Using plastic cutlery for breakfast, great coffee.

Friendly

Stayed in May 2024

The room was disappointing with part of the curtains was off the rail and thereby not closed well. Also the Air conditioner was just blowing hot or cold air and not cooling. Someone was sent to check it and he said it will only cool if the outside temperature is warmer which l found strange. I was at a hotel in New Jersey last March,2023 and l was able to use the air conditioner when l wanted to.

The entire staff at the reception were helpful with information

Stayed in April 2024

I requested a late check out via Bookings messenger as well as by phone because I was working evenings. When I arrived, I confirmed the late checkout for 12:30. The phone woke me early, and it was management asking if I was staying later and minutes after that cleaning staff began knocking on my door. All and all, not the greatest experience with little help from the front desk. Looks like the left hand is not talking to the right.

Stayed in April 2024

Everything was fine

The personnel was fantastic friendly. The price is a little high, but can’t complain, because of the price of everything today, all because of government and greediness

Stayed in April 2024

Lady ran over our cord, but the hotel replaced it. Also didn't clean our room when we were there.

Hotel was nice and clean

Stayed in April 2024

Nothing

Convenient

Stayed in April 2024

My wife forgot her watch in the room up to now I call several times but no body has call me back about it

Not happy about the stuff

Stayed in April 2024

Not to be mistaken for unsafe, but the location is quite industrial and frankly the people out in the area are shocking. I wasn't expecting Brampton to be downtown, but I still found it borderline unsettling visiting the local Walmart. Complimentary breakfast is practically nothing. If you want to eat, regular breakfast is $8. Upon check-in, I noticed they did not honour the price of my reservation on Booking.com. They charged me $12 extra which isn't much. Still though, I looked for any additional tourist tax or anything in the recepit, but no, they just ignored the rate I was given on Booking.com. As it was late in the night and $12 is not even a sandwich where I live, I decided to let this go.

We decided to stay in Brampton to save money as we were landing past midnight anyway and renting a car. In that regard, this hotel delivered. The room was more than adequate and clean.

Stayed in April 2024

The all included breakfast wasn’t was I was anticipating . Let’s call it an ultra light breakfast .

Very nice hotel , comfortable and not too far from Pearson international airport .

Stayed in April 2024

Jet tub button didn’t work to move the water

Jet tub

Stayed in April 2024

The toilet kept shifting, not sure if it was loose or broken and toilet paper totally in a behind position is hard to reach when sitting...breakfast included advertising should mention that an upgrade of $8 is required if you want something warm like eggs or pancakes...we showed up with no money thinking it was all included.

All that was mentioned in the survey and being that my car was stolen at a different Brampton hotel, it was nice to be able to see my car out the window here!

Stayed in April 2024

Nothing

Good

Stayed in April 2024

Breakfast was included in the price. the room was clean and spacious and the bed was well made with lots of pillows. Overall I enjoyed my stay even though it was just for one night.

Stayed in April 2024

No diabetic friendly choices for breakfast, pillows were hard tgere needs to be one softer one on the bed.

Good location great staff clean quiet free parking free breakfast, we didnt try the restaraunt for supper but we will next time

Stayed in March 2024

Room was full n great shape

Stayed in March 2024

Being charged an extra $150 dollars for a deposit that was never mentioned when booking. I booked it as it was one of the more affordable hotels near ish the airport. I then get there and had to fork out an extra $150. I dont know what my 10 hour stay would warrant that kind of "deposit" even though I had already paid for my room days before. I didnt have it so had to put it on my credit card and then received charges for that as well as I'm not from Canada.

Clean room, big bed, fast internet.

Stayed in February 2024

The only thing we didn't like and would make the same comment about most hotels is the carpeting..we are not fans of carpeting in any hotel room.

Good value for the money. Bonus was having a small restaurant on site. We were tired and leaving early the next morning so didn't feel like going out as we had an early flight the next morning.

Stayed in February 2024

All good except receptionist did not go a step a way to help out!!!. Little tiring after a long trip and stayed there from cold snap because out flight was delayed 2 days . In total, just what people care are money. There is not compassion even from receptionist. Everithing for money.!!! Not good

Stayed in January 2024

They didn't clean up the front area

Hotel room

Stayed in February 2024

there should be netflix app in TV so that one can enjoy their stay with their own netflix ID.

Stayed in February 2024

There was a draft from the window making the room very cold and when we turned on the heater it was insanely loud.

The room was clean and comfortable. Plenty of pillows provided which was nice.

Stayed in January 2024

That the deposit hold took many days to be returned to my card

Big rooms lots of parking and great restaurant attached

Stayed in January 2024

Breakfast is very poor. Is it possible to abdate for $8.😳

They have a very good dinner for good price🙂

Stayed in January 2024

check in went well. room was spacious and clean

Stayed in November 2023