So unfortunate there are some negative reviews about the rooms before talking to staff or taking the complaints to reception. If you had your know The Lodge is in the stages of being renovated with rooms being last on the list. We too had a few complaints with our room too but when we spoke to reception they were so accommodating and helpful and resolved any issues they could. The customer service was fantastic!

We LOVED The Lodge! The grounds are fantastic! Beautiful surroundings and so much to do with kids. (Would have loved the pool to be heated though as it’s freezing so kids can’t last too long!) We had a great experience at Lulus restaurant too and highly recommend eating there and trying their delicious cocktails!

Stayed in April 2024

Everything was good! Just pack your mosquito repellent!

The property is beautiful. Restaurant trendy. Food sensational. Pool was large and lots of space for the kids to play! Rooms basic although all you need. Great for a getaway with friends and family.

Stayed in January 2024

Bathrooms could use an update (I think it’s part of the plan), water had to be turned off a few times (excusable, they had a leak) and the fridge needed to use a better power point as it was easily turned off

Beautiful location and property, everything you need onsite, lovely staff

Stayed in March 2024

Beautiful location, great get away. Totally unexpected and blew us away! Can’t wait to go back

Stayed in January 2024

More breakfast options would be good even if it was simple buffet. Also need somewhere to dry the swimming costumes.

Lovely position, nice grounds and nice restaurant for dinner. Little oasis

Stayed in January 2024

The room smelt a bit damp and mouldy

Location

Stayed in January 2024

Location wasn’t the greatest, it’s quite difficult to see the signs on the side of an 80km road heading up hill. The resort itself was beautiful, restaurant was nice but a little pricey. The beds were rather firm but the rooms were quite spacey and clean. It’s quite a pretty resort, weddings would be beautiful there.

Stayed in January 2024

No blockout curtains in room, beds are firm and guests were being very loud after 10pm

Did get to use it but the pool, spa and games room. Looks very

Stayed in January 2024

The bathroom needed a good clean, it was very mouldy. I also disliked that it was not stated there is absolutely no reception at this property. It would have been good for a heads up.

The staff were friendly, easy to find and pool was nice.

Stayed in January 2024

The rooms really do need a table and chairs in them, there’s 2 chairs and a table on the balcony but it forces the other members of your family to sit on the floor or on beds to eat, not ideal but value for money so you weigh it up. Some cutlery would have been good too.

Location, pool, activities (basketball/tennis/gym/pool table) restaurant, makes things so easy with kids and dog friendly was perfect! Good sized fridge and the gardens are stunning. Staff were just lovely. Noticed some comments online about the smell but it was an occasional waft, it’s a rural property so you’re gonna get it but definitely not worth reconsidering your stay over, the good far outweigh the bad here.

Stayed in January 2024

A couple of issues with the Restaurant whereby we tried to change our booking due to weather looking a bit inclement and being told initially it wouldnt be possible to change to inside. After asking again they said they could squeeze us in but restaurant was full. When we got there, it was very empty. We asked to move outside as the air con was blasting and terrace was also not busy. Food was great but our dessert came after more than an hour and we had to go enquire about it, think it was just missed. We were offered by staff if we wanted something else for free but I think these shoudl have just been comped. It didnt ruin our experience but given we were inhouse guests, Id suggest not telling people they are booked out only to turn up to a very empty restaurant.

Super location and facilities. Loved that all the rooms overlooked the pool. The decor was awesome throughout all the parts of the Lodge. Very friendly staff across the board. Great grounds, really just wish we had more than one day (but thats on us).

Stayed in January 2024

The room was very bare, maybe some table and chairs would be good

Lovely resort although does need some work

Stayed in January 2024

We are not used to staying in a one bedroom, one bathroom place for our family of 4. We found this place by accident after our other accommodation place cancelled on us last minute. We will stay in the suite next visit.

The lodge was beautifully landscaped and each nook was inviting and relaxing. We loved the pool, the restaurant food was delicious, the games room, free bikes, everything was magical.

Stayed in January 2024

Rooms a little drab but the whole place more than made up for it

Everything it’s just gorgeous relaxed stylish quiet in nature yummy and so cool

Stayed in January 2024

More information about onsite spa would have been good

Loved there was a restaurant on-site no need to leave for dinner after cocktails by the pool

Stayed in January 2024

Too far to travel for food. Restaurant is a bit expensive for everyday dining. Would be good if the room had a microwave. Could not get a jug of cold water for sitting around the pool.

Nice property with beautiful gardens. Pool is quite big.

Stayed in January 2024

Would like access to a bbq for guests and also a small table in the room would have been helpful.

Access to the facilities - pool, gym, sauna, spa and basketball/tennis courts. The surroundings were beautiful and we especially enjoyed sitting around one of the firepits in the evening. Being able to order a drink and have it delivered to the pool was a lovely touch.

Stayed in January 2024

Our only complaint would be the damp smell in the spare blankets that permeated the room. Very small thing and didnt bother us.

The Lodge far exceeded our expectations! The art deco vibe is fab, with amazing spaces like the river room, and the games room available for guests, along with tennis and basketball, bikes for use and more! Our room was comfortable and well appointed. Loved the generous pool and way the manicured outdoors lit up a night. Magical. Standout surprise was the quality of the food and drinks! Will 100% come back.

Stayed in January 2024

Right near the property there is a sewer, depending on the wind it can get really smelly

Fantastic customer service, lovely rooms, beautiful food from the restaurant.

Stayed in January 2024

Spa was closed. No table or chairs in room.

Staff were lovely and very helpful.

Stayed in January 2024

Sewage smell

Location

Stayed in January 2024

There was a persistent pungent odour that was really overpowering (outside predominantly). It was like a septic tank or a sewer or something. Also, no breakfast on offer in the cafe/restaurant.

The staff were extremely friendly, responsive, helpful, polite and seemed as though they were really happy to be there. Really knowledgable about the area too.

Stayed in January 2024

Rooms need updating, there was a very strong mildew/mould smell.....also the bikes are old but we had fun trying to ride them anyway!

The two girls at reception were amazing, helpful and lovely. Loved all the facilities and the pool

Stayed in January 2024

No breakfast or amenities to cook with, not even a toaster or microwave. No breakfast, hard with kids.

Stayed in January 2024