2/2 West Street, 4825 Mount Isa, Australia
#9 of 20 hotels in Mount Isa
Guests' ChoiceBased on 250 hotel reviews
8.2Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.4
Staff
7.8
Value for money
8.2
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 8, 2024
Amelia
AustraliaThere is NO PARKING for this facility.. told you just park out on the street or you could just park in the police station car park.
Stayed in February 2024
Reviewed: February 27, 2024
Carl
AustraliaEase of checking in and how clean rooms are
Stayed in January 2024
Reviewed: December 11, 2023
Vicky
AustraliaNo real complaints, the automated check in can loses the element of having staff available to help if you have any issues.
Centrally located in walking distance to most of the city centre. Rooms are modern, well equipped and clean. Automated check in.
Stayed in December 2023
Reviewed: November 18, 2023
Ruby
AustraliaIn short - I feel no need to look around for other options for future trips to Mt Isa (except for the sister hotel Copper City Motel, with bigger family rooms when needed, which I am staying in right now). Lovely staff (phone reception and cleaner), very helpful and friendly. Fantastic location, close to everything. Clean and modern rooms. I was unsure about the self check in, but I have since used another self-check in service (which did not go smoothly), and this one is super easy.
Stayed in October 2023
Reviewed: October 28, 2023
Andrew
AustraliaNo on-site car parking - your car is across the road in general car parking and the road is one of the main roads in town so it is busy during the day and early evenings (you do not hear the traffic in the room though). There are no reception staff on-site if something goes wrong with gaining entry you have to make a call - we almost needed to do this as the PIN provided was not working on the main door after several minutes however someone came along that stays there regularly and let us into the building as that sometime happens. I set the staff rating is low because of this and not the cleaning staff who were very friendly. The pin did work on the room door first go so that was a bonus I guess and then from there it worked on the main door without any issue - appears to be a sync/activation issue that needs to be looked at by the owners/managers. if there was was staff on-site (business hours) to assist and make sure that the pin works first go and it had on-site parking this property would have been given a 9.
Very well presented room, clean (there is a daily cleaning crew that come through) and secure as you use a pin to get into the building and your room, and there are many cameras through the hallway and entry door. Beds were very nice and comfortable. Located almost across from the police station in the middle of town and Woolworth is nearby.
Stayed in September 2023
Reviewed: September 16, 2023
Colin
United KingdomFelt strange not having someone meet us and initial confusion about how to get in. Did not like the stairs.
Location was good, Room was very good. Liked being able to cloak bags before late coach trip.
Stayed in August 2023
Reviewed: August 28, 2023
Sonya
AustraliaLittle small
Easy access and clean and tidy
Stayed in August 2023
Reviewed: August 26, 2023
Andre
AustraliaRight next to the 24hour gym, so noisy with weights being dropped etc
Relatively easy to access and close to everything
Stayed in August 2023
Reviewed: August 23, 2023
Teresa
AustraliaNo lift
Location
Stayed in August 2023
Reviewed: August 19, 2023
Ken
AustraliaNothing wrong
Convenient to everything clean and tidy good view of mine
Stayed in August 2023
Reviewed: August 14, 2023
Brewster1253
AustraliaNo parking available and you park across the street No staff in the building and you register electronically However the cleaning staff were very helpful
Very modern and well designed Very clean and comfortable Good location for most things Cleaning staff were very helpful
Stayed in July 2023
Reviewed: August 3, 2023
Michael
AustraliaStairs no lift
Stayed in July 2023
Reviewed: July 31, 2023
Pam
AustraliaParking not on site
Good layout of rooms and clean
Stayed in June 2023
Reviewed: July 22, 2023
Ross
New ZealandAuto Check in was a little confusing at first but after initial problem got it sorted and it was fine.
Moden clean facilities in a good location
Stayed in July 2023
Reviewed: July 17, 2023
Peter
AustraliaNo onsite secure parking
There was breakfast ??
Stayed in July 2023
Reviewed: July 13, 2023
Nicola
AustraliaNo secure parking
Good clean room
Stayed in July 2023
Reviewed: June 30, 2023
Vicky
AustraliaAutomated check in is a little bit clunky.
Convenient Location, clean modern room with good facilities.
Stayed in June 2023
Reviewed: June 28, 2023
Richard
AustraliaGreat location in town, cardless/keyless room check-in and entry was excellent, room was very well appointed.
Stayed in June 2023
Reviewed: June 10, 2023
Gayle
Australiacomfortable, clean, neat and central.
Stayed in May 2023
Reviewed: May 12, 2023
Henrietta
AustraliaClose to everything
Stayed in May 2023
Reviewed: May 8, 2023
Dallas
AustraliaThe constant banging on my wall from the neighbours. Sounded like they were moving furniture all night.
Front counter staff were friendly
Stayed in May 2023
Reviewed: May 5, 2023
Helen
AustraliaThere was a glitch for my colleague whose pin wouldn't work to get him into the building. It would be great to have gym facilities and a pool of course. :-)
Clean and comfortable. Good to have vending machine for late night snacks. Trevor was incredibly friendly and helpful.
Stayed in April 2023
Reviewed: April 26, 2023
Hylton
AustraliaThere is no access to an outdoor area like a balcony or rooftop space. Once you are in room....that's it. No option to sit outside and relax
Location
Stayed in April 2023
Reviewed: March 30, 2023
Russell
AustraliaNot enough mention of the unique check-in procedure, nor parking
Great model for ease
Stayed in March 2023
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