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Reviews of L'Oasis de l'Île This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

25 chemin des Iles Yale, J7P 5M6 Saint-Eustache, Canada

#2 of 3 hotels in Saint-Eustache

Guests' Choice

Review Score

Based on 157 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    7.6

  • Staff

    7.9

  • Value for money

    7.5

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 1 night

    None. The access might be difficult during the winter as the bridge accommodates access to 1 vehicle.

    It has a unique location, on a small island. Quite. breakfast is nice and served to your room.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    9.0
    Relaxing getaway with amazing spa!
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 2 nights

    Compared to my previous place , some parts of spa were closed due to reconstruction, there is still a lot to do and enjoy, and it does not take away from the atmosphere, hopefully all for good changes coming up.

    This was my second stay. I loved the location , the separate island, the level of privacy and isolation and of course the spa that comes with very relaxed atmosphere. If you are looking for getaway or small retreat this is a perfect place.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    6.0
    Pleasant
    • Couple
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room the spa

    The hotel

    Stayed in March 2024

  • Reviewed: October 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We asked for the eggs to be sunny side up. The staff were frustrated did not know how to do it and delayed the breakfast

    Location, clean room

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was really cold in the room when we got there. AC was running even though it was cold outside. Temperature in the room was 16 degrees! No salt & pepper for breakfast

    Breakfast in the room

    Stayed in September 2023

  • Reviewed: September 28, 2023

    7.0
    Great location for a getaway. Breakfast was delicious! Fees applicable for spa access.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was peaceful. Great staff!

    Stayed in September 2023

  • Reviewed: September 5, 2023

    7.0
    Expensive
    • Leisure trip
    • Couple
    • Superior Room with Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    In addition to breakfast, I wanted the pool. So inside the filter was morning cadence and swimming pool. When he finished, the pool had left and entered as part of the SPA on site. 35 CAD per person + Tx. Gave almost 90 CAD more!! This is nonsense. 90 CAD to be able to be in the pool. the value would already be almost 400 CAD. 400 CAD for me to stay inside the room? This needs to be revised urgently!!

    Yes. Good king size bed

    Stayed in September 2023

  • Reviewed: August 14, 2023

    8.0
    An expensive adventure
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We had to pay $35 per day, each, for use of the spa, sauna, pools. Until May, it had been included. The room cost on the weekend doubled, because Formula 1 racing was in town. We were there for my companion to have hip surgery, but were still charged double. Our bill for 5 nites was around $2k. Too much, in my opinion. Our first room in the basement level, had a black ant problem. Our 2nd room, on the 2nd floor was lovely, gas fireplace, great ambience. The Oasis is on a private island, but very convenient to the highways. Beautiful grounds, though in need of more attention.

    The breakfast was excellent! The beds were very comfortable, with quality linens. Large, fluffy white, monogrammed towels, nice touch. Several Desk staff had a poor command of English.

    Stayed in June 2023

  • Reviewed: August 11, 2023

    8.0
    Interesting location on an island. Good restaurant nearby.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The exterior of the building was tired. It may have been in the midst of a refreshment, needed paint.

    Great Bed, clean room

    Stayed in August 2023

  • Reviewed: August 10, 2023

    8.0
    Lovely location, and hotel. The spa did look nice but the resort fee was too steep.
    • Leisure trip
    • Couple
    • Comfort Queen Room with Fireplace
    • Stayed 1 night

    We did not know til we arrived that we could not use the pool without paying the resort fee (somewhere around $40). So we don't know how good it or the spa would have been. Breakfast service doesn't start until 8:15 and nothing is provided beforehand, even coffee. There was a Keurig in our room but we couldn't get it to work and there was no milk. and that morning, the start of breakfast was delayed. Staff did get us coffee while we waited for breakfast.. There were no gluten free bread options, though my husband was able to do ok because of the eggs, sausage and fruit options. (We had pre-advised of the gluten issue but we did reserve the same day, so perhaps it was too late to purchase extra materials..) My husband, though, could have nothing he could eat in the evening, except salad. The access for the hotel might be scary for some people. The bridge to the island is narrow, with about 3 foot walls.

    Room was very comfortable with the only issue my preference for a slightly firmer mattress. It was also well appointed, with water provided, a bathmat for the shower, for example. Breakfast was good, with both sweet and savory options.. The hotel also had food available in the evening, at reasonable prices. I did take advantage of this and the food was good and well presented. The island location is very pretty.The location may not be for everyone, but we liked it, since it is not hard to reach from Highway 13 and works for us since it is on the west side of Montreal and suits us for a return to our home base in Ottawa.

    Stayed in August 2023

  • Reviewed: July 21, 2023

    8.0
    Unique spa setting.
    • Leisure trip
    • Couple
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was brought to our room but the toast was not buttered, we were missing the sausages that we ordered, and the tea came without milk or sugar.

    The uniqueness of the property and the location on a private island. More like a spa than a hotel.

