402 Queen Street, Ottawa, Ontario, K1R5A7 Ottawa, Canada
#43 of 55 hotels in Ottawa
Guests' ChoiceBased on 495 hotel reviews
7.8Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.0
Staff
8.6
Value for money
7.7
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 2, 2024
Andy
CanadaWe love the location and how clean the hotel is. The rooms are very clean.
Stayed in March 2024
Reviewed: April 1, 2024
Myrna
CanadaThe parking space its to small
Very closed to the places that we went..
Stayed in March 2024
Reviewed: April 1, 2024
Myrna
CanadaIts just the parking very small
Close to the attractions that we visited
Stayed in March 2024
Reviewed: January 2, 2024
Ramy
CanadaParking spot was small and hard to maneuver. No smart tv. Food at restaurants was not very good and expensive.
Comfortable and clean.
Stayed in January 2024
Reviewed: December 13, 2023
Mehrdad
ItalyThe parking is very inconvenient and small and is not free. I believe the parking for this hotel should be free.
I liked the location which is very convenient in downtown. Rooms are clean and comfortable.
Stayed in December 2023
Reviewed: November 19, 2023
Merlita
CanadaLove it! Clean, affordable and walking distance to everything. I will definitely come back again.
Stayed in November 2023
Reviewed: October 13, 2023
F
Brazil. Comfy beds . Great location downtown . Microwave oven and fridge in the room
Stayed in October 2023
Reviewed: October 10, 2023
Razgar
CanadaThe underground parking
Location and service
Stayed in July 2023
Reviewed: October 7, 2023
Marian
CanadaIn ability to control the air conditioning fan. It was either on full or off. No option to lower fan speed/ volume.
Proximity to all things
Stayed in October 2023
Reviewed: October 6, 2023
Graham
United KingdomPoor breakfast not much left by 9.00 Small bedroom
Good location
Stayed in October 2023
Reviewed: October 3, 2023
Timothy
United KingdomRooms could do with a kettle
Great location
Stayed in September 2023
Reviewed: September 11, 2023
Cheramy
CanadaNo water or tootbrush that should be free when people stayat the hotels.
The location was great, it is nearby restaurants
Stayed in September 2023
Reviewed: September 9, 2023
Raymond
United States of AmericaCleanliness location and newness of decor
The only criticism would be the fact that the bar and restaurant close so early
Stayed in September 2023
Reviewed: September 1, 2023
Williamnova
Colombiait didn't have a good option for breakfast.
Very nice hotel. No problems. All we see was in a good shape. Nice view of Ottawa. Parking at the hotel.
Stayed in August 2023
Reviewed: August 21, 2023
Ashley
CanadaReally comfortable rooms
It was very nice and new. Only downside, the elevators broke and we were on the 9th floor, but by morning, they were fixed.
Stayed in August 2023
Reviewed: August 13, 2023
Liming
CanadaIt is better to update bed cover
Clean room, clean washroom, comfortable bed
Stayed in August 2023
Reviewed: August 10, 2023
Simon
United KingdomVery comfy bed and clean modern bathroom
Stayed in August 2023
Reviewed: August 2, 2023
Simon
United KingdomN/A
Close to centre, great view!
Stayed in July 2023
Reviewed: July 15, 2023
Jaime
United States of AmericaThe hotel has a secure parking garage.
Stayed in July 2023
Reviewed: July 14, 2023
Janice
CanadaI was very satisfied..no nothing major..
I liked the location as I was going to the Bluesfest and I could walk there and back..the room was on the small side but very clean and the bed was super comfortable…a suggestion would be to put some spoons and coffee creamer in the room for the coffee machine…I had only sugar and coffee pods..maybe some decaf pods as well. All in all it was quiet and comfy..the staff was also very friendly…I would use this hotel again.
Stayed in July 2023
Reviewed: May 28, 2023
Sekitoleko
ItalyThe Room looked a bit over crowded. The used to be alot of noise from outside due to either air heaters or cars or trucks. Provide kettles for making tea. The restaurant attendants need training especialy on how to make tea.
Stayed in May 2023
Reviewed: March 14, 2023
Rubaba
CanadaNo complains.
Our room was spacious and very clean. The beds were very comfortable and we got a very good room service. The staff were friendly and helpful. We came for an appointment at one of the embassies as well as for a school march break. The location of the hotel was in a walking distance from the embassy, very convenient. We walked to the Parliament building and several other touristic locations.
Stayed in March 2023
Reviewed: February 10, 2023
Anita
United States of Americaparking
location close to Winterlude and the parliament
Stayed in February 2023
Reviewed: December 14, 2022
Suzanne
CanadaVery cramped room
Location
Stayed in December 2022
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