurants, esplanade and marina by car. Lean and comfortable.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    If you had mobility issues (which we didn’t) this accommodation could be a problem as no lifts and stairs only.

    Great location, comfortable bed and great shower. Happy helpful staff.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Friendly staff

    Stayed in March 2024

  • Reviewed: April 18, 2024

    8.0
    great place to stay for a short break to see the barrier reef
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    the apartment was very good value. it was clean and comfortable. they are t luxury but that is reflected in the price. they did the job perfectly. the manager Heinrich was very helpful and carried a very heavy suitcase up the stairs for us

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Amazing place!
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Location could be better, quite far from city but this is not a problem considering pros.

    Home-like! Big room, nice pool area with bbq for guests. Amazing bat show every evening. Heinrich is fantastic host, very helpful! Highly recommend!

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Value for money, clean accommodation with a friendly and helpful manager.
    • Leisure trip
    • Couple
    • Apartment with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Outside the centre of town which was a short Uber ride. Of course if we’d have been nearer the centre it might have been noisier!

    Good, clean property with a decent pool. Friendly and helpful manager. Quiet location. Adequate space and all you need for a comfortable stay.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Kitchens could have a few more bits and pieces!

    The location was great. The apartment was great and comfortable!

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    Amazing accommodation
    • Business trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Comfy, spacious, and secure. Perfect for a business trip or a family holiday

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    We were well looked after in a roomy, mostly comfortable, well equipped apartment.
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    The lounge furniture has passed its prime and the air con was a bit old fashioned and noisy, otherwise it was good

    The rooms were large, clean and well equipped. The manager was extremely helpful and friendly. The location was good but you need a car to get to the city centre.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Heinrich the manager is awesome!
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Spacious, clean, well equipped, centra location, pool and in unit washer & dryer. Heinrich the manager went over and above in accommodating us. We arrived on Good Friday and all the groceries stores we closed, the day before we forward him a small shopping list and all the items were in or fridge upon arrival. He offered a shuttle service to restaurants, tours, airport….etc for a small fee. This is the place to stay in Cairns.

    Stayed in April 2024

  • Reviewed: March 20, 2024

    10
    The owner or staff member looking after this place is so friendly and helpful. The location was in a good spot, walking
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    That we couldn’t stay longer :(

    Clean, comfortable, great location, staff were so friendly and accomadating

    Stayed in February 2024

  • Reviewed: March 19, 2024

    9.0
    Nice neat place , central to most places.. will stay again soon we hope !
    • Leisure trip
    • Couple
    • Apartment with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing i can think of .

    Location was really good … first time to cairns , so we were really happy with this place … host was exceptional

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Home away from home
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 7 nights

    NA Nothing to say here. If you are looking for some thing very modern maybe this is not for you? It is a short walk into town but this did not bother us as its a nice walk.

    The apartment is everything you would expect for an older style apartment. Some signs of ware but very clean affordable and great amenities. All aircons worked kitchen was basic but had everything you need to make some meals,personally thought the beds were comfy and the water pressure in the shower was top notch! Pool was great and clean. Heinrich was incredible and so friendly answered any questions and was super helpful. Would absolutely stay here again!

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    A very good stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Located close to the city of Cairns. The apartment was comfortable. Heinrich was very helpful, accomodating our requests at short notice.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    Room was not clean to our expectations. Rubbish behind the bedside table, sheets not clean.

    Good location

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Apartment a little tired but still reasonable, distance from main sites a little too far

    Easily accessible, good value for money.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Too far from grocery store & downtown

    The pool & BBQ area was fantastic

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Loved the City Sider and Heinrich
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Although we love to walk, would prefer something closer to the Esplanades . It’s so humid in Cairns that by the time we got to our destination we needed to shower. If we had a car, no issue staying here again

    Large Apartment, bbq area by the pool to cook, Heinrich the manager was very friendly and extremely accommodating .

    Stayed in February 2024

  • Reviewed: February 27, 2024

    10
    Comfortable stay in a great location
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights

    The internet was quite poor and often would kick you out. As well, if you changed rooms in the apartment it would go out. The zones for coverage were very small.

    The location was very good and had a wonderful pool and barbeque area for cooking supper outside. The reception was very good and Heinrich was exceptionally helpful and friendly.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Good apartment to stay
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    It takes more than 20 min walk to whalf. It’s possible but after the activity which is like scuba diving, you might feel far.

    The room was clean enough. They had big kitchen and laundry with dryer, drying rack, and some hangers. They prepared some detergent for cook and laundry as well. Shower pressure was strong enough. The staff was so friendly.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    8.0
    Great holiday
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    The pool was great . Helped to have pool towels .

    Stayed in January 2024

  • Reviewed: January 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Smell in bedroom and worn couch

    Apartment clean

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Matthew was delightful. Very helpful. A good mid ranged place to stay in Cairns with short drive to beach and restauran
    • Leisure trip
    • Couple
    • Apartment with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Sadly a little drab but that can be fixed with better lighting and a paint job. The blinds, although great for keeping out the light, make a lot of noise when moving caused by the need to have the fan and air con on high (we were here at end of December / early January and very hot).

    Large one bedroom ground floor apartment which faced onto the pool area with small private balcony. Comfortable king size bed. Washing machine and dryer facilities. Fans and air conditioning in main room and bedroom. Cooking facilities. Good shower water pressure.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    10
    Really excellent experience with family
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    Cleanliness, location and very helpful staff

    Stayed in December 2023

  • Reviewed: December 12, 2023

    9.0
    Wonderful staff! Thank you, Matthew!
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 2 nights

    The location is great if you have a car (not far from anything), but for someone walking it was not the most lovely part of town.

    The apartment was huge and it had everything I needed. I liked eating breakfast on a balcony overlooking tropical plants.

    Stayed in December 2023

Showing 1 - 25

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