Village 103, apartment 43. Please put insect protectors/nets on the windows! Mosquitos were our special guests during the nights. Also put some curtain on bath window. I'm not shy but it is not necessary neighbors to watch me. For that price I expected to have a free parking. Instead I had to use the public/municipality parking which is far away from our apartment. Also I didn't expect to pay additionally for the orange juice during the breakfast. Attitude of the staff renting the kayak on the beach definitely can be improved.

The view! Village 103, apartment 43 - perfect view! Tennis court. The design and exterior of the whole complex.

Stayed in September 2023

The accommodation and food were quite overpriced compared to other resorts, hotels, restaurants and supermarkets in the area. While the resort is perfectly satisfactory, it is ageing and not all the advertised services were available.

The pools, the beaches and the location.

Stayed in August 2023

some staff members not very helpful when questions were asked. Only one or two individuals.

Excellent facilities at Santa Marina, multiple pools, restaurants - buffet breakfast in Viva Mare restaurant was impressive with lots of choice of hot and cold food. Lovely scenic walks around the complex - seaside very close and sozopol centre only 2kn away - also very near aqua park neptune & Ravadinovo castle. Apartment was comfortable and spacious with two terraces and cleaning staff were efficient and friendly

Stayed in August 2023

What we didn't like was the fact that all the restaurants within the complex had quite high prices, and the food was not to our taste. In other words, it was not value for money. Although the complex is very peaceful, on one of the evenings, a group of young people woke us up by shouting under our window. We had to call security at the reception to calm them down. This disturbed us a lot, especially because we had a small baby with us.

An excellent location for a family with children. We liked the cleanliness of the complex's courtyard, the abundance of greenery, and the tranquility. The breakfast was very diverse and delicious. We had access to two beaches, one with sand where you could stay in the shade. This beach has a restaurant where you can order something for lunch. Sunbeds are available for rent on both beaches. The second beach does not have sand, and you can reach it by elevator or stairs that descend to the beach.

Stayed in August 2023

Cleaning was not very thorough, bathroom and floors were not cleaned during our stay. Clean towels were provided daily but no towels for pool or beach were provided at all.

Location and facilities

Stayed in August 2023

It would be good if someone passes to check is everything in the apartment works, before the guests arrival. Wa had problem with the tv, the refrigerator didn’t work, the balcony was a mess due to a storm, but the staff solved those problems almost immediately or in couple of hours. As a recommendation, again due to the price a coffee machine is highly recommended and some small welcoming gifts, as a chocolate bars on the pillows would make guests happy.

We really liked the location! The apartment was cute, sparkling clean and minimalistic, which could be very good or very simple for the price. The entire resort is very, very good! The staff was friendly.

Stayed in July 2023

Beaches are advertised as part of the complex, but actually extra cost

Great facilities. Clean accommodation and comfy beds. Very well maintained gardens

Stayed in July 2023

The organisation of the hotel is terrible. I think it’s it will be much better if they fire the general manager of the hotel. I booked my reservation for a single night after 2 days I needed to change my stay for two nights. I called once - they said they changed it, I called twice (2 days before my arrival) - they didn’t knew about the change and said that it’s changed. Well, when we arrived they didn’t knew anything about the second night. No worries, we paid and I went to my room and there was no sheets for me. I called, I went out and when I came back sheets were in a bag in the middle of the room 😃 Well, I don’t like the fact that I am paying almost 200 BGN per night and what I get in return. I think that place will be perfect if you are guys just a bit more organised!

Definitely magical place, nice location, nice complex, friendly and helpful staff except one guy!

Stayed in June 2023

The room has stairs and not disable people entrance

Stayed in July 2023

the staff is completely rude and impolite

the complex is very nice and picturesque

Stayed in September 2022

The beds and the pillows are very uncomfortable.

The complex is beautiful and very close to the beach. It feels like a small village and has pools, restaurants, tennis/football courts etc. We enjoyed the apartment and the balcony with the view. We had the necessary things to cook a meal in the kitchen.

Stayed in September 2022

the apartments are old- dated. For a rate of 250 leva I would expect at least water in the room. There are either not enough buggies in the resort, or they are understaffed.

beautiful location, beautiful resort, good food

Stayed in August 2022

No double beds. Had to push two singles together so not comfy

Clean, great pools and facilities, not too far to walk to the marina and old town sozopol.

Stayed in September 2022

The villas are located in a hilly place and the transportation in the village might be improved - we asked just one time for a car in the evening and the waiting time was about 10-15 minutes.. Also, we had to pay in advance for the entire holliday and this was a little bit weird.

We loved that the villas are practically located in a pine forest, the smell of the trees is amazing in the morning. The room was big enough, very clean, and well equiped (we had even a washing mashine). The balcony is spacious, you may spend a lazy afternoon / morning coffee. The restaurants are big enough and the food is very good. We loved the beach near the hotel. The staff of the hotel was very polite, even if some of them do not speak other languages.

Stayed in August 2022

The staff was sometimes rude. you need access keys to come in and ou

Very green. Excelent breakfast (coffee needs work)

Stayed in August 2022

Food.

Great location & facilities. Swimming pools were great.

Stayed in August 2022

Parking around the complex is a nightmare, and there's no free parking available. A place like this should really invest in parking for the guests. Staff at the reception were a bit odd. No "welcome" or "hello" when we arrived. It's like they were surprised we were there :D

The village is very calm and well maintained. Full of green areas and nice places to relax. Several pools, restaurants, shops, pharmacy, and other amenities. Restaurant staff is very professional and friendly.

Stayed in August 2022

The WiFi could be better. In addition, we had 2 broken chairs in our accomodation and the showerdrain was clogged.

The pools were really nice, some bigger and some smaller, we mostly stayed at the smaller pools as it was less busy and less kids. The water was clean though. The reception personnel was not very friendly and helpful, but not bad either. The cleaners and employees from the Viva Mare Restaurant and the Pizzeria were very friendly.

Stayed in August 2022

It was a lengthily walk to the restaurant, and bell boys and maintenance teams drove around all day in "golf buggies" and were quite happy to drive past people without stopping. Asked a guy for a lift who had 4 spare seats, and he declined because he was maintenance, it was beneath him to carry passengers. "You're on holiday then you can effin' walk then". Also massively disappointed 8 tennis courts were empty 90% of the time as cost £20 an hour and no planned group sessions or social tennis was available, what a waste.

Nice views no hooligans, a very nice complex, apartment was spacious, although there was no spare bedding for sofa bed.

Stayed in August 2022

The lack of variety of bars/restaurants. The reception staff

The number of pools, the clean apartments and facilities. It felt safe

Stayed in August 2022

The beach was overcrowded.

Great spacious comfortable apartment and great choice of pools. The grounds of the complex are beautiful. Perfect for a holiday with the kids.

Stayed in August 2022

The lady at the reception desk Iva was rude and hostile, didn’t want to help and even didn’t try to be polite. She made inappropriate comments about my mother’s language skills (she does not know English). I would recommend the hotel management to take seriously her unacceptable behavior and take actions to prevent this in the future, as the reception staff can ruin any business despite of how good it is because they are the first point of contact.

The room, sea, location, room service, breakfast, dinner were perfect! All staff was very kind and polite except of the receptionist Iva.

Stayed in July 2022

the sofa bed is very uncomfortable and not great for adults to sleep on

the swimming pool areas the location

Stayed in July 2022

More in advance information for better awareness what is on the territory, parking nearby.

Unusually clean and crowdless beach and pools. Highly appreciated the noise control by not allowing combustion engine vehicles in the territory.

Stayed in July 2022