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Reviews of Sleep & Go Brussels South

Chaussée De Waterloo 212, 1640 Waterloo, Belgium

#7 of 7 B&Bs and inns in Waterloo

Guests' Choice

Review Score

Based on 119 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.9

  • Location

    7.0

  • Facilities

    5.7

  • Staff

    6.4

  • Value for money

    6.0

  • Free Wifi

    6.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 6, 2024

    4.0
    Staff were doing their best
    • Leisure trip
    • Solo traveler
    • Budget Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor WiFi

    Very convenient for me

    Stayed in July 2024

  • Reviewed: May 31, 2024

    5.0
    Fair
    • Business trip
    • Group
    • Budget Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Far from any restaurants, loud at nights, lack of daily cleaning services.

    Fits the bill for cheap stay only.

    Stayed in May 2024

  • Reviewed: March 17, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Budget Twin Room
    • Stayed 6 nights

    Complete renovation is essential.

    The ladies in the front desk were so helpful.

    Stayed in March 2024

  • Reviewed: July 3, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Budget Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old style.

    Price.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    5.0
    Double-check the location!
    • Leisure trip
    • Solo traveler
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it was still pricey and check in times were narrowly inconvenient.

    it was relatively the cheapest option.

    Stayed in July 2023

  • Reviewed: June 23, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Budget Twin Room
    • Stayed 1 night

    Everything is getting a bit old....so price could be lower, but it was fine.

    Communication good. Room small, but comfortable enough. Everything provided.

    Stayed in June 2023

  • Reviewed: April 10, 2023

    5.0
    Good as an emergency
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact that even though you could see signs with how strictly forbidden it is to smoke everyone seemed to smoke in their room. The room we were in had cigarette burns on their curtains and smell would come into the room. The communal kitchen was smelly and dirty we didn't dare touch it. Also the fact that there wasn't any management available to see or talk to.

    The bed and bathroom were clean and beds were comfortable

    Stayed in April 2023

  • Reviewed: January 8, 2023

    5.0
    I think the value the stay provided, the price should have been 30€/ night and not 65€.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    Many things 1. Room was dirty, 2. There were burnt marks on the furniture. 3. TV remote was not working 4. no towels provided

    Two things I liked about the property- 1. Keys were in the automatic locker(since I arrived late, picked it up quickly) 2. The area was quite, so had a good sleep.

    Stayed in January 2023

  • Reviewed: November 23, 2022

    5.0
    need improvement
    • Business trip
    • Solo traveler
    • Budget Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the burned bed linen and the dead insects on the walls

    the location

    Stayed in November 2022

  • Reviewed: August 8, 2025

    2.0
    Dirty Rooms with dust and insects
    • Business trip
    • Solo traveler
    • Budget Double Room
    • Stayed 14 nights
    • Submitted from a mobile device

    The rooms do not like the pictures and certainly not 18 squaremeters! Rooms are dirty, never cleaned my room for 12 days. When I wanted to change the room, they charged me 100 EUR additionally. There was an insect in the bathroom. I hated my stay. Thank you for putting me this cow barn.

    I liked nothing.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    7.0
    Good option for a budget stay
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 2 nights

    Nothing

    Room was well appointed and clean

    Stayed in July 2025

  • Reviewed: July 24, 2025

    7.0
    Value for money
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No one on site

    Parking, price, easy access

    Stayed in July 2025

  • Reviewed: July 17, 2025

    1.0
    They said they didn’t have our booking?
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They apparently didn’t have our booking despite us booking online and didn’t send us details of an after hours check in despite a confirmation email sent

    Stayed in July 2025

  • Reviewed: July 13, 2025

    1.0
    Terrible experience.
    • Leisure trip
    • Group
    • Suite
    • Stayed 2 nights

    The condition of the room was completely unacceptable and posed both hygiene and safety risks. The cleanliness was appalling — the windows were covered with a large number of flies, indicating a serious lack of proper cleaning and maintenance. The rooms are with old and poorly maintained facilities.The photos on booking.com are totally unreliable。The bathroom.there was a major water leak that left the entire floor soaked. My Friends nearly slipped and injured themself due to the slippery surface. This is a serious safety hazard that should never be present in any hotel room, let alone in a suite.We reported the situation to the management, but unfortunately, there was no follow-up or resolution whatsoever. The response was either highly unprofessional or deliberately evasive. It is deeply disappointing that the team would knowingly assign such a room to guests, fully aware of its condition. This experience was both frustrating and unsafe. I sincerely hope that you take this feedback seriously and address these unacceptable issues for future guests.