    Stayed in July 2023

  • Reviewed: May 23, 2023

    8.0
    A good stay.
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 1 night

    The only negative about the property is the room in the lower/basement floor. The sill of the windows is high and seems like you are staying in a basement. Even with this, the rooms are nice.

    The location of the property is awesome. Breakfast is good. A place to spend atleast 2-3 nights and cut-off yourself from the rest of the world.

    Stayed in May 2023

  • Reviewed: May 19, 2023

    8.0
    Good value property
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Can hear traffic noise at different times of day, so it's not as peaceful as you'd imagine. I found dark hair on the sheets and in the bathtub - the worst, biggest pet peeve. This happens often, but this time was worse because it actually snuck under my night clothes. And it's a far drive from Montreal on crappy roads.

    Nice rooms and building. Accommodating staff. Property is nice and the spa is pretty decent, even if it had to be paid for separately. Breakfast is very nice and actually delivered to room.

    Stayed in May 2023

  • Reviewed: May 18, 2023

    8.0
    Good place. Clean.
    • Leisure trip
    • Couple
    • Comfort Queen Room with Fireplace
    • Stayed 3 nights

    Extra change for spa. Room was noisy with window open since it was next to the pool. But closing window worked. There was no gym. Grounds could be made nicer, but they were ok. Deposit not yet returned at time of review.

    Spa was nice (spouse went). Room was good and comfortable. Daily breakfast was simple but good. Place was quiet.

    Stayed in May 2023

  • Reviewed: May 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent value. The spa is a great touch. Would have liked it to be open later though. Check in is at 4, spa closes at 8.

    Stayed in May 2023

  • Reviewed: April 22, 2023

    8.0
    A good location and very beautiful place, absolutely comfortable, but breakfast could be earlier
    • Business trip
    • Solo traveler
    • Comfort Queen Room with Fireplace
    • Stayed 3 nights

    The breakfast started at 8:30. For a business trip this is too late.

    The location is very beautiful, the room is very comfortable and absolutely clean, the room service was excellent, all staff members were very friendly

    Stayed in April 2023

  • Reviewed: March 19, 2023

    7.0
    Exceptional Spa, outdated hotel
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    The rooms need some modernization, since they are quite outdated and the mattress was not comfy.

    Spa is exceptional in a very great location. Even in winter. Staff is very gentle

    Stayed in March 2023

  • Reviewed: March 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was great

    Stayed in March 2023

  • Reviewed: November 20, 2022

    9.0
    Cery relaxing and quiet site for the time I stayed.
    • Business trip
    • Solo traveler
    • Economy Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    A bit disappointed that the restaurant and /or bistro not open more. For someone working early breakfast being brought at 8:30-9:30 did not align. The front desk did give me some food the night before.

    Very unique property very different from the cookie cutter hotels I normally stay for work. The spas and hot tubs were a welcome relief after work each day.

    Stayed in November 2022

  • Reviewed: November 15, 2022

    8.0
    Great location with a nice spa but short staffed and sparse room.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very sparsely furnished. we had a coffee machine but no pods to put in it. This became a problem- we wanted a cup of tea after 20:00 but the front desk was closed and all the staff gone. The smoke detector was missing. I mentioned this to both desk clerks and they seemed unconcerned. The room also had a very strong smell of cleaner (maybe the previous guest was a smoker, disconnected the smoke alarm then the cleaning crew had to cover the smell up). The smell did dissipate with the windows open while we went to dinner.

    Location was great

    Stayed in November 2022

  • Reviewed: September 5, 2022

    8.0
    Tranquil and peaceful - beautiful spa.
    • Leisure trip
    • Solo traveler
    • Comfort Quadruple Room
    • Stayed 1 night

    Oddly- the lighting in my room was not very good. There was an additional lamp in my room which I moved to the table (where I was writing) but it was still not great.

    The spa and gardens were lovely. Definitely a place to come for the day and relax or meditate. I stayed the night but could only check in at 4, so I didn't have as much time as I would have like. Another time I would have come earlier to enjoy the spa area. The on-site bistro is fine for a snack or lunch, but not really for dinner. One would have to leave the site to get to a place for a nice dinner. The buffet breakfast was ok (fresh warm croissants!) but everything was cold (hardboiled eggs) and the jam selection was mediocre. For the price I would have expected something a little more special.

    Stayed in September 2022

  • Reviewed: August 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 2 nights

    Just one Chinese man staff behavior was so rude with me , but the rest staff was so lovely.

    the room was really clean, spa and poll was also good especially eraly in the morning

    Stayed in July 2022

  • Reviewed: August 4, 2022

    7.0
    The place is more than what we expected
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    More food selection esp breakfast

    Our kind of serene place to stay away from home

    Stayed in July 2022

  • Reviewed: August 4, 2022

    8.0
    Friendly staff, clean room and decent breakfast.
    • Leisure trip
    • Family with young children
    • Comfort Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The unkept area at the lake. This area I think ruined the whole oasis feel but the lake looked polluted anyway.

    Love the location

    Stayed in July 2022

Showing 1 - 25

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