Woolcock Street, 4812 Townsville, Australia
#28 of 42 hotels in Townsville
Guests' ChoiceBased on 1195 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.4
Facilities
8.0
Staff
8.9
Value for money
7.5
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Jacqui
AustraliaNothing
Very clean and tidy. Close to everything and lovely grounds
Stayed in April 2024
Reviewed: April 30, 2024
Briggs
Australia.
Clean
Stayed in April 2024
Reviewed: April 29, 2024
Brendalee
AustraliaThe lumpy bed. It was uncomfortable.
Loved everything especially staff. Bed was lumpy and needs replacing. Previous stays at Mercure beds were great.
Stayed in April 2024
Reviewed: April 28, 2024
Kenneth
AustraliaPaying 'Surcharge' for drinks on a Holiday. Waiting to get served at Bar. Is there some system where people having Breakfast can credit it to their account and pay on leaving, it is very slow with a line of people paying at the Counter.
Breakfast was excellent. Room nice, Staff very friendly and helpful.
Stayed in April 2024
Reviewed: April 25, 2024
Jo
AustraliaIt’s very noisy when people walk by your room
Nice room but it is old. Nice hotel layout and pool and bar are great
Stayed in March 2024
Reviewed: April 24, 2024
David
AustraliaHad to move rooms as our first room was riddled with bugs.
Stayed in April 2024
Reviewed: April 23, 2024
Liz
AustraliaNot applicable
Reception staff on checkin and out were very friendly and professional 😀
Stayed in April 2024
Reviewed: April 23, 2024
Cameron
AustraliaNo vent in bathroom. Mirror fogs up and not easy to shave. Very very minor issue
Room was clean and tidy. Very large room Very central location
Stayed in April 2024
Reviewed: April 12, 2024
David
AustraliaGreat, great and great
Stayed in March 2024
Reviewed: April 8, 2024
Leeann
AustraliaIt feels relaxing
Stayed in April 2024
Reviewed: April 8, 2024
Wayne
Australiaall good
Stayed in April 2024
Reviewed: April 7, 2024
Thao
AustraliaWifi
Breakfast was great, we were very happy
Stayed in April 2024
Reviewed: April 2, 2024
Glenda
AustraliaTv was a little small with cords hanging out everywhere as it was up on wall.
Pleasant renovated room with comfortable bed. Grounds are lovely and pool looked very nice as did the eating area. Handy to shops and eating places. Lots of outdoor parking.
Stayed in April 2024
Reviewed: April 2, 2024
Wohlford
United States of AmericaThere were a few ants in the kitchen area. Otherwise very clean and comfortable👍
Stayed in March 2024
Reviewed: April 2, 2024
Raelene
AustraliaRoom was hard to find, lots of pathways, not very well lit up. Room was a bit dated.
Great Location. Lovely Gardens and Breakfast, Bar Area. Great Pool Area.
Stayed in January 2024
Reviewed: April 1, 2024
Whittaker
AustraliaProperty was fine
Very bushy relaxing while working
Stayed in March 2024
Reviewed: March 25, 2024
Katrina
AustraliaPillows to soft in room, didn't think it's very fair how they hiked up the price so much just because if event my opinion room is worth about $200 a night not $430
Pool was great,bat and restaurant great. Decorations for PINK were awesome 👌 staff good.
Stayed in March 2024
Reviewed: March 24, 2024
Jo
AustraliaNothing
Staff are so friendly. Check in and out was easy. Pool and bar are great. Rooms are very comfortable.
Stayed in March 2024
Reviewed: March 19, 2024
Jennifer
AustraliaProperty is very nice, but some areas, for example the verandahs, do need attention.
Stayed in March 2024
Reviewed: March 18, 2024
Anthony
AustraliaRooms were a tad small and a little bit dated. The aircon was not so good.
Nice open areas, relaxing. Good spot. Wish I had more time at facilities to go for a swim..
Stayed in March 2024
Reviewed: March 10, 2024
Rachel
AustraliaNo power points beside the beds. Car park not secure / gated.
Rooms are clean and tidy. Nice pool & poolside deck, a tv with the footy on would be a bonus. Breakfast was nice, keen to return and stay in of the cabins 😊
Stayed in March 2024
Reviewed: March 10, 2024
Paul
AustraliaNo exhaust in bathroom
Staff were friendly,facilities were clean
Stayed in March 2024
Reviewed: March 3, 2024
Victoria
AustraliaThe dinner food was average, and we had to pay additional money to view movies.
The buffet breakfast was really nice!
Stayed in March 2024
Reviewed: February 25, 2024
Andrew
AustraliaRoom was old but good bed. Cleaning not great in bathroom
Restaurant, gardens and pools
Stayed in February 2024
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