    Stayed in July 2025

  • Reviewed: July 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Room

    Stayed in July 2025

  • Reviewed: June 30, 2025

    8.0
    Get what you pay for
    • Solo traveler
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Its a quick stop motel. You get what you should excpect although I would say this should probably be only $40-50 Euros a night versus what it is. Its a little old and neglected but not uninhabitable. I did not once feel unsafe here or anything else negative.

    The two workers there were super sweet and did everything they could to be accomedating

    Stayed in June 2025

  • Reviewed: June 30, 2025

    1.0
    Rip off… be very careful if you book here
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Sleep and go cancelled my booking very close to my stay. Booking.com had to intervene. Sleep and Go then took two payments for the room (charging me double in real terms) I then had to go to my credit card company to get one of the charges reimbursed. Sleep and go then cancelled my booking for non payment for ‘invalid card’ through booking.com after they took the payment twice on the same card!!! The management there seem to be very loose with the definition of fair practice… they wanted to charge me more for the room after they cancelled my stay and before booking.com intervened. They then charged me twice and then cancelled my booking through booking .com because they said my card didn’t work (after they’d taken my money from the same card)!!! BUYER BEWARE

    Location and staff friendliness

    Stayed in June 2025

  • Reviewed: June 14, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hallways look quite dirty and dark

    Good value for the money, the room.was ok

    Stayed in May 2025

  • Reviewed: June 2, 2025

    7.0
    Great place to stay if visiting the battlefield of Waterloo
    • Leisure trip
    • Group
    • Budget Double Room
    • Stayed 1 night

    Simple hotel, nice walking into the village for dinner. Café next-door for breakfast was fantastic

    Stayed in May 2025

  • Reviewed: May 25, 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I booked for a suite I was provided a standard room. No information was sent to me about that even after check in. I requested to refund me the balance of the difference between the suite and standard room since I was charged and fully paid for the suite. I'm still expecting my refund

    Stayed in May 2025

  • Reviewed: April 24, 2025

    1.0
    I will never set foot again in a hotel which is sleep and go only; it is not worth it.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no staff, on the second day there was no hot water for a shower, and the last straw was the fact that we had to vacate the room at 10 AM.

    Good location and parking

    Stayed in April 2025

  • Reviewed: February 1, 2025

    1.0
    Cold
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night

    The hotel would not let me enter. I was refused entry because teh hotel had no record of my booking.

    It was a disaster

    Stayed in January 2025

  • Reviewed: December 9, 2024

    3.0
    I value cleaneliness something which i didnt get
    • Business trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights

    Rooms not being cleaned daily

    Nothing

    Stayed in December 2024

  • Reviewed: October 24, 2024

    1.0
    Never stay here unless you like expensive hostels
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything, the room was soo dirty and disgusting we had to clean it ourselves, we were told the rooms not ready it’s getting cleaned and we’ve been upgraded lol when none of that happened, the dust was everywhere, furniture broken or damaged, stinks of cigarettes everywhere they got cheek to say they charge if you smoke, the check in times are just inconvenient! The state of the kitchen mould everywhere, things are broken, broken glass everywhere on the floor, I cannot comprehend why the cleaner can’t clean, the kettle in the room was covered in limescale, theirs soo much to say the room was not acceptable at all.

    There is nothing likeable about this property, all the pictures are false advertisement, absolutely disgusting hygiene this place is more like a hostel than a hotel, please don’t book it you will regret it unless you like staying in a 1950 hostel that’s never been cleaned .

    Stayed in October 2024

Showing 1 - 25

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