The shuttle Mercure/Ibis which I never understand how often it picks up people from terminal 2 and 3 and this time again after waiting for 20 minuts approx, I opted for an Uber

Vicinity to the airport and good qualitty of rooms, space, breakfast

Stayed in April 2024

All, location, facilities and comfort

Stayed in January 2024

No kitchenware. A bit old/worn hotel. Nothing much around.

Large apartment. Nice staff. Amazing breakfast!

Stayed in December 2023

The breakfast served was the same for the 4 times I accessed the restaurant. This became monotonous and boring. There was a very limited non pork menu, meaning I had to eat eggs 🥚 mainly as an alternative.

The staff were very friendly and willing to help. The professionalism of Douglas at the check-in desk deserves a special mention! Kudos to the team.

Stayed in October 2023

As expected.

For a night close to the airport is just perfect.

Stayed in September 2023

The hotel was further from the airport than expected.

The breakfast was excellent. The reception staff were helpful and spoke good English. The room was very quiet and clean and comfortable.

Stayed in August 2023

Although it has two rooms, the room is a little tight for Mercure standards. Parking is paid and expensive (R$32 or approximately US$6/day).

The apartment is comfortable and has two rooms, one living room and one bedroom. There are amenities such as wardrobe, water heater for tea, sink, desk, table and sofa. There are TVs in both rooms. The breakfast is excellent.

Stayed in July 2023

Staff could remember to validate my card key next…

Nice accommodations

Stayed in July 2023

The room is big and comfortable, like a little apartment with a kitchen and a little office

Stayed in July 2023

There was no body wash in one of the rooms I booked.

I stayed with my family of 6 waiting for an early morning international flight. It is close to airport and walking distance to restaurants and convenience stores. Good cost benefit. Will stay again.

Stayed in June 2023

The food we ordered from room service was not very good.

Near by the GRU airport. Good staff. Good accommodations.

Stayed in May 2023

The breakfast isn't very impressive, but I suppose that's not the focus of the hotel.

Very spacious room, windows open (slightly). Functional small kitchen, filly equipped. The pool is very nice. I could relax there before a very long flight, by the pool, under the Sun. The room was very clean, great shower, comfy bed, very potent air conditioning. Friendly staff. Good breakfest. Very convenient shuttle to the airport GRU. Relatively close to parks, cafes and shopping mall.

Stayed in March 2023

The breakfast, although it had a lot of variety, I noticed that it had some not very fresh foods. The hotel is empty at the weekend, perhaps this has influenced the quality of the breakfast. Although the room was clean and organized, there is a need for maintenance in the bathroom shower, as the sealing silicone was very black, not a very pleasant sight to see.

The room is a good size. Everything was very clean. Check in and check out were very quick and hassle free. Staff very polite and helpful. The airport is at a distance of 10km, on the weekend it takes 15 minutes to the airport. The hotel is close to the center of Guarulhos, with supermarkets and snack bars at a very close distance. If you arrive at night, you can go to the gas station next door, a 2-minute walk away, where you can buy water or even have a snack. Logical, although the hotel is in a quiet place, there is always need for attention at night. The internet is very good.

Stayed in April 2023

Transfer bus to the airport, took too long to get there

Good location, near the airpofport.

Stayed in May 2023

we were on a lower floor with a bad view but I didn’t know that when I checked in. breakfast was not included in room rate and I was surprised. must’ve missed that in the advertising. excellent food taste and variety at the restaurant. pool water was too cold to swim

exceptional staff! nice room layout location

Stayed in April 2023

great breakfast, good location and nice room.

Stayed in March 2023

Location and the shower

Stayed in January 2023

the front desk were all very nice, but it would be better if they can help with the customers baggages. The room was really big, but the air conditioner was only in the bedroom, on the living room there is no air consitioner, and the light was very poor

Stayed in January 2023

location

very dirty around the hotel did not know

Stayed in October 2022

teh swimming pool very small . in the picture look like amazing . but in real life is small. but is ok . in top roof and with a smart view of the city

the location

Stayed in November 2022

O ar condicionado ser central

Da praticidade e rapidez tanto no check-in quanto no check-out!

Stayed in October 2022

They charge for airport to shuttle

- Ubication - good breakfast

Stayed in October 2022

It would be nice to have a reduced price for parking but it was good to have an attached garage option.

Very affordable and good value, particularly for an airport hotel. We ended up with a large room with a sofa bed which was absolutely perfect for a stranded family of 4. There was a kitchenette and large work/office area in the room. There was a pool and gym upstairs which was a bonus. We opted for the included breakfast and it was good variety and quality for the money. It should have been a 15-minute drive to the airport but traffic made it 30-minutes (just watch your time). Very much worth it to be a bit farther from the airport for a quarter of the price. I might even return in the future in high traffic times rather than crossing all of SP.

Stayed in July 2022

living area was hot. No air conditioning in the living are.

very clean. great staff. close to GRU.

Stayed in July 2022