Reviews of Hotel Bonaventure Montreal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
900 de La Gauchetiere West, H5A 1E4 Montreal, Canada
#52 of 135 hotels in Montreal
Guests' ChoiceReview Score
Based on 2749 hotel reviews
8.2Score breakdown
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Cleanliness
8.7
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Comfort
8.7
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Location
9.1
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Facilities
8.4
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Staff
8.7
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Value for money
7.7
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Free WiFi
8.3
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Reviewed: May 7, 2024
Nancy
Canada3 Reviews8.0“Beautiful design, but too many negatives”- • Leisure trip
- • Solo traveler
- • Superior King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Front desk staff were cold and bordering on rude (one shining star helped me at checkout -she was great). No ramps to get to my room. Nine steps with a 50lb suitcase after 17 hrs of travel was too much (front desk staff assisted when I complained). Hot water took 3.5 minutes to come in. Signage in lobby (elevators) was terribly insufficient and confusing. No porter on street level. No visible security at street level.
Beautiful duck ponds inside the hotel. Breakfast in Exec lounge was good. The staff person there was great. Cleaning staff were very nice.
Stayed in May 2024
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Reviewed: May 6, 2024
Roy
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Room with Two Double Beds
- • Stayed 3 nights
Food was only okay.
The architecture was cool and weird.
Stayed in April 2024
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Reviewed: May 2, 2024
David
United Kingdom28 Reviews3 helpful votes7.0“Good location and the pool if you can use it is great”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Lack of basic amenities in room; no bottled water, no biscuits and no instructions to use coffee machine.
Location
Stayed in May 2024
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Reviewed: April 29, 2024
Vladimir
Canada105 Reviews9 helpful votes8.0“Good hotel in downtown, but do not hold your breath for the warm swimming pool!”- • Leisure trip
- • Family with young children
- • Superior Room with Two Double Beds
- • Stayed 2 nights
We came with the idea to enjoy the warm outdoor pool and the sauna / hot tub. But the hot tub was open on the first night only and then closed for two days. Sauna wasn't hot enough, since the people (mostly - kids) get in and out all the time and cool it down. The pool was fairly crowded most of the time, and all chairs around the pool were taken. They should run a system somehow that people cannot hold the chairs when they are physically not in the pool area - which seemed to be the case on most occasions. And do not forget your flip flops!
Generally - everything was good. Big room, clean, quiet, two big comfortable beds. All furnishing is of good quality, and everything worked. Efficient and quiet air conditioner. No bath tab, but a nice spacious shower cubicle.
Stayed in April 2024
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Reviewed: April 26, 2024
Carol
Canada1 review9.0“very pleasant. especially loved watching the ducks”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
everything
Stayed in April 2024
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Reviewed: April 18, 2024
Sam
United Kingdom18 Reviews2 helpful votes9.0“Very nice hotel but a bit tired in places.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
A wider selection of breakfast in the executive lounge could have been made available. The room was nice but a bit tired.
The pool was amazing. The room was very nice and large
Stayed in April 2024
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Reviewed: April 16, 2024
Carl
Canada1 review7.0“Good hotel but some room for improvement.”- • Leisure trip
- • Family with young children
- • Superior Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
I think housekeeping needs improvement. When we checked in to our room there were no robes for the pool, no shampoo and the safe did not work and needed resetting. We also noticed little black bugs on the floor of the bathroom. Also we got back to our room at 430 and it still hadn't been cleaned so we skipped the cleaning when housekeeping showed up at 450.
The breakfast was fine though it was a bit strange being escorted to a location different than the main, breakfast area (ie where breakfast is not included). The pool was lots of fine. Also the rooms were quite spacious.
Stayed in April 2024
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Reviewed: April 15, 2024
Sandy
United States of America10 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Room with Two Queen Beds
- • Stayed 4 nights
Wonderful, clean hotel within walking distance of many interesting sights and restaurants. Enjoyed the heated outdoor pool and amenities and was impressed with the delicious dining options at le Kube restaurant, as well as the ample breakfast offerings at Le Bisco restaurant. The hotel staff were all very pleasant, professional and attentive.
Stayed in April 2024
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Reviewed: April 13, 2024
William
Canada1 review9.0Wonderful- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Good location. Walking distance to old Montreal Chinatown and the port area.
