253, rue St-Paul, G1K 3W5 Quebec City, Canada
#19 of 103 hotels in Quebec City
Guests' ChoiceBased on 242 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.6
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 6, 2024
Anne
CanadaWalls are a bit thin between rooms as we could hear our neighbours closing drawers, etc. Breakfast could get a little repetitive.
Great location; loved the bathtub and having breakfast delivered daily.
Stayed in February 2024
Reviewed: February 26, 2024
Dean
United States of AmericaIf you are looking to be in the center of the city, this is a half mile walk up a steep hill. We did not mind it, but be aware. The WiFi was pretty weak. The "gym" was more of a small room with some weights (I did not use, but would have if more was available there).
We had originally booked our stay at Fairmont Le Château Frontenac, but realized that we wanted something a bit more economical. For a little less than half the price, we booked Hôtel des Coutellier. Friendly staff is an understatement. They were just lovely, every single one of them. The room was great. It was a bit compact, but everything we needed: A king bed (comfortable), a very nice bathroom, a fridge. For those who need, there is a TV, and a DVD player (I assume they work. We did not use them). Breakfast was coffee, OJ, and two bread items (usually, a croissant) and were yummy (Also, cheese one morning), coffee/tea/apples-always available up front. It was pretty quiet, even though near the street, but I would have liked to be on the top floor (no shoes overhead there). Also, free WiFi.
Stayed in February 2024
Reviewed: January 19, 2024
Shouli
United States of AmericaMy head really sunk into pillows which hurt my neck. Ended up having to use my travel pillow for sleep.
Enjoyed the daily breakfast basket delivered to the room with fresh croissants and other pastries! (Not packaged!) Also included items like yogurt, jam, and orange juice. Coffee downstairs every morning, with the exception of the last morning when coffee machine was broken. Also had fruit in the lobby (bananas and clementines daily). Beds were comfortable.
Stayed in December 2023
Reviewed: December 30, 2023
Georgia
United States of AmericaThe staff was SO friendly and lovely and helpful.
Stayed in December 2023
Reviewed: December 18, 2023
Katherine
United States of AmericaNothing…we loved it. I travel quite a bit and this is probably one of the best hotels I have ever stayed in!
We loved that this hotel thought of every little detail, not just the shampoos and soaps. There were things like a wine bottle opener, a nap of the city, makeup cloths, robes, an umbrella and more! We loved the bagged breakfast with the hook outside the door to return it each day. Everything was also spotlessly clean!
Stayed in December 2023
Reviewed: December 17, 2023
Hareton
CanadaThe bathroom conditioner was not refilled after the first day. Double bed was a bit small for 2 adults.
Breakfast is reasonable and adequate. The location was not too far from the old city. Parking is cheap at $15/night.
Stayed in December 2023
Reviewed: November 24, 2023
Ashwini
CanadaThe location was perfect The property was clean and our suite was appropriate for us 5
Stayed in November 2023
Reviewed: November 10, 2023
Jade
AustraliaNothing
Great location, really cute touches like a personalised greeting on the bed, breakfast delivered to your door in the morning.
Stayed in November 2023
Reviewed: November 1, 2023
Roberta
United States of AmericaNothing
Everything
Stayed in October 2023
Reviewed: October 23, 2023
Josee
CanadaBreakfast was continental as expected but there could have been more seeing that we were 4 in the room. There could have been more than croissants and bread, perhaps a fruit or 2 or yogurt….
It’s location, staff very helpful, rooms well equipped, and clean. Beds were comfortable. Easy to park, at low cost.
Stayed in October 2023
Reviewed: October 19, 2023
Michael
United States of AmericaNot a thing….
Staff excellent…..service impeccable…breakfast great. Good location, right off the harbour, walk to old town best via funicular or a short climb up to the lower city. Plenty of options for food/drink….great little bar right next door, with pub grub and outdoor viewing of all that walks by.
Stayed in October 2023
Reviewed: October 18, 2023
Ken
CanadaLocation was great
Stayed in September 2023
Reviewed: October 11, 2023
Alan
CanadaNothing. Everything was fine
Very good. Delivered to room.
Stayed in October 2023
Reviewed: October 10, 2023
Charles
United States of AmericaNone
Excellent location
Stayed in September 2023
Reviewed: September 19, 2023
Brian
United KingdomThe price was a bit steep.
I chose this hotel for the location near the railway station, as this is how I arrived. I caught a flight home, taxi arrived 5 minutes after booking. It was ideal for the old town, which is superb.
Stayed in September 2023
Reviewed: September 11, 2023
Tom
United KingdomNothing
First class service from check-in to check-out. Personal, friendly, great attention to detail. Excellent location.
Stayed in September 2023
Reviewed: September 1, 2023
Douglas
United States of AmericaEvery staff member was beyond helpful and friendly. A wonderful boutique hotel.
Stayed in August 2023
Reviewed: August 26, 2023
Dominic
ChinaBed is so comfortable Bathroom/Shower have warm floor and very nice Staff are very great Great Position
Stayed in August 2023
Reviewed: August 8, 2023
Andre
United States of AmericaThe parking for arriving guests is non-existent! Dropping off bags when checking in and loading up when leaving was so difficult we have to reconsider staying here in the future. The lighting in the rooms is horrible. The lamps have three-way sockets but only one-level CFL lamps. 3-way bulbs would be helpful.
The hotel is well maintained. Bathrooms have been updated and are very nice! We interacted with staff on each shift. They were all very friendly and helpful.
Stayed in July 2023
Reviewed: July 28, 2023
Mo
AustraliaBreakfast was continental, left outside of the room and limited, we weren't aware of it at the time of booking, otherwise we would have booked the room only. The bathroom was small for the room, toiletries were not replenished and had to ask for a bath gel. No supply of drinking water, being asked to leave tips in the room with a credit card.
Quiet good-sized room with nice decor and very comfortable bed, Location is very convenient if travelling by train as it is 5 minutes-walk to the train station, The restaurant at the hotel, the Legend was excellent.
Stayed in July 2023
Reviewed: July 10, 2023
Linda
United States of AmericaThe bathroom shower needed a repair because it got very screechy after the water ran for a short amount of time. It's an easy plumbing fix. The drawers under the beds needed to be dusted out.
I called ahead and ask that we get yogurt each morning in our breakfast. The breakfast was hanging outside our door every morning at 7am. Super nice.
Stayed in July 2023
Reviewed: July 9, 2023
Eleanor
United States of AmericaThe hills around town and construction was very bad. Too many detours.
Breakfast was on a hook every morning and perfect. A croissant with juice and a slice of cake or muffin. Yogurt and granola. The location was great except for the one big hill to walk.
Stayed in July 2023
Reviewed: July 2, 2023
Courtney
AustraliaBeautiful hotel, lovely large room with fantastic amenities. A nice simple breakfast of pastries and juice was included each morning. Reception staff were extremely helpful and kind. Great location to walk everywhere around the city. Would definitely recommend due to location, quality of room and staff.
Stayed in June 2023
Reviewed: June 16, 2023
Azhar
United Arab EmiratesNone
Breakfast and cleanliness.
Stayed in June 2023
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