3, Slavianska st., 1000 Sofia, Bulgaria
#164 of 186 hotels in Sofia
Guests' ChoiceBased on 678 hotel reviews
7.0Cleanliness
7.1
Comfort
7.2
Location
9.2
Facilities
6.9
Staff
7.6
Value for money
7.5
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Tsvetelina
United KingdomN/A
Location
Stayed in April 2024
Reviewed: April 22, 2024
Domingo
United KingdomGood cleaning levels, but it could be improved. Age of the building doesn’t help I guess…
Close to the main town attraction
Stayed in April 2024
Reviewed: April 20, 2024
Ágnes
HungaryOnly problem was with the parking, because I was searching for a hotel with the parking plot, it was presented about the information at hotel they have. But they could not give it, and the parking possibility was nearby with only short message by phone. But with a forign cellphone it was impossible! Fortunatelly the receptionist help us and start for our car parking by her cellphone, but I think, it was not correct information on booking.com. about the real situation connected the parking.
The location was excellent, the room and the breakfast was good enough.
Stayed in April 2024
Reviewed: April 18, 2024
Chris
United KingdomNice location just south of Serdika II
Stayed in April 2024
Reviewed: April 2, 2024
Krzysztof
Polandstaff at the reception did not speak English well, old hotel ,from the inside not restored, old room equipment, there is a persistent unpleasant smell in the bathroom ,the breakfast was standard ,nothing special, tasteless juices unnatural, tasteless instant coffee
good location
Stayed in March 2024
Reviewed: March 22, 2024
Margarita
United KingdomThe staff could be a bit more polite.
Excellent location, right in the heart of the capital city, close to landmarks, excellent transport links. A clean place, breakfast is adequate. Good value for money.
Stayed in March 2024
Reviewed: March 22, 2024
Saulius
United KingdomClose to the central.
Stayed in March 2024
Reviewed: March 21, 2024
Jurij
SloveniaThe breakfast was a bit monotonous, but the coffe was very good.
The room was comfortable, wifi was good, towels and bathroom necessities were suplied regularly. A fair amount of good restorants and bars are in the walking distance.
Stayed in March 2024
Reviewed: March 14, 2024
Никола
BulgariaThe beds weren't the best but did the job alright.
The breakfast was one of the best I have ever had ... A big part due to the mini sausages that were so good, I was yet to try something so tasty in a hotel in Bulgaria.
Stayed in March 2024
Reviewed: March 11, 2024
Alina
NetherlandsNo comments.
A little bit of local history, layers upon layers of it. From the original building made in 1935, to the layers of renovations reminiscent of communist times, to '90s music playing in the hallway and house plants in the hallways. Immersive.
Stayed in March 2024
Reviewed: March 3, 2024
Costan
BulgariaIt's old.
Staff, location, value.
Stayed in March 2024
Reviewed: February 28, 2024
Leonard
Bulgarianeeds updating
location
Stayed in February 2024
Reviewed: February 21, 2024
M
Germany....
...
Stayed in February 2024
Reviewed: February 20, 2024
Roberto
ItalyCould do with a little refurnishing and outside appearance.
Organized. Clean enough. Had a good night's sleep despite my room (third floor) overlooking a street.
Stayed in February 2024
Reviewed: February 19, 2024
Chiara
ItalyGreat position and great quality/price ratio. The room was cleaned enough but the sink and the shower were leaking leaving the bathroom constantly wet. As regards the stuff, we asked for more toilet paper but none was given to us. We also asked for some vegan milk for breakfast as one of us was allergic to cow milk but the request wasn’t fulfilled. Good and cheap place to stay for a couple of nights though.
Stayed in February 2024
Reviewed: February 13, 2024
Sallam
SpainNoisy refrigerator. Saturday night was also very noisy in the building with loud music. The walls are dirty. Pillows were not comfortable for me.
The location is great. Warm room and bathroom.
Stayed in February 2024
Reviewed: January 25, 2024
Ksenia
RussiaLocation was great
Stayed in January 2024
Reviewed: January 1, 2024
Nikolay
ArmeniaThe room and the hotel in general needs renovation, it is very old. The rug in the room was too old and too overused. The same goes for everything else in the room. No socket near the bed. And even a spider net in the room.
The location. The balcony. The bed and pillows were comfortable.
Stayed in January 2024
Reviewed: December 23, 2023
Shamik
IndiaMaybe a free to air English news channel can be added as no English channels. Also towels can be kept folded instead of hanging. Also lighting could be improved.. Bith these are minor things
Good heating even in bathroom which is important in winter. Fasr replies. Tea coffee in room. Standard plug points. Plently of furniture. Having stayed in hotels in more than 70 countries i found this quite good hotel contrary to some reviews. The bathroom also was good and did not flood. I am glad i stayed here as the hotel mame is known so locals can direct you. If you stay in some hostel for a few euros less you may take a long time to find as google maps give co fusing directions and in cyrillic Even with directions i got lost and as hotel is well known locals good guide .me so i recommend staying here Location is close to serdka station as well and has food outlets nearby Most importantly it has a reception with good staff.
Stayed in December 2023
Reviewed: December 18, 2023
Andrijana
North MacedoniaI really liked that the property was pretty close to the center and the main attraction, the Alexander Nevsky Cathedral. I also liked how comfy the beds were, heaven 😁. It was very clean and the staff was very helpful and welcoming. I would definitely book this property again if I come to Sofia.
Stayed in December 2023
Reviewed: December 15, 2023
Velichka
United KingdomIt’s a bit dated on decor but very clean overall.
Very clean establishment. Right in the middle of Sofia with easy reach to everything. Great location and quiet street. There was a fridge and kettle in the room which was very beneficial if you are on the go all the time.
Stayed in December 2023
Reviewed: December 10, 2023
Igor
LatviaThe shower faucet did not work well. It took me 5 minutes to adjust the desired water temperature. There was some mold on the shower curtain. The elevator and the entire interior looked like they were from the 1990s. The lobby was somewhat smoky.
Great location, reasonable price. Clean bed linen, disposable slippers. Nice view from the window. The Wi-Fi quality was good, but it took me a while to find a suitable network as there were several in the hotel, and only one of them worked well for me.
Stayed in December 2023
Reviewed: December 8, 2023
David
FranceThey never make the room during 3/4 days
Stayed in November 2023
Reviewed: November 14, 2023
Ivan
CyprusSalat on breakfast with mayonnaise should be changed everyday
Good location, goor personal
Stayed in November 2023
Lecce, Italy
Huichapan, Mexico
Oravský Biely Potok, Slovakia
Semarang, Indonesia
Gomel, Belarus
Málaga, Spain
Ventimiglia, Italy
Bakewell, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content