Maintenance personnel took the freshly installed cable box during the final walk through and accused us of taking it so we to not pay the damage deposit back..... So be sure to take pictures coming and going because they will obviously pull anything on anyone to not pay back that damage deposit. Being told that every single guest we had was riff Raff..... Absolutely every individual family member or not.....all riff Raff.... Very discriminatory.... You better be upper class or upper middle class to stay there.... But if you are in either of those classes why would you stay there? The suites are very used and could use a carpet cleaning more often as well as the hallways.... You should have in suite vacuums so the carpet can be cleaned daily instead of only at checkout. The drapes all have dirty water marks on them, the doors don't close properly, the towel racks are not installed properly, it's a huge battle to actually lock the patio door, there is no intercom system (no way to acknowledge friends or family who may arrive at different times then you..... The list could go on and on.

Excellent Central location

Stayed in February 2024

We got it to a bumpy start, understandably, as the management had not yet gotten to meet my partner. Being in a position of trust over some one else's property the staff showed great dedication in keeping this property safe of ne'er-do-wells..... Even though in this case it was directed towards two people that do I nothing but good for the communities, for the people, and for the environment... And even though this incident was shocking and weird for the two of us, it was a reminder to both of us that her job is not an easy one. We had a discussion apologies were given and overall in the grand scheme of things I myself feel a whole lot safer knowing there's management of this caliber here keeping you, your family and your belongings safe. Now that staff and I have spoken I have come to appreciate the fact that they are very adamant about keeping a safe respectful environment in and around this building, which has put me at ease with my surroundings as well, as not a single accommodation in Duncan offers this....... Except here..... Thank you.

Very homie, and comfortable, clean, prompt service, even without an arrival time set in stone

Stayed in January 2024

The neighbor was on a treadmill or stepper every night other than that it was a fabulous stay

The king size bed was the most comfortable bed I have slept in for a long time. The kitchen was a bit dated but everything was clean and all equipment worked full selection of cooking utensils and fresh towels

Stayed in September 2023

Weekly rates were a little higher than we would like, but then again, everywhere is like that now, so I wouldn't single this place out.

Quiet, peaceful, central location. Contained everything one needed. Loved the 1970's - 1980's vibe of the decor. The staff were very friendly and helpful.

Stayed in May 2022

Bed was too soft; drapes did not block all light in bedrooms and drape handles were missing.

Kitchen was well-equipped; manager was super helpful; many nice paintings on the walls. Everything, including the laundry room was clean.

Stayed in May 2022

Some things need updating. I think to do some more timely renovations would improve the stay..i am sure other people have said the same thing.

You can walk everywhere.

Stayed in December 2021

poor quality tv, noisy plumbing

felt like home

Stayed in September 2021

Outwardly, everything was cleaned, but it is better not to look under the sofa and bed. Floor lamps also attracted attention. I am sure that this will be corrected.

Complete apartment with kitchen and two bedrooms. We love it when there is a stove and we can cook. The style is more like the old one. Everything you need is there. Quiet area. They took a $ 300 deposit from me, which were then returned to the card

Stayed