The arcade was closed during our stay.

The pool was perfect temperature, the breakfast was incredible and the distance from amenities couldn't have been better.

Stayed in May 2024

Nothing. A great place to stay.

Close to places to eat.

Stayed in June 2024

Paying for parking.

Our room was clean and comfortable. The staff was helpful and friendly. We loved Doc Mcgillian's Irish Pub...great food and atmosphere. Best of all, my husband enjoyed the golf simulator. We highly recommend purchasing the WeGo pass. It isn't that expensive and we never took our car out of the parking lot our entire visit to the falls. Traffic can be congested at best! The only con I can add to this review is that we were unaware we had to pay to park in the hotel parking lot, even though we never moved our car. It was a great trip to Canada and we would stay again.

Stayed in May 2024

Hotel Staff were excellent, welcoming and very helpful. Breakfast was copious, and dinners at Doc Mcgilligan Irish Pub were great, excellent food and drinks with nice live band every night!

Stayed in June 2024

The pool facilities were fantastic but did get a little noisy making it hard to rest if you wanted to go to sleep before the pool closed for the night.

It was very clean and convenient to the bus line

Stayed in May 2024

No breakfast

Indoor pool with garden

Stayed in May 2024

Atrium and location

Stayed in May 2024

little dated but ok

pool was great

Stayed in May 2024

There is less vegetarian options in Breakfast and food

Stayed in May 2024

The restaurant that the hotel partners with to provide breakfast is inconsistent with the service and portions.

Great family amenities, hotel staff was very personable and professional. Smooth check in and out. Very welcoming hospitality!

Stayed in April 2024

Staff was absolutely wonderful!

Stayed in April 2024

I canceled one of 2 rooms before the Sunday 3pm deadline . I texted the # provided and called the front desk to cancel. I get a message before 5pm Sunday stating my cancelation was invalid, due to Booking not confirming cancelation. BS. I want my refund for 1 room put back on my Visa. Thnx

Most of the booking went flawless.

Stayed in April 2024

Room was way too hot, even with the heat turned off. Staff said that the hotel had not yet switched from heating to cooling due to the time of the year. Our room was consistently very warm which made sleeping a little uncomfortable especially with a 2 and 4 year old with us. The only solution was to open the door to the outside for 5 to 10 minutes to cool off the room.

Nice common area with a pool and play area for kids.

Stayed in April 2024

the first night we stayed there was a very large group in the pool area that trashed it there were plastic cups on the bottom of the pool and stuff scattered all around the pool area and no staff around to control them

hotel staff was friendly, Kelly our housekeeper was amazing with advice on places to eat.

Stayed in April 2024

Friendly staff, very clean

Stayed in March 2024

More younger games for the arcade.

The courtyard and breakfast voucher were amazing.

Stayed in March 2024

Close to attractions and ammenities Grocery store next door

Stayed in March 2024

Other guests were very noisy and disruptive of our sleep. There were youth travel hockey teams staying in the hotel and they were loud, screaming during waking hours in the pool area and what I presume were their parents were disruptive and obviously intoxicated, making lots of noises on the way to their rooms around 2am.

The breakfast was quite good, although some of the bacon was burnt. The pool and spa amenities are very nice. The golf simulator is fun and reasonably priced. We also enjoyed air hockey in the arcade.

Stayed in March 2024

Great restaurant - friendly staff, good menu, great food. Pool area was a nice bonus.

Stayed in February 2024

Old outdated rooms especially washrooms, pool very cold, ring around hot tub very dirty, painted lines in pool and hot tub very sticky not dried and made marks on our skin and smelled like strong paint, even our hair smelled of paint after swimming. Heater in room not working and we had already switched rooms that smelled of smoke.

Set up and layout of pool and room patios a lot of potential, rooms and pool need updated and better upkeep it would be perfect!

Stayed in February 2024

Location is perfect Quiet Everything you need for a day or 2

Stayed in February 2024

During this visit we found the chlorine levels to be quite high! Higher than we noticed in previous visits. Some members of our party found it irritating to the eyes and respiratory system.

We LOVE the courtyard rooms and pool area at the Cairn Croft!! It’s so convenient to have rooms all open up to the pool when travelling with multiple families, as we were!

Stayed in January 2024

charged for car park ($20 per night)

clean fair size room, clean bathroom, tea and coffee in room, nice small pool and bathtubs

Stayed in January 2024

Wifi outages during my stay But was reimbursed for my inconvenience Hot water changed temperatures and squeaky pipes were annoying during showers.

Security presence in pool/lounge areas Clean family friendly Helpful staff

Stayed in January 2024