Grote Markt 41, 8500 Kortrijk, Belgium
#7 of 19 hotels in Kortrijk
Guests' ChoiceBased on 191 hotel reviews
8.4Cleanliness
9.0
Comfort
8.7
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.0
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 29, 2024
Dragos-ionut
PolandThe furniture is pretty old. the rooms are not very quiet unfortunately. I could hear people in other rooms.
great location, great breakfast and great bar also.
Stayed in April 2024
Reviewed: February 22, 2024
Sebastiaan
BelgiumThe mattress was old and uncomfortable
New room, nice bathroom, great location
Stayed in February 2024
Reviewed: February 12, 2024
Van
NetherlandsRoom is a little simple (poor), needs to be upgraded
Location and breakfast
Stayed in February 2024
Reviewed: December 22, 2023
David
United KingdomNothing
Great central location, a very nice hotel with attentive and friendly staff. Good and varied breakfast.
Stayed in November 2023
Reviewed: December 17, 2023
John
NorwayN/A
Everything
Stayed in November 2023
Reviewed: December 10, 2023
Veronika
SlovakiaIt was little bit cold the room
Stayed in December 2023
Reviewed: December 6, 2023
Ints
LatviaIf you want to have a hot breakfast you must ask by yourself, on the first morning we didn't get as we weren't so experienced with the procedure.
Very good location, and they have very nice restaurant with tasty beer. :) The room was really very clean and beds very comfortable. Hotel is in 7 walking distance from railway station, and few minutes from older part of city.
Stayed in November 2023
Reviewed: December 3, 2023
Richard
United KingdomOnly one thing…..address detail to find the parking, it would have been ideal for a specific address as its not straight forward to get to!
Good parking - good staff, great location, lovely room, continental breakfast was good.
Stayed in November 2023
Reviewed: November 6, 2023
Paul
United KingdomNo facilities to make a hot drink in the room
Great location. Very lovely building and interior. Good breakfast
Stayed in October 2023
Reviewed: October 21, 2023
Bernadette
NetherlandsI have never eaten such delicious soles in the brasserie. Nice and clean room with a lovely bed. Friendly service in the brasserie. Very good location in Kortrijk, close to the station and in the center. Fried eggs for breakfast.
Stayed in October 2023
Reviewed: October 19, 2023
Stijn
Belgiumshower water was comfortable warm but not hot enough for die hards :)
nice executive room in the new part, friendly staff, parking/location right in the city
Stayed in October 2023
Reviewed: September 29, 2023
Frank
TaiwanRooms in the new section are new and clean but very basic. Rooms in the older section stuffy and dark.
Location and good restaurant
Stayed in September 2023
Reviewed: September 13, 2023
Antoon
United Arab Emiratesbreakfast
Stayed in September 2023
Reviewed: August 27, 2023
Eric
United KingdomNo kettle
Very central. Beautiful hotel with great staff.
Stayed in August 2023
Reviewed: August 27, 2023
Lauren
United KingdomGreat location only 5 mins walk from train station. Situated on a square with restaurants and easy walk to lots of shops, the river and main shopping centre. Room and bed very comfortable, breakfast had good variety with a lovely hot option of eggs and bacon. Staff were excellent throughout our stay - really polite, friendly and helpful. Definitely recommend and would stay here again.
Stayed in August 2023
Reviewed: August 15, 2023
Roy
United KingdomThe shower leaked and we did not find the breakfast very good or value for money. Also we found some butter that was out of date
Location and charm
Stayed in August 2023
Reviewed: June 12, 2023
Isabelle
United KingdomUnfortunately the whole purpose of staying at a hotel is to have a good night's sleep and it was shocking when we were woken up at 6 AM on Sunday morning by a 45-minute long ROAR that I thought for sure was a car or motorcycle revving their engine, until I reluctantly got up to look outside and it was actually someone using a leaf blower. I unfortunately will not stay at this hotel in the future because of this and will choose somewhere else.
The location and hotel is great.
Stayed in June 2023
Reviewed: June 10, 2023
Ilhame
United Arab Emiratescertain rooms could be a bit too small … so pay attention when you book the type of room
this place is value for money! everything is quality.
Stayed in June 2023
Reviewed: June 1, 2023
Norseha
NetherlandsPersonnel seemed a bit short staffed, sometimes there was nobody at the reception or bar. Personnel did their best never the less.
Great location in the city center. Good breakfast. Friendly staff. Room was very clean. Bed was very comfortable. We had dinner in the brasserie, which was very good. Hotel provided parking (against a fee)
Stayed in May 2023
Reviewed: May 5, 2023
Iain
AustraliaNothing
Great location, wonderful antiques and painting and in a great location. The room was spacious and a comfortable bed. The breakfast was excellent and the staff friendly and helpful.
Stayed in May 2023
Reviewed: May 4, 2023
Meknessi
GermanyOnly one small issue with the bed having two mattresses instead of one for the big bed. We had to keep pushing them back to place in the morning.
The stuff were really friendly and helpful. The room and the hotel were clean and comfortable. Comfortable bed and sheets. The included breakfast was pretty good, there were stuff present doing refills.
Stayed in April 2023
Reviewed: April 8, 2023
Pieter
Belgiumsoft bed Extremely warm room
Friendly staff Great food Decent breakfast Superb location
Stayed in April 2023
Reviewed: March 20, 2023
James
United Kingdomgood hotel
Stayed in March 2023
Reviewed: March 12, 2023
Herman
United States of Americaoutdoor noise from the rain on the roof and gutters.
Friendly staff. Excellent breakfast.
Stayed in March 2023
Livorno, Italy
Burbank, USA
Agadir, Morocco
Playa de Palma, Spain
Otepää, Estonia
Hyères, France
Gdańsk, Poland
Van, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content