150 Willow Street, B2N 4Z6 Truro, Canada
#7 of 14 hotels in Truro
Guests' ChoiceBased on 233 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.2
Staff
9.2
Value for money
8.2
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Tobi
BelgiumOur wing is under construction and our room heater did not work
The staff are friendly and helpful. The location is excellent for day trips around the area. The breakfast has a variety of options
Stayed in April 2024
Reviewed: April 28, 2024
Andrew
CanadaNothing
Modern lobby, good staff, quiet room, tasty breakfast
Stayed in April 2024
Reviewed: April 12, 2024
Julie
CanadaLocation was close to hospital. Breakfast was good. Staff was friendly. Front desk always said hello as I passed in them. Restaurant staff w always cleaning.
Stayed in April 2024
Reviewed: April 8, 2024
Ed
CanadaThe location was off of our travel route
Did not have the breakfast
Stayed in April 2024
Reviewed: April 7, 2024
Nancy
CanadaN/A
The pool, hot tub, and restaurant
Stayed in March 2024
Reviewed: February 20, 2024
Kim
CanadaThere were no towels in the pool area to use
Easy accessible , clean , friendly warm water in the pool 😊
Stayed in January 2024
Reviewed: February 13, 2024
Holmes
CanadaHot tub was dirty and room shower did not drain.
Good location
Stayed in February 2024
Reviewed: January 24, 2024
Linda
CanadaI liked everything.
The staff was amazing and so friendly. The food was delicious and the waitress was exceptionally nice. We enjoyed our stay and looking forward to booking again soon.
Stayed in January 2024
Reviewed: January 21, 2024
Melissa
CanadaBreakfast was good lots of choices....
Stayed in December 2023
Reviewed: January 9, 2024
Julie
CanadaI would have preferred a room on the other side without the view of the street.
The room was clean and comfortable. the breakfast was included in my room and the waitress gave me a menu to choose from. the buffet was not set up because there was not many guests. staff was friendly.
Stayed in January 2024
Reviewed: December 4, 2023
Lorraine
CanadaThat the 2 king rooms weren't on the same floor. Took 2 double instead to be on the same floor. One king room was available.
Clean rooms
Stayed in November 2023
Reviewed: November 27, 2023
Wayne
CanadaFood dinner ,coffee was terrible and cedar salad lettuce was very brown
Breakfast was poor .food cold and soggy
Stayed in November 2023
Reviewed: November 13, 2023
Peter
New ZealandHVAC in room is very noisy and cycles on and off very frequently. Bath / shower drains slowly.
Nice room, well appointed. Clean, uncluttered, warm. Great beds. Good shower. Breakfast included - was very good. Evening meal in restaurant was also good.
Stayed in November 2023
Reviewed: November 4, 2023
Lindsay
CanadaRooms are clean and well maintained however a little dated.
Full Breakfast was included.
Stayed in October 2023
Reviewed: November 1, 2023
Karen
CanadaCourteous staff.Delicious breakfast.Well kept property.
Stayed in November 2023
Reviewed: October 22, 2023
Barbara
CanadaThe pool is excellent and not freezing as other hotels are. The hot tub is relaxing and spacious. Staff always friendly and knowledgeable.
Stayed in October 2023
Reviewed: October 17, 2023
Graham
CanadaĢreat breakfast.exceptiobal evening meal.very friendly and helpful staff.good room facilities and comfort
Stayed in October 2023
Reviewed: October 14, 2023
Kathleen
CanadaOlder but clean and tidy
Very very nice people running the place. Made it so pleasant and easy. Good dining room staff and good cleaners. Everyone was so nice it was incredible
Stayed in October 2023
Reviewed: October 10, 2023
Stella
CanadaThe area doesn't seem great but I was just sleeping there before hitting the road again so I didn't care much.
We got the pet-friendly room and I really loved that is in a very quiet area with a private entrance, so the dog and we were not disturbed and had a great night of sleep. Breakfast was great with an omelette station.
Stayed in October 2023
Reviewed: October 7, 2023
Catherine
CanadaNothing.
Excellent breakfast. Was a bonus for us.
Stayed in October 2023
Reviewed: October 6, 2023
Nimrod
IsraelThe pool and the hot tub were really good! The breakfast was good.
Stayed in September 2023
Reviewed: October 6, 2023
Gino
CanadaThere wasn't a unit available with a separate bedroom.
The staff were great. The breakfast was excellent, first hot buffett I've had in years and was delicious. It was quiet and safe.
Stayed in October 2023
Reviewed: October 6, 2023
Louis
CanadaNo answer!
Every thing to like. Service reception dinner breakfast. I think that’s enough!
Stayed in October 2023
Reviewed: October 5, 2023
David
CanadaThe place is more like an old fashion motel with entrance to the rooms from outside only. There is no covered access to the front desk and hotel facilities . I was concerned about the exterior's appearance, however, the inside rooms are in a lot better condition.
Very good breakfast with excellent service. Location was in walking distance to bars and restaurants yet was quiet enough for a good night sleep. Lots of free parking.
Stayed in October 2023
Bangor, UK
Kapıkırı, Turkey
Mullsjö, Sweden
Stoney Brook Estates, USA
Pantai Cenang, Malaysia
Dugi Rat, Croatia
Čižići, Croatia
New Delhi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content