4599 Chateau Boulevard, V0N 1B4 Whistler, Canada
#10 of 187 hotels in Whistler
Guests' ChoiceBased on 661 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
9.1
Staff
9.2
Value for money
7.9
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Areej
CanadaI attended a conference and opposite to the great food in the hotel, the food at the conference was not as good. I would appreciate if they offered water in the room that is not for purchase.
Magnifisent experience, The staff are not like any staff I ever seen, kind, sweet and always smiling. Super clean hotel and I loved that there is coffee in many places in the lobby and in the swimming pool.The coffee in the room was high quality. I ordered a soup in room dining and was amazing. You need high budget to enjoy this hotel, but it is worth it. the ski and hikes around are what the cherry on the cake.
Stayed in April 2024
Reviewed: April 5, 2024
David
United States of AmericaThe club level rooms (suites) have access to the club lounge and concierge. The club has an incredible breakfast buffet, and a few other meals and buffets throughout the day. The food was excellent and well worth it.
Stayed in April 2024
Reviewed: April 4, 2024
Berka
ItalyExpensive price
Very nice service and reception staff. Is the best concierge and luggage service. Thank you very much!
Stayed in January 2024
Reviewed: March 31, 2024
Kang
Canadanothing . we are very sarisfied with this hotel.
Very kind
Stayed in March 2024
Reviewed: March 30, 2024
Mirela
United States of AmericaExcellent location and all the amenities are high standard
Stayed in March 2024
Reviewed: March 29, 2024
Sara
United States of AmericaCan't think of anything.
Staff were exceedingly lovely and receptive to any request. The amenities and on-site food and drink options are top notch. Location in the Upper Village is great for those who don't need to be in the heart of the action in Whistler Village; love being able to walk right out of the hotel and up the mountain.
Stayed in March 2024
Reviewed: March 21, 2024
Robert
United KingdomPlug in basin in room had to be held closed until basin was at least half full otherwise it opened and all the water drained out.
Helpfulness of staff in all areas, breakfasts, Mallard Lounge.
Stayed in March 2024
Reviewed: March 17, 2024
Annie
CanadaEverything! Location by the gondola, beautiful but not pretentious, great bar and perfect coffee shop, amazing!
Stayed in March 2024
Reviewed: February 17, 2024
Joos
SwitzerlandGot an upgrade to Fairmont Gold, which was just fantastic. Thank you so much.
Stayed in February 2024
Reviewed: January 29, 2024
Massoudifar
CanadaNothing
Everything
Stayed in January 2024
Reviewed: January 28, 2024
James
Canadaheating system in room--fan was very loud. Turned it off.
Social part of Gold
Stayed in January 2024
Reviewed: January 28, 2024
Edward
AustraliaCould not fault the hotel. Sensational in every sense.
Stayed in January 2024
Reviewed: January 22, 2024
Angela
CanadaFairmont Chateau has made the things that make skiing hard, easy: valet parking, help with gear and ski valet are key, and they really have it optimized. Also, keys and checkin packages were ready for us at the valet, no checkin desk required, we loved that!
Stayed in January 2024
Reviewed: January 14, 2024
Carmen
RomaniaIt is extremely expensive for what they offer and they add an extra charge for everything.
The location is great for visiting and for ski. It is a fancy hotel, fairly good design, good people staying there and great staff
Stayed in December 2023
Reviewed: January 12, 2024
Steve
United KingdomNot obvious where to take breakfast !
A very festive stay. Hotel full of welcomes from get go, treats on the door handle every night was a nice touch too.
Stayed in January 2024
Reviewed: January 7, 2024
Harinsoot
Thailandtoo expensive price in new year
good service and cleanness
Stayed in January 2024
Reviewed: January 4, 2024
Rolando
United States of AmericaSee above
Great, could be a little more spacious
Stayed in December 2023
Reviewed: December 22, 2023
Nawel
United States of AmericaThe room housekeeping was not the best, they didn’t refill our soap, vanity kits, and there were missing things such body moisterizer. At our departure, the valet dropped our jackets on the floor and placed them in the car without telling us. My husband’s light color wool jacket is ruined. When we asked them, they confirmed and apologized
The facility is stunning, well equipped for all members to have fun and relax. Our favorite food were room service and the buffet breakfast Staff were very kind and friendly
Stayed in December 2023
Reviewed: December 20, 2023
Georg
Germanyn.a.
Everything allright
Stayed in December 2023
Reviewed: December 17, 2023
Jennifer
CanadaNothing
Restaurants, facilities rooms and service exceptional
Stayed in November 2023
Reviewed: December 17, 2023
Michelle
United States of AmericaThe tub shower combination is made strictly for those who take showers and not for those who take baths. If you are sitting in the bathtub, you cannot reach the shower gel, shampoo or conditioner. You cannot adjust the water temperature either.
Breakfast buffet was outstanding. Staff super helpful. Room was clean and plenty of towels in bathroom daily. Ski valet was an extra surprise at the end of the day.
Stayed in December 2023
Reviewed: December 16, 2023
Rafal
CanadaThere was no cold plunges in the spa. At least a bucket with a rope beside the barrel saunas would of been key. No marshmallows at fire pit lol
The attention to detail on making sure all is going well.
Stayed in December 2023
Reviewed: December 13, 2023
Alison
CanadaWe stayed in the main tower in the joint suite 1140/41 - I loved the Christmas tree in the room, we had views from both sides and the bed was very comfortable. I loved the breakfast on the 8th floor.
Stayed in December 2023
Reviewed: December 12, 2023
Martina
United States of AmericaIt’s on the pricier side but with good reason.
Beautiful hotel, great staff, nice sauna and pool area, loved how close it is to ski at Blackcomb.
Stayed in December 2023
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