809 Trans-Canada Highway, V9R 6Z2 Nanaimo, Canada
#12 of 18 hotels in Nanaimo
Guests' ChoiceBased on 1063 hotel reviews
7.2Cleanliness
7.8
Comfort
7.8
Location
7.6
Facilities
7.4
Staff
8.3
Value for money
7.2
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Michael
CanadaFront area parking on a steep hill
Easy to find
Stayed in April 2024
Reviewed: April 16, 2024
Kenneth
CanadaBreakfast was mainly cold items without much selection. Would have liked more fresh earth items, eggs bacon, etc.
Hot tub and pool are clean and uncrowded.
Stayed in April 2024
Reviewed: April 5, 2024
Heather_b_178
United KingdomStayed overnight for a test we had early the next day. It was a clean room and a great stay. We didn't have the chance to use the spa facilities but they looked great from the outside
Stayed in February 2024
Reviewed: March 31, 2024
Thiago
CanadaPillows and breakfast
Stayed in March 2024
Reviewed: March 4, 2024
Alison
AustraliaDated carpet, needing an upgrade.
Clean rooms Comfortable beds
Stayed in March 2024
Reviewed: March 4, 2024
Victoria
CanadaThe staff were very nice! And then pool was great
Stayed in March 2024
Reviewed: February 19, 2024
Shelley
CanadaWe were on the pool level and you can hear the guests upstairs walking around.
Staff was friendly. Beds were comfortable and the room was a good size. Continental breakfast was good.
Stayed in February 2024
Reviewed: February 11, 2024
Carole
CanadaRooms in particular need refreshing.. a little paint goes a long way.. Entrance is great… rooms are dowdy
Very good.. great location
Stayed in February 2024
Reviewed: January 5, 2024
Scott
CanadaBreakfast was very low-end..Not enough protein. Just hard boiled eggs .No meats.
Early check-in. Location to our event.
Stayed in January 2024
Reviewed: January 2, 2024
Doris
CanadaSwimming pool a bit small and cold
Good location
Stayed in October 2023
Reviewed: December 25, 2023
Carrie
CanadaFound some small ants second night on night table and all food was in other room. During winter. Beds and pillows were uncomfortable.
Most staff were friendly. Pool and hot tub were nice. Housekeeper went extra mile after first night.
Stayed in December 2023
Reviewed: December 24, 2023
Carole
CanadaWe had room with bunk beds, they're getting squeeky! Carpets getting a little old No seating space
Good Size room, breaky included was a nice surprise
Stayed in December 2023
Reviewed: December 22, 2023
Oliver
CanadaHow the staff reacted to my fraud information being hacked
The shower was nice
Stayed in November 2023
Reviewed: December 20, 2023
Leanne
New ZealandWhen asking how to get to ferry & taxi was best. Instead of booking for us, thrown a card & told to ring with details. TV in main room didn't work, but as up early not a huge issue.
Was 10-15 minutes away from Departure Bay, so perfect for early sailing. Wonderful restaurant so we didn't have to go out. Food amazing & great staff. Bunk beds for kids awesome.
Stayed in December 2023
Reviewed: December 13, 2023
Tracy
CanadaBed was too hard. Desk staff could be a bit friendlier.
Clean and spacious rooms
Stayed in December 2023
Reviewed: December 5, 2023
Rcw55
AustraliaOk
Good location
Stayed in November 2023
Reviewed: December 4, 2023
Di-anne
CanadaCheck in was easy although the nite clerk was a bit of a grump. Didn't really like the bouncy bed.
The room was clean, the property allowed us to book in a day early. The beds were comfy albeit bouncy and too much movement for either of us to get a good nites sleep. This time we were on the main floor and much prefer the bottom level.
Stayed in December 2023
Reviewed: November 30, 2023
Swan
CanadaThe continental breakfast looked scarce. Needed to replace oranges and more selection of muffins.
To have the pool accessible to help with my pain. Staff very friendly. And convenient to have a restaurant in plaza.
Stayed in November 2023
Reviewed: November 14, 2023
Katrina
CanadaThe pool was cold, when I thought it said the pool was heated in the ads and it was a bit out of the way if u don't have a car.
The staff were great, the room was big had 4 staying plus 3 visit, the food was good . Over all it was a good visit to Nanaimo.
Stayed in November 2023
Reviewed: November 8, 2023
King
CanadaConvenient location, good size rooms and easy parking.
Stayed in October 2023
Reviewed: October 16, 2023
Natasha
CanadaI choose this hotel because it had a pool and good location for what I needed. But the pool was cold and dirty, there was a clump of hair and this floating. So out of 3 days never used it again.
Location is why I choose this hotel.
Stayed in October 2023
Reviewed: October 14, 2023
Michels
Canadacontinental breakfast was limited, but was OK
clean, not too busy...good access to the Duke Point ferry.
Stayed in October 2023
Reviewed: October 11, 2023
Rhonda
CanadaWe stayed twice on our vacation. The frist time the hot tub was closed which was very disappointing as that was one of the reasons we booked this hotel. I messaged the manager before we arrived back at the end of our road trip and he answered right away confirming that the hot tub would be open when we returned.
This hotel was easy to get to from the ferry. The beds were very comfortable and the room was well equipped. Breakfast was very good and the staff were very friendly.
Stayed in September 2023
Reviewed: October 10, 2023
Vibhuti
CanadaBathroom too small. Should have had hot omelettes for breakfast
Swim pool, rooms well maintained
Stayed in October 2023
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