23 Palmer St, 4810 Townsville, Australia
#22 of 43 hotels in Townsville
Guests' ChoiceBased on 2277 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
7.9
Staff
8.9
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: May 7, 2024
Arshan
AustraliaOur room had breakfast included..however coffee wasnt...so had to pay for it. Not seen such a thing before. Secondly, the angle our room`s TV is mounted, you cant watch it when the curtains are open as the bright light will start hurting your eyes. Perhaps the TV could be on the wall facing the beds. Just a suggestion. Bathroom curtains are not too helpful in keeping the floor dry as they dont touch the floor...a tiny gap is what makes all the water go on to the floor. room beds doesnt have stoppers on them and they move if you are casual with them.
Was good. Location is great. Breakfast can have more variety. free onsite parking... though a bit confusing as it is shared with the resto next to the hotel. Beds were comfortable. most happening street.. good restaurants on Palmer street.
Stayed in May 2024
Reviewed: May 4, 2024
Norman
Australialack of extra pillows
Bed very comfortable but more pillows would have been nice
Stayed in May 2024
Reviewed: April 28, 2024
Linda
AustraliaSome aspects of the room were a bit tired/dated
Stayed in April 2024
Reviewed: April 22, 2024
Thushara
AustraliaCarpet is too old and not good for a hot area like Townsville Shower needs to upgrade too old and floor is peeling off
Location Free parking Staff was friendly
Stayed in April 2024
Reviewed: April 21, 2024
Megan
New ZealandShower pressure wasn't the greatest.
Bed was really comfortable and staff were lovely.
Stayed in April 2024
Reviewed: April 19, 2024
Esme
AustraliaAircon was quite loud, even when turned to the lowest fan setting. Not the end of the world - just some feedback.
Very friendly and helpful staff. Nothing was too much trouble. Thank you 🤩
Stayed in April 2024
Reviewed: April 18, 2024
Angela
AustraliaBit dated
The location and the breakfast
Stayed in April 2024
Reviewed: April 18, 2024
Paula
AustraliaThe fridge was very small, the fixtures need some attention (they look a little tired).
The room was a good size, clean & the bed was very comfy.
Stayed in April 2024
Reviewed: April 18, 2024
Linda
AustraliaVery comfortable bed, clean room, excellent staff, good breakfast
Stayed in April 2024
Reviewed: April 16, 2024
Sharon
AustraliaNo complaints
No complaints
Stayed in April 2024
Reviewed: April 12, 2024
Stacey
AustraliaClean, comfortable, great location and friendly staff.
Stayed in April 2024
Reviewed: April 5, 2024
Jordan
AustraliaMouldy smell
The bed was super soft and comfortable
Stayed in April 2024
Reviewed: April 4, 2024
Cindy
AustraliaNoisy air con
Excellent location and very comfy bed !!
Stayed in April 2024
Reviewed: April 2, 2024
Nicole
AustraliaThe bathrooms need a refurbish. Shower curtain is out dated and you end up with a we floor.
Great location, helpful staff, yummy breakfast and comfortable bed.
Stayed in March 2024
Reviewed: April 2, 2024
Nicole
AustraliaThe shower area is small with a shower curtain. When you turn the shower on the curtain blows out and water goes all over the floor.
The location is great. The bed is super comfortable and the staff are really helpful. The buffet breakfast is really good with lots of variety.
Stayed in March 2024
Reviewed: March 31, 2024
Linda
AustraliaLocation to city. The breakfast next morning was next level amazing! Delicious and catered for all tastes.
Stayed in February 2024
Reviewed: March 27, 2024
Danielle
AustraliaRestaurant is only open for breakfast and closes at 9am and room service is for breakfast and then only drinks after that. I know there are Restaurants close by but if you say Restaurant is open it should be for breakfast, lunch and dinner services too.
Staff were helpful needed to change rooms because there was a broken light in bathroom and when we missed breakfast cut off at 9am, they allowed us to still get some food.
Stayed in March 2024
Reviewed: March 27, 2024
Kelly
AustraliaThe bathroom was very tired .. A shower curtain ?? That's very 80s especially for a rydges !! The bar didn't have any champagne or sparking wines !!
The location was great the room was fine The staff were very good 👍
Stayed in March 2024
Reviewed: March 26, 2024
Happycamper777
AustraliaBreakfast was good but need to provide freshly brewed coffee not instant
Quiet in a good location
Stayed in March 2024
Reviewed: March 22, 2024
Maxim
AustraliaThe only complaint I have was the steps that had to be negotiated between the front (taxi drop off area) and reception. While I was (at the time) an agile 78 year old, dragging a 23kg suitcase up the steps and retaining my composure was a bit too much. Suggest putting in a ramp.
Stayed in February 2024
Reviewed: March 21, 2024
Carole
AustraliaOur room clean, but very dated, bathroom and toilet need to be updated.
Good breakfast, good location.
Stayed in March 2024
Reviewed: March 19, 2024
Peter
AustraliaIt’s an older motel but great views and rooms were were clean and spacious
Had to pay for coffee but nice big breakfast
Stayed in March 2024
Reviewed: March 18, 2024
Warburton
Abkhazia, GeorgiaKids had to share a double bed needed a extra bed
Love the included breakfast 🥞
Stayed in March 2024
Reviewed: March 11, 2024
Karen
AustraliaThe bathroom was a bit dated, but it was clean and that’s all that really matters.
This is our second time staying at this hotel. It’s in a great location, comfortable bed, warm shower and at a great price as we had breakfast included, we would stay again.
Stayed in March 2024
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