Nothing!

Huge comfortable room in what appeared to be the old kitchen at the front of the building. Great location a few minutes walk to the main square. Really comfortable bed.

Stayed in April 2024

No coffee or tea available in the room. Lack of outlets for electronics.

Location

Stayed in April 2024

Rather steep spiral staircase close to the lift until I found the other, grand staircase. Rather expensive breakfast (which we decided against at €25)

Car park opposite with handy EV charging point. Fabulous location on the canal. Beautiful classical and antique furnishings, with oil paintings etc. Exceptionally helpful staff. Large bathroom with both bath and shower and twin wash basins. Centrally located and just perfect in its unique and beautiful decoration. We parked our car in their enclosed underground car park several streets away. They cleaned our room every day and were very considerate.

Stayed in April 2024

Staff was very friendly, the room was cozy and comfortable. The breakfast was really good. We really enjoyed our stay.

Stayed in April 2024

Because the building is old, there are some quirks and wierdness to it. Our room had multiple issues, which did get fixed, but it required patience on our part upon our arrival. Thankfully everything was resolved promptly.

The hotel is in a very good location. It is in a quirky old building. It has a lot of character. We enjoyed our stay and were very comfortable there. The staff is friendly and tried to make everything right for us. The room had a few issues, which they made sure were fixed quickly.

Stayed in April 2024

Big beds, very comfortable. Nice toiletries provided. Everything worked.

Stayed in April 2024

Nothing

We did not have breakfast. Location was excellent

Stayed in April 2024

Ac needs to be switched when the days turn warm.

Lovely quiet area. We had 3 in a room and were not crammed together. The hotel was charming and staff so helpful with our needs. The breakfast was wonderful and we were excited to see many options. We did have some unusually warm days and hotel did not turn on ac. But we slept with the windows open and it provided cool air. We were on the garden side and was very quiet. The location was great. A few times we took a taxi to the furthest destination and spent the day walking back to save our legs. Also, it was very easy to get the train to Ghent for a day excursion. Thank you for making us welcomed and comfortable.

Stayed in April 2024

The freezer was empty and low regulated. So 2 room temperatured water bottles were waiting for me.

Great Spot, you can reach everything.

Stayed in March 2024

hard pillows and no conditioner in the bathroom

Location and charm

Stayed in April 2024

nothing.

Very personal attention. Hospitable staff. Helpful in all aspects of our holiday. Good breakfast. Lovely room.

Stayed in April 2024

Just that the bath towels were a bit on the small side.

Great location only 5 minutes walk from the centre of Brugge.

Stayed in April 2024

very good location

Stayed in March 2024

No de-caf tea but apart from that it was virtually perfect.

Great location and very good sized rooms with a huge bed .Superb buffet style breakfast

Stayed in April 2024

A lovely period property in a central location. The reception staff were very helpful and friendly, the room was spacious and comfortable and the breakfast was very good and with a classic atmosphere

Stayed in April 2024

Breakfast was mediocre but honestly not anything major!

We stayed in the suite and it was gorgeous, huge, so clean, and the location was spectacular

Stayed in March 2024

On booking the property was listed as having “Private Parking”, however it turned out it is 1/ not free and 2/ it was all booked out. We had to struggle to find a parking and organise ourselves to leave our luggage first and then walk from the public parking far away back to the hotel. We lost 1.5 hours from out holiday dealing with parking shenanigans. Please make it clear how your parking operates!!!

Spacious and well decorated rooms. We booked a Family room and were pleased that the child’s bed was in a separate room within the suite. Stylish decoration throughout. Great location.

Stayed in April 2024

Breakfast was really over priced Didn’t like being charged for three people tax when the booking was for two but the hotel put us in a room that slept three

The location was really good. Hotel was quaint. Staff were friendly.

Stayed in April 2024

There was no long term parking next to the hotel as stated it was limited to 4hrs so had to park further away approx 10min walk . We had booked a canal view room , our room was on 2nd floor with small windows so wasn't worth paying for the view even though the room itself was nice.

Location was good, only a short walk to the square. Staff were friendly and helpful. Hotel was a lovely building, lots of history and character and nicely presented . Breakfast was good . Would stay here again .

Stayed in March 2024

Breakfast was fantastic and the team were super friendly and professional!

Stayed in March 2024

Great location, 5 minutes walk from the centre! Staff couldn’t do any more for us, really enjoyed our stay!

Stayed in March 2024

N/A

The hotel was beautiful, so close to the historic centre, the staff were so helpful. The room was absolutely stunning, the canal views were amazing and we loved our stay here.

Stayed in March 2024

Breakfast was expensive for a continental breakfast if not part of package.

Location and quirkiness. Lovely staff & very clean.

Stayed in March 2024

I was only given one roll of toilet paper and ran out

Staff were lovely, hotel was beautiful, canal view was stunning

Stayed in March 2024