81 rue Ste-Anne, G1R 3X4 Quebec City, Canada
#23 of 103 hotels in Quebec City
Guests' ChoiceBased on 476 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.3
Staff
9.2
Value for money
8.4
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Pam
CanadaSo close to everything!
Felt like we were in Europe! Super cute! Kind staff!
Stayed in April 2024
Reviewed: April 24, 2024
Ciara
United States of AmericaThe bed was not comfortable at all.
Great location!
Stayed in April 2024
Reviewed: April 22, 2024
Audrey
CanadaThe one thing we had hoped for was better pillows we had been in the hotel before and first time the room was much more comfortable however it’s a beautiful hotel highly recommend
The location is great at the heart of beautiful Old Quebec walking distance to all shops boutique cafes and bars and historical sites
Stayed in April 2024
Reviewed: April 17, 2024
Angel
United States of AmericaEverything
Very good location and clean. Amazing decoration
Stayed in April 2024
Reviewed: April 14, 2024
Mary
AustraliaThis place is actually historic upon some reading online. Would be great for them to consider some historical information or narrative upon checkin or something along the lines - might help with the attractiveness of the property!
The room was quite cramped but not a big issue, esp for its price. I like that my room has a window with a view of Old Quebec. Instructions for late checkin were pretty straightforward. The bathroom was separate from the room and two rooms or so away but again, not a big issue. The bathroom has all I need and was well cleaned and supplied. The aesthetic of the room was really cool. The location was fantastic! Close to places of interest. Highly recommend this place!
Stayed in April 2024
Reviewed: April 12, 2024
Suzan
United States of AmericaEverything was great
Wonderful staff , very helpful
Stayed in April 2024
Reviewed: March 22, 2024
Paloma
United States of AmericaMust say the most difficult part was going up the stairs with luggage but once we opened those room doors it was all worth it! Beautiful!
The location, the decor, the room was WOW (fireplace), windows with a beautiful view, the art around the room was lovely.
Stayed in March 2024
Reviewed: March 19, 2024
Leticia
CanadaOverall, our experience was positive with nothing significant to complain about. The only minor issue was our room's proximity to the main entry, resulting in some noise from people coming and going. However, it wasn't as bothersome as we initially anticipated when we received the room key.
We were pleased to have the option for an early check-in, which was convenient. The room was clean, and we appreciated the availability of extra pillows. Despite our short stay of just one night, we would recommend this hotel to friends and family
Stayed in March 2024
Reviewed: March 4, 2024
Cecilia
CanadaJust minor little things: hard pillows, we were on the first floor right by the door and it eas pretty noisy
Location is great, central and steps awsy from parking place
Stayed in March 2024
Reviewed: March 4, 2024
Nabil
CanadaMissing parking
A parking is required
Stayed in March 2024
Reviewed: March 2, 2024
Loudia
CanadaNo coffee or tea in the room.
Location, warm, decor
Stayed in February 2024
Reviewed: February 25, 2024
Gretchen
United States of AmericaThe bed was uncomfortable. It was an outdated mattress that was very stiff (I love firm mattresses but this was beyond firm).The pillows were extremely flat. It made for a long uncomfortable night.
The hotel was lovely! It was in the perfect location for a quick overnight stay and the staff were helpful and friendly! We enjoyed the history of the hotel and the convenience of wine glasses and a fridge.
Stayed in February 2024
Reviewed: February 8, 2024
Augusto
United States of AmericaIt was difficult for my wife with her arthritis - but we did read a bit of warning in advance. A lot of stairs.
Location
Stayed in February 2024
Reviewed: December 30, 2023
Megan
United States of AmericaOnly downside is steep stairs, so may be hard with bigger luggage.
Can’t beat this location, especially in the winter as the Christmas Market is across the street.
Stayed in December 2023
Reviewed: December 28, 2023
Derya
CanadaWe loved the hotel. There was nothing bothering us.
My family and I loved the interior design of the rooms. The location was great; you can walk to anywhere. We were there before Christmas and the Christmas Market was just across the hotel. The place was quiet and the parking garage was nearby.
Stayed in December 2023
Reviewed: December 19, 2023
Iris
CanadaOur room is in kind of lower ground (not basement). The shower drains very slowly.
Great location. You can walk to almost everywhere. Bed was comfortable. Parking lot is just 100 meters away ($17.50/day).
Stayed in December 2023
Reviewed: December 12, 2023
Judy
United States of AmericaEverything! It was clean, warm and cozy, with a perfect location
Stayed in December 2023
Reviewed: December 2, 2023
Wuycik
CanadaSteep outer front steps
Perfect location to see Old Quebec City, and attend the German Christmas Market
Stayed in December 2023
Reviewed: December 2, 2023
Sheila
CanadaBoth chairs were not comfortable.
Location. Ambience, clean, lots of hot water, “real” cup and spoon for very good coffee, excellent value for price
Stayed in December 2023
Reviewed: November 17, 2023
Yunmee
FranceNothing
Friendly staffs and clean room.
Stayed in November 2023
Reviewed: November 15, 2023
Sherry
United States of AmericaThe stairs
Location
Stayed in October 2023
Reviewed: November 13, 2023
Geraldine
United States of AmericaWe loved the location of Hotel Marie-Rollet. it was tidy, clean and a perfect value for the money.
Stayed in November 2023
Reviewed: November 8, 2023
Aurore
CanadaWe could hear a bit of noise in the morning as we were staying near reception, but overall it was still pretty quiet.
Nice hotel, beautiful room, decoration is unusual which makes your stay special, particularly when staying in the Old Québec. The bed was confortable, as well as the entire room. I recommend!
Stayed in November 2023
Reviewed: November 8, 2023
Carolyn
United States of Americagreat location within walking distance to historic sites and restaurants
Stayed in November 2023
San Antonio, Spain
Benidorm, Spain
Doha, Qatar
Bescanó, Spain
Gladenbach, Germany
Polokwane, South Africa
Chartres, France
Vlorë, Albania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content