Our only complaints were that the rooms are too cold - it’s actually warmer with no air conditioning on at all, our smoke alarm was covered in cling wrap (presumably by previous guests who tried to smoke in the room), and that under the beds need to be checked/vacuumed as our baby found a sleeping pill belonging to a previous guest while playing on the floor.

All staff that we interacted with were incredibly friendly and welcoming. After travelling for a large portion of the afternoon with a baby, they welcomed us with open arms and did the most to ensure we were comfortable.

Stayed in April 2024

Nothing

Location and staff service

Stayed in March 2024

Restaurant and bar closes too early

Great modern hotel. Walking distance to many restaurants and attractions.

Stayed in March 2024

Windows were dirty. I’m assuming it may have been due to the big storm so I didn’t complain

Location. Coffee machine. Welcome drinks on arrival

Stayed in February 2024

This is my third stay at Melbourne Marriott. The room itself was spacious and very comfortable, bathroom clean and it was a lovely surprise to have champagne on ice waiting for us! Staff were very welcoming and helpful at all times. Booked breakfast with the stay and there was a good range of food on offer

Stayed in January 2024

There were very limited or no Halal food options in hotel

Stayed in December 2023

extra bed should be better as we find in all 4/5 star hotels. Complementary water & other beverages should be there in adequate amount.

excellent breakfast. Lobby was superb

Stayed in December 2023

Breakfast can be more better.

Reception staff Priya very helpful. Very cooperative. Explained all things in a positive manner. Very good.5/5.

Stayed in January 2024

Food selection Breakfast spread needs more

Room Amenities Location

Stayed in January 2024

No view and lights are dim

Close to almost every thing

Stayed in December 2023

Cleanliness

Stayed in December 2023

The room was too hot for us overnight. We couldn't lower the temperature and there was no way of getting any fresh air. I slept poorly. We spoke with front desk staff about this on leaving and were told management was aware of the issue as it was a common complaint. We decided not to have breakfast and rang the front desk to tell them we wouldn't be having breakfast expecting this would result in a reduction in our room charge but we were still charged for breakfasts on checkout.

Didn't have breakfast Location was excellent as we were in town to see a show at the Comedy Theatre.

Stayed in December 2023

Arrived early morning, reception was not able to see our booking, it took us half an hour to check in. We were tired already.

Location

Stayed in December 2023

We had to wait 45 minutes after check in time

Nice cafe called Essence, very good food, but a bit too noisy.

Stayed in December 2023

Buffet breakfast included in price. They never received confirmation of this from booking.com and went to charge us. Reception took some time to check in. Food at breakfast was poor.

Great location for the theatre.

Stayed in December 2023

Although our room was very nice- clean and light airy however the room itself was quite cool even after bumping up the AC. The bedcovers were very thin and did not provide any extra warmth with no extra covering located in the room

The location was brilliant, just a few steps from the theatre area and the service was excellent. He restaurant was also very good, nice food and excellent friendly service

Stayed in December 2023

There’s a noise that’s going on outside the door and noise coming from the wall of the room.

The room set up

Stayed in November 2023

Breakfast a little sparse for a Marriott.

Lovely spacious room and good location.

Stayed in November 2023

No heater and long delays when wanting room service

Stayed in November 2023

Very convenient location and great breakfast

Stayed in September 2023

Thank you for the upgrade ato a suite

Stayed in September 2023

I couldn't get a basic sandwich made up which was annoying, it had to be something off their menu. Also reception check in / check out very inefficient. Had two people push in front of me on two separate occasions and the staff didn't notice / didn't care. Another guest checking out wanted and itemised account and spent 10 minutes arguing with the staff. The manager came along and sorted it out no problems.

The rooms were lovely and spacious, very clean. Breakfast was fabulous with great service. We also dined one night in the restaurant and the food was excellent.

Stayed in September 2023

Towels were old and small, room service took my dirty face washers and didn't replace, a shower cap would have been helpful

Checking in was a breeze, beds comfortable, breakfast fabulous, staff very friendly 🥰

Stayed in September 2023

I would have liked a bath instead of shower in my room and the shower was quite outdated. The decor could do with an update. The breakfast was average at best.

The bed was really comfy and staff were lovely

Stayed in August 2023