Stayed in April 2024
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Reviewed: April 13, 2024
Mel
Germany3 Reviews3 helpful votes9.0“I would go again!”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
Excellent downtown location for easy walking to main sites of interest to us. The heated outdoor pool was even better than we remembered from 25 yrs ago.
Stayed in March 2024
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Reviewed: April 12, 2024
Michael
Canada14 Reviews9.0“Nice hotel and nice rooms”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Access to and from hotel
Room, pool, hot tub , sauna and the bar restaurant
Stayed in April 2024
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Reviewed: April 8, 2024
Bassutti
Canada1 review8.0Very Good- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
The view was terrible and not pleasant. It felt like we were in jail or a dungeon looking at a wall. Next time, if there is a next time... will request a brighter different view. I'm sure they have them, but that definitely left an impression on us.
The room was clean and a decent size. The bed was very comfortable . The fridge was useful and a nice size tv. The outdoor heated pool and hot tub were definitely a game changer.+++++ Location across from Via station and 2 blocks from Bell Center where the best hockey team plays were the reason we chose this hotel, although my wife says it was the pool !
Stayed in April 2024
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Reviewed: April 7, 2024
Carol
Canada11 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Food in bar is not the best and very expensive. Front desk staff not very friendly
Location. Pool.
Stayed in March 2024
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Reviewed: April 6, 2024
Carine
Canada39 Reviews8 helpful votes9.0“Perfect hotel when travelling by train”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
Excellent location, especially if your are travelling by train! Very central for most Montreal's attractions.
Stayed in March 2024
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Reviewed: April 5, 2024
Mario
Canada5 Reviews4 helpful votes9.0“Best location”- • Leisure trip
- • Solo traveler
- • Superior King Room with Sofa Bed
- • Stayed 1 night
The bed was to much soft, I didn't sleep well. I prefer a firm matress.
That we can use the pool in winter. The room was amazing. Loved the shower and the space for reading close to the window.
Stayed in March 2024
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Reviewed: April 4, 2024
Dwomoh-wiredu
Canada1 review7.0Good- • Leisure trip
- • Couple
- • Superior King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Pool wasn’t hot enough.
Quick check in, clean rooms.
Stayed in March 2024
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Reviewed: April 3, 2024
Douglas
United States of America3 Reviews9.0“Great time, great space, lovely”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom door…open concept not my thing. Also was a Chevy volt parked in charge station overnight not plugged in…no idea how to deal with that!
Redesigned room, lighting
Stayed in March 2024
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Reviewed: April 2, 2024
Jennifer
Canada8 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 2 nights
We have had three stays at Bonaventure. Once my husband and son, once myself and our son and once the three of us. Bonaventure is soooo family friendly. Most recently, bouncy castles and a hot chocolate bar to enjoy. My 5 year old feels soooo important, special and on cloud nine. He doesn't need to leave the hotel because he's got so much to do right there! This isn't always but we have travelled over christmas and march break so the bouncy castle was for the kids for sure!
Stayed in March 2024
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Reviewed: April 1, 2024
Nao
Singapore3 Reviews9.0“pool and sauna were good”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
toilet door was hard to close
location
Stayed in March 2024
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Reviewed: March 29, 2024
Betty
Canada2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Superior Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Strong smell of cigarette smoke
Breakfast was not included
Stayed in March 2024
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Reviewed: March 29, 2024
Richard
United States of America1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Location
Stayed in March 2024
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Reviewed: March 26, 2024
Nicole
United States of America12 Reviews9.0“Overall great stay, we cannot wait to go back”- • Leisure trip
- • Family with young children
- • Superior Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Hot tub could be hotter
Location location location
Stayed in February 2024
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Reviewed: March 25, 2024
Gysbertha
United States of America7 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Location. Excellent restaurants. Friendly staff, clean and comfortable room.
Stayed in March 2024
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Reviewed: March 21, 2024
Yomyong
Canada14 Reviews8.0“Great location and nice pool, but feels a bit corporate rather than personal.”- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 1 night
Staff friendliness could be improved; no rudeness or anything, but one would expect that a hotel of this rating would have staff on site that are more personable and warm.
Great view from my room. Lighting was very easily customizable. Outdoor heated pool lives up to the hype. Dry sauna was not working at the time I visited.
Stayed in February 2024
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