152 Riverside Drive, V2A 5Y4 Penticton, Canada
#21 of 36 hotels in Penticton
Guests' ChoiceBased on 491 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.6
Facilities
7.3
Staff
8.6
Value for money
7.2
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Arlene
Canadawaiting for my $50 refund for deposit
Friendly staff, breakfast very good verity, big room
Stayed in May 2024
Reviewed: April 22, 2024
Janki
CanadaSuggestion- ,it would be great if you have diffrent breakfast everyday.
Location, staff, parking, easy access
Stayed in April 2024
Reviewed: April 22, 2024
Nancy
CanadaRoom smelled like smoke, we opened our windows while at our event to air it out. Tub surround needs some work.
Bed felt comfortable!
Stayed in April 2024
Reviewed: April 17, 2024
Claudia
ChileNothing
The rooms were pretty nice and renovated. Some of the other areas would use a renovation but they were working fine and smoothly
Stayed in April 2024
Reviewed: March 31, 2024
Marilyn
CanadaStaff person at front desk was suppose to sign me up for points but haven’t received any information…… Knob to activate shower didn’t work properly
Very quiet, good location, continental breakfast very good, clean
Stayed in March 2024
Reviewed: March 18, 2024
Stephen
CanadaSorry, but the "micro-toilet" is a killer in my books. Belongs in a 3-5 year-old Day Care! AND, why spend all that money on renovating and NOT clean the tub drain?? I have very, very short showers, but the water pooled up 1.5" in the tub when I was done. All that's required is cleaning the drain commercially.
The room was quiet "in general". Quiet after 9:00 pm the first two nights after the hockey players went to sleep upstairs. (But boys will be boys) The last 3 days were extremely quiet (boys left). The electric kettle was Great, as we brought our own instant coffee. Fridge was good as well (after I adjusted the temperature with pliers from car since someone removed the temp control knob), heat from A/C was fine and microwave fine too. Nice & heavy so it didn't slide back when you pushed a button. All light bulbs worked.
Stayed in March 2024
Reviewed: March 13, 2024
Macdonald
CanadaThe pool was unavailable due to maintenance. Wished I had known this as I had booked this hotel specifically for the pool and hot tub.
Clean and comfortable in a great location
Stayed in March 2024
Reviewed: March 13, 2024
Marcey
CanadaIt says it has a gym which it does but it was pretty underwhelming
It was clean and in a great location.
Stayed in March 2024
Reviewed: February 29, 2024
Mike
CanadaPools were closed
It was familiar stayed here before. Good price
Stayed in February 2024
Reviewed: February 26, 2024
Michelle
CanadaI have nothing to complain about.
It was really good value for money. We stayed in February for 2 nights to ski apex mountain. I really liked the location close to the waterfront so that we can go for dinner and walk around by the lake. It was quiet and we had a great sleep here. They have a basic breakfast every morning from about 6:30 to about 9:00. We had the breakfast one morning and then the second morning went to the Tim Hortons that is one minute away. It's always good to have a simple breakfast option.
Stayed in February 2024
Reviewed: February 24, 2024
Colleen
CanadaMissed the indoor pool.
Enjoyed the gym.
Stayed in February 2024
Reviewed: February 6, 2024
Kirsten
CanadaThe front desk man was a bit stand off ish, and didn’t seem to have a sense of humour at all. Felt a bit awkward and cold definitely wasn’t the best first impression. The shower in the room wasn’t functioning well, the tub to shower nob didn’t work so there was only half pressure shower water and the faucet was spraying water - wouldn’t change over to shower completely… and the shampoo bottle was almost empty.
It was clean, quiet and a good price.
Stayed in February 2024
Reviewed: February 4, 2024
Diane
CanadaBreakfast
Stayed in January 2024
Reviewed: January 26, 2024
Martin
CanadaGood place for staying overnight after work trip
Stayed in January 2024
Reviewed: January 22, 2024
Joelle
CanadaThe room was large, the bed was very comfortable and extremely clean.
Stayed in January 2024
Reviewed: January 12, 2024
Eugene
CanadaBed was very hard, not comfortable. The breakfast was ok, not a lot of variety.
Stayed in January 2024
Reviewed: December 4, 2023
Gary
CanadaBreakfast
Ok
Stayed in December 2023
Reviewed: November 10, 2023
Trish
CanadaGot lost trying to find my room..lol
The manager was very personable and helpful!
Stayed in November 2023
Reviewed: November 1, 2023
Peter
CanadaThere was a nail sticking out of the arm of one of the chairs and it caught in the sleeve of my sweater. No damage done but it could have been nasty for a child. I reported it to reception and they made a note to inform maintenance staff.
Good location and comfortable accommodation.
Stayed in October 2023
Reviewed: October 30, 2023
Susan
CanadaLocation was great. Easy to store bicycles on patio.
Stayed in October 2023
Reviewed: October 12, 2023
Angela
CanadaThe cold drinks vending machine in the hallway was Out Of Order which was a disappointment for us as we typically use these wherever we stay. The hotel has both an indoor and an outdoor pool but both of these were closed for maintenance with no mention of when they would re-open. This was not a big problem for us as it was not absolutely necessary for us to be able to access the pools during our 2-night stay.
We were delighted with our room which was very clean and comfortable. The breakfast (included in the daily room rate) consisted of options such as: hard-boiled eggs, breakfast sausages, individual yogurt containers (Danone), white bread, brown bread, English muffin with a designated muffin slicing machine, pre-made pancakes. The bread, muffins, and pancakes could be toasted in a small conveyor toasting machine. The standard jams, jellies, peanut butter spreads. Drinks included apple juice, orange juice, water, and ready-to-dispense coffee with individual coffee creamers, sugar, etc.
Stayed in October 2023
Reviewed: October 10, 2023
Stephaniegrace
CanadaIndoor pool closed, outdoor pool also closed. Rates should be a little less due to the amenities not working. No value for money spent. Could have chosen a less expensive hotel with no pool. Everything else was good.
Breakfast was good, location good to walk to where we needed to be.
Stayed in July 2023
Reviewed: October 10, 2023
Garry
CanadaTap broken in bathtub preventing a decent shower. I reported it Advertised 2 pools, 1 outside the other inside. Neither were working.
Location and restaurant Breakfast ok
Stayed in September 2023
Reviewed: October 9, 2023
Irene
CanadaHad two rooms booked and they were at opposite ends of hotel which was not convenient
Location was why we chose it
Stayed in October 2023
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