2 Slavyanska str., 5000 Veliko Tŭrnovo, Bulgaria
#28 of 41 hotels in Veliko Tŭrnovo
Guests' ChoiceBased on 111 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.4
Facilities
8.3
Staff
8.9
Value for money
8.5
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 18, 2024
Ivan
BulgariaLarge room,polite staff,free underground parking lot
Stayed in April 2024
Reviewed: March 3, 2024
Florin
RomaniaLack of central heating. A heater was provided, but îs not the same as central heating.
Underground parking. Quiet room and environment. Big and clean room. Overall a good experience. Would return.
Stayed in March 2024
Reviewed: February 25, 2024
Mihai
Romaniabig room, nice, clean , the hotel has parking place, is not that far from town you can easly walk ( cca 2-3 km from center town)
Stayed in February 2024
Reviewed: January 27, 2024
Manos
GreeceBiker friendly, underground garage for motorcycles.
Stayed in October 2023
Reviewed: October 15, 2023
Victor
RomaniaSpace
Stayed in September 2023
Reviewed: October 7, 2023
Ronny
GermanyVery comfortable bed. Close to the center. Parking in front and underground car park.
Stayed in October 2023
Reviewed: October 2, 2023
Terje
NorwayNice personell - cozy place to take a coffie and a drink outside the hotel. Good parking outside hotel.
Stayed in October 2023
Reviewed: September 19, 2023
Victor
RomaniaLocation: far away from the restaurants The lack of window in the bathroom shower, making it impossible to shower without splashing water everywhere
Size of the room, bigger than expected, great for families traveling together We had also a terrace AC in both rooms. Very quiet also. Good value for the money Plenty of parking, even underground, with surveillance camera
Stayed in September 2023
Reviewed: September 11, 2023
Zhaneta
BulgariaThe location, about 15 mins walk to the centre of the city
Comfortable and clean
Stayed in September 2023
Reviewed: September 7, 2023
Mihai
RomaniaThere was no breakfast option
Large apartment, secure parking underground.
Stayed in September 2023
Reviewed: September 4, 2023
George
RomaniaFor us it was a one night stop on our way to Greece and it was good value for money. Apartments are big and functional, good to accommodate families. Close enough to city center, in walking distance. They do not serve breakfast but we found a restaurant right next door. It has parking which is convenient.
Stayed in August 2023
Reviewed: September 2, 2023
Adina
RomaniaThe curtains at the window were almost transparent, in the morning all the light was in the room.
Good value for money. Clean big rooms, the best you can expect from a 3 stars hotel.
Stayed in August 2023
Reviewed: August 29, 2023
Alexandra
RomaniaIt could have been more clean, but it was fine after all.
The room that I booked was very big and even had a terrace. It was a nice stay for 1 night.
Stayed in August 2023
Reviewed: August 21, 2023
Andrei
RomaniaWe would like for the restaurant to be open and have a near location to dine
Pretty close to the centre of the town, private and safe parking space and useful advice from the reception staff. Also, free to go coffee for our roadtrip
Stayed in August 2023
Reviewed: August 21, 2023
A5
RomaniaNo balcony and smoking place just to the entrance
Ok for 3***, AC, fridge in the room, spacious room
Stayed in August 2023
Reviewed: August 15, 2023
Cristiandrei
RomaniaThe bathroom requires a makeover, even if is clean, has a dirty look due to the age.
Big, parking in the garage.
Stayed in August 2023
Reviewed: July 31, 2023
Marius
RomaniaThe morning after the day we checked in, there were dead cockroaches in the lobby, some were tucked underneath a table. The staff was not very friendly as I felt like I was doing them a hard time when talking in English rather than Bulgarian, which is understandable but does not mean they should have this attitude.
The room was very clean, a thing I really appreciate. Also the bed was comfortable and sheets were clean and soft.
Stayed in July 2023
Reviewed: July 26, 2023
Ovidiu
RomaniaBathroom to small
Parking ok
Stayed in July 2023
Reviewed: July 22, 2023
Darius
LithuaniaThere were no utensils, no plates. The saddest thing that there was no kettle. And we barely found the fridge as it was behind a door and hidden by a curtain from the window.
The price of the room was cheap. The apartment was very big and spacious. No problems with a parking space.
Stayed in July 2023
Reviewed: July 20, 2023
Nicorescu
RomaniaUtilitati partial functionale (AC nefunctional)
Locatie Personal
Stayed in July 2023
Reviewed: July 18, 2023
Cristian
RomaniaDated furniture and finishes. The view out the window is not the best since it’s near a stadium.
The parking is very easily accessible and there were a lot of free spots up for grabs. The rooms are spacious and have the basics. AC was on when we got to the room which we really appreciated since it was a heat wave.
Stayed in July 2023
Reviewed: July 3, 2023
Irina
RomaniaIt gave you the impression that ever is old
The room was very big
Stayed in July 2023
Reviewed: July 3, 2023
Catalin
RomaniaThe smell from the sink
Large Room Friendly staff
Stayed in July 2023
Reviewed: June 21, 2023
Kaloyan
BulgariaThe bed in the room was very comfortable, it was quiet , and the staff was very nice and kind . The hotel also have its own parking. For this price it is excellent.
Stayed in June 2023
Bouillon, Belgium
Wasserburg, Germany
Valdivia, Chile
Igoumenitsa, Greece
Stara Novalja, Croatia
San Casciano in Val di Pesa, Italy
Alaró, Spain
Trusovo, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content