255 de Martigny Ouest, J7Y 2G4 Saint-Jérôme, Canada
Based on 100 hotel reviews
7.5Cleanliness
8.2
Comfort
8.0
Location
8.4
Facilities
7.6
Staff
8.2
Value for money
7.1
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 19, 2024
Jean-philippe
CanadaThe rude sports team that have no respect for the other users. After 5 ' Knock and Run' around 11pm, I got up and caught the 'juveniles' team. Very disrespectful for the other people staying at the hotel. They woke my 2 kids up. The rooms across our room was also sports team with juveniles, very loud, jammed and also door slamming till midnight and another round at 3am. Pool was very hot, I would of turn down the heat a bit to make it more in the 88C'.
Location was perfect, Front DESK was super friendly,
Stayed in February 2024
Reviewed: January 28, 2024
Jocelyne
CanadaWe got waken up at 08:15 am by a very loud drilling noise coming from the room next door, on and off for 15:00 minutes. It was very annoying because we went to bed late.
A lot of people at the same time in the cafeteria, we preferred to eat in our room. A good selection of food and choices.
Stayed in January 2024
Reviewed: January 2, 2024
Su
Canadacoffee
Stayed in January 2024
Reviewed: December 29, 2023
Luke
CanadaMy room the hearer was not working and was quite cold. Elizabeth was very helpful and relocated my room for me without any issues
Front Desk Elizabeth was awesome, super helpful and genuine
Stayed in December 2023
Reviewed: October 15, 2023
Maria
CanadaThe wet smell in the hotel, because of the pool probably. The towels that we used for the pool were wet the second day because we didn't have enough place to hang them in the bathroom. Would be good to get new pool towels every day.
The pool and jacuzzi was great! Kids loved the pool. Good breakfast. Comfortable beds
Stayed in October 2023
Reviewed: July 26, 2023
Shelley
CanadaA bit more hospitality by the front desk attendant
Clean room and breakfast
Stayed in July 2023
Reviewed: April 21, 2023
Mareks
LatviaRoom was too dark.
Large room.
Stayed in April 2023
Reviewed: March 6, 2023
Doug
CanadaLimited choices but excellent eggs and sausages.
Stayed in March 2023
Reviewed: February 27, 2023
Nancy
CanadaDidn’t like that it was requested to give the housekeeping a tip, gave 5$ but it shouldn’t of been suggested at all, leave envelope that’s it
Good
Stayed in February 2023
Reviewed: December 29, 2022
Wesley
United States of AmericaThe bathroom exhaust fan was so loud, sounded like a broken muffler. and the outlet on for the night stand was broken. The morning breakfast was a mad house. there were more people than there is food, clearly they were under staffed.
convenience, near all major eatery, market and highways
Stayed in December 2022
Reviewed: August 24, 2022
Eric
United States of AmericaSauna not hot enough, terrible breakfast. Ran out of fruit by 8 am every day.
Great pool, amazing steakhouse next door.
Stayed in August 2022
Reviewed: August 22, 2022
Su
CanadaClean the room more thoroughly.
The breakfast was a bit too simple, not many choses. It's more of carbohydrate non of hot food like fried eggs. The sofa bed wasn't clean at all, it had lot of crumbs on the floor which were from the last clients.
Stayed in August 2022
Reviewed: August 16, 2022
Cynthia
CanadaBreakfast was horrible. From the cafe to lack of options to freshness of the food very bad
Proximity to the restaurants was great
Stayed in August 2022
Reviewed: July 24, 2022
Ewa
United States of Americawater in shower was yellow
seemed clean, breakfast
Stayed in June 2022
Reviewed: July 3, 2022
Erna
United States of AmericaBreakfast was not great. No fresh fruit and everything was sweet.
Location is excellent good parking, great staff.
Stayed in July 2022
Reviewed: April 21, 2022
Paul
CanadaMore of a selection at breakfast, mini-bar in room.
Clean room. Comfortable bed.
Stayed in April 2022
Reviewed: April 2, 2022
Rathindra
CanadaI expected my King bedroom to have a sofa bed for my child but instead it had 2 chairs so we had to sleep together
The breakfast was disappointing. Mini croissants and prepackaged pastries is not the usual standard for breakfast. There was no hot breakfast option. I understand Covid limits some choice but quality should not be sacrificed.
Stayed in March 2022
Reviewed: December 27, 2021
Bianca
CanadaBreakfast to go has limited choices
Pool was warm.
Stayed in December 2021
Reviewed: December 20, 2021
Murty
CanadaVery dated , it had a dvd player Couldn't use pool or hot tub times all booked when we checked in (early)would have been nice to know ahead you had to book a time it was the only reason we decided to stay there on our way to tremblant
Beds were comfortable Room was clean
Stayed in December 2021
Reviewed: December 20, 2021
Tracy
CanadaLots if street noise, drafty windows and thin blankets.
Central location, restaurants within walking distance, clean, microwave, fridge included
Stayed in December 2021
Reviewed: October 29, 2021
Tom
FranceProximity to le petit train du nord
Stayed in October 2021
Reviewed: October 4, 2021
Angel
CanadaBed a bit too hard. Breakfast could be better.
Pool was great.
Stayed in October 2021
Reviewed: September 1, 2021
Maryann
United States of AmericaI would have appreciated the printed information in the room to be also in English
It was comfortable and convenient
Stayed in August 2021
Reviewed: July 26, 2021
Marc-andré
CanadaRooms are big, but the beds were very stiff. Staff is very strict.
Stayed in July 2021
Reviewed: July 17, 2021
Jennifer
CanadaThe breakfast was disappointing with all prepackaged snack food and the coffee was mediocre. I think of breakfast is advertised a coming with the booking it should be more substantial
Spa was available to book and was very nice; good Covid protocol
Stayed in June 2021
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