Heilige Geeststraat 2, Bruges Historic Center, 8000 Bruges, Belgium
#31 of 98 hotels in Bruges
Guests' ChoiceBased on 823 hotel reviews
8.8Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.6
Staff
9.5
Value for money
8.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2024
Jaemo
Canadalocation
Stayed in April 2024
Reviewed: April 25, 2024
Nena
United KingdomRoom is very spacious and clean. Location was great. They had continuous hot drinks service with snacks for free in the common area - the breakfast room. Try their hot chocolate! Lovely reception.
Stayed in April 2024
Reviewed: April 15, 2024
Dixiedot
United KingdomFantastic location
Stayed in March 2024
Reviewed: April 11, 2024
Ronald
AustraliaThe shower / bath combo is very slippery when wet from the shower and the space available makes it quite awkward and dangerous getting out. Maybe a sticky bath mat in the bath would help.
Lovely old house with period furnishings. The bed was modern and comfy. Bathroom recently refurbished. Free coffee and tea all day and a fresh breakfast with many choices. The staff were helpful and chatty and gave good tourist information and dining suggestions. Walking distance from the bus and rail Station We were aware there is no elevator and were glad ( again) that we travel lightly and have backpacks. All in all a great stay.
Stayed in April 2024
Reviewed: April 10, 2024
John
IrelandThey need to sound proof the walls, other than that all is 100
Location was excellent
Stayed in April 2024
Reviewed: April 10, 2024
Sharon
United KingdomPillows
Clean, comfortable and staff really helpful & friendly. Great location. Good breakfast
Stayed in April 2024
Reviewed: April 9, 2024
Vivian
ColombiaI loved the place and the kindness of the person who attended us.
Families recommendation.
Stayed in April 2024
Reviewed: April 7, 2024
Sean
United States of AmericaNo AC, thankfully it was cool enough outside and I left the window open before I went to sleep and used the fan
Good location. Clean and comfortable room with good wifi and size of room. Quiet even though street room. Had a fan in the room and a tub!
Stayed in April 2024
Reviewed: April 6, 2024
Michelle
United KingdomWe had a number of stairs to get to our particular room, which wasn’t terrible but it would have been easier if a lift was available after a long day walking around Bruges. It wouldn’t stop us from returning.
Lovely and quaint hotel, the lady on reception was so friendly. The room was comfortable and the location was great. We would return again.
Stayed in April 2024
Reviewed: April 4, 2024
Hannah
United KingdomAmazing owner, very welcoming and friendly. Free tea, coffee and hot chocolate throughout
Stayed in March 2024
Reviewed: April 4, 2024
Kelly7410
United KingdomRoom was very warm but there was a fan so wasn't much of an issue.
Location was perfect. Breakfast was so good. So many choices and so fresh.
Stayed in April 2024
Reviewed: April 3, 2024
Elizabeth
IrelandLocation was great close to main tourist areas. Friendly and helpful staff, breakfast fresh and nice choice.
Stayed in March 2024
Reviewed: April 3, 2024
Pablo
EcuadorBreakfast a bit expensive
Good location. Very nice, clean and comfortable room. Staff vertically kind
Stayed in April 2024
Reviewed: April 1, 2024
Colin
United KingdomHotel a little dated but very clean. Could do with a kettle in the room but free hot drinks were available downstairs
Great location. Lovely clean rooms. Very friendly welcome.
Stayed in April 2024
Reviewed: March 31, 2024
Yves
Canadaafter booking the first night we decided to book an additional night. However, when making the reservation online for the second night I made a mistake and booked a larger room which was a little more expensive. Since the first room already suited us perfectly, I went to reception to explain my mistake and ask if it was possible to stay in the same room for the second night because we didn't want to pay more for a bigger room. despite the availability of the room, I was refused to change the reservation. I could have stayed in the same room for the second night, but I would still have been charged the amount for a larger room. I know that the online reservation was not modifiable/refundable, but given the situation I think I could have been accommodated. a little flexibility would have made the customer experience perfect! despite this, it is a hotel that I recommend.
the location is perfect, the rooms are clean and the welcome is warm. very pleasant to start the day drinking hot chocolate in the courtyard to the sound of birdsong
Stayed in March 2024
Reviewed: March 28, 2024
Andrew
United KingdomNothing
Centrally located, good service, great breakfast and excellent value for money
Stayed in March 2024
Reviewed: March 26, 2024
Janice
United KingdomThe small steps near stairs need highlighting as they blend in with carpet. I fell up one on the first day and down one on the second
The old building was beautifully and hosts very welcoming
Stayed in March 2024
Reviewed: March 26, 2024
Kelvin
United KingdomBeign a person with slight mobility problems there was no hand rail in shower which I've noticed in a lot of hotels in UK and Europe and the drop from shower to floor was a bit of a problem for me again but apart from that hotel would have scored 10/10
Staff,the garden at the back it's a little haven of peace an quiet loved the avery location is 👍
Stayed in March 2024
Reviewed: March 25, 2024
Santiago
ColombiaNothing
Everything went excellent, it’s a really nice place to stay a lot of days, they offer breakfast, the place has really comfortable facilities, and is really close to Al the city center. Totally recommended, if I return to Brugge, I’m will stay at this hotel.
Stayed in March 2024
Reviewed: March 23, 2024
Roberto
El SalvadorCozy and lovely hotel, centric to anywhere, the woman in the staff! She’s AMAZING AND LOVELY! If I have to celebrate back to Bruges, this is gonna be the place!
Stayed in March 2024
Reviewed: March 22, 2024
Sarah
IrelandFriendly staff, lovely hotel, comfortable beds, great location, quiet at night!
Stayed in March 2024
Reviewed: March 20, 2024
Oana
RomaniaIt’s in the center of the city Our room was very clean and cosy
Stayed in March 2024
Reviewed: March 20, 2024
Ümit
TurkeyThere was nothing not the love
The location was very good and close the center. Room was good and clean Absulutly I am suggesting this hotel The lady on dutyis very kind and smiling Tea and coffe no limited and free
Stayed in March 2024
Reviewed: March 18, 2024
Philippa
New ZealandExcellent location, quaint property, friendly and accommodating staff
Stayed in February 2024
Praia da Vieira, Portugal
Paris, France
Taipei, Taiwan
Cusco, Peru
Chaweng, Thailand
Budapest, Hungary
Thillot-sous-les-Côtes, France
Manteigas, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content