Boulevard De Waterloo 38, 1000 Brussels, Belgium
#36 of 195 hotels in Brussels
Guests' ChoiceBased on 1788 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
8.7
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 25 April 2024
Michael
United KingdomN/A
Everything
Stayed in April 2024
Reviewed: 25 April 2024
Jasmin
United KingdomHad to wait a while to be seated for breakfast as it was too full.
Room was nice and clean, veiws was good. Great facilities sauna stream room was a lovely bonus.
Stayed in April 2024
Reviewed: 24 April 2024
Carla
IrelandNothing bad to say!
Lovely hotel, amazing breakfast! 🩷 Our view from the room was unreal, beautiful city. I truly recommend this hotel! We will definitely come back and stay there again!
Stayed in April 2024
Reviewed: 24 April 2024
Fati̇h
Turkeyperfect stay at a perfect hotel...
Stayed in April 2024
Reviewed: 23 April 2024
Mbola
BelgiumNothing
I live in the centre of Brussels, but wanted to experience the view of The Hotel. The interior design of the room was refined and functional. The view from the sauna was stunning. The staff was friendly.
Stayed in March 2024
Reviewed: 22 April 2024
Myungjin
United KingdomThe hotel is clean enough however it needs a bit of freshen up. It’s time for redecoration.
The best location
Stayed in April 2024
Reviewed: 21 April 2024
Margaret
NigeriaThe location was very good. Close to shops, metro and restaurants.
Stayed in April 2024
Reviewed: 21 April 2024
Tatiana
SpainSteamed sauna was very uncomfortable to use. The bench was sooo hot, so you couldn’t sit on it and the air was burning hot 🥵 not even to mention the sealing which was flat and inappropriate for a steam sauna
Location, staff and the prices are absolutely amazing!
Stayed in April 2024
Reviewed: 20 April 2024
Damien
AndorraStaff seems very overwhelmed. Always busy and in a rush. They never had the time to properly serve you. They did. But we could always feel that it was a burden. The hotel should definitely hire more staff
Stayed in April 2024
Reviewed: 20 April 2024
Frederic
BelgiumI don't have a real negative comment
Easy checkin, nice bar, a gym with a view and an excellent breakfast
Stayed in March 2024
Reviewed: 18 April 2024
Ranganatha
AustraliaSmokers at the entrance of the hotel kill the whole good feel.
Comfortable, clean , good location , very courteous staff, good food.
Stayed in March 2024
Reviewed: 16 April 2024
Tazeen
IrelandThere is very little on the menu for room service late at night , nearly only 3-4 dishes .
Very well located and good food
Stayed in April 2024
Reviewed: 14 April 2024
Vasileios
GreeceComplex system of lights(toilet light),missing sweet and chocolate from breakfast
Location,breakfast,friendly staff,fastest lifts with immediate response,clever ideas like the binocular to watch the view,very good furniture equipment for organizing the room and doing your activities(work),garage ,very easy connection for public transport,easy to spot the building if you are away.
Stayed in April 2024
Reviewed: 13 April 2024
Sophia
United KingdomNil
In middle of shopping area, a short walk from Metro. Very comfortable bed. Restaurant is excellent for breakfast and dinner. Staff very helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Tannous
FranceI lived in The Hotel for 3 months straight. I understand that there is no points to gather, but at least a gesture would have been nice.
Stayed in March 2024
Reviewed: 10 April 2024
Vincent
RwandaNothing
All
Stayed in April 2024
Reviewed: 10 April 2024
Ewa
PolandNo possibility to open window for fresh air
Great breakfast.
Stayed in April 2024
Reviewed: 9 April 2024
Joseph
United Arab EmiratesExcellent
Stayed in April 2024
Reviewed: 9 April 2024
Franc
SloveniaRoom was not air conditioned the way I've expected. The TV channels in English only a few (and only for news). And ... pricey but ... most hotels in down town Brussels and European quarter are overpriced.
Amazing view over Brussels and a very very good location to walk to most of the interesting points down town. Breakfast was delicious. Room was clean and personnel helpful and kind.
Stayed in April 2024
Reviewed: 8 April 2024
Jared
United StatesAC not working.
Location, breakfast
Stayed in April 2024
Reviewed: 7 April 2024
Scott
United KingdomNothing really, car park is expensive, but cheaper across the road…
Location, location, location!
Stayed in March 2024
Reviewed: 4 April 2024
Andre
BrazilValue for money
Room and breakfast
Stayed in March 2024
Reviewed: 3 April 2024
Olha
UkraineAmazing breakfast, great location next to the park
Stayed in March 2024
Reviewed: 31 March 2024
Sol
GermanyAmazing. Gluten-free option for breakfast.
Stayed in March 2024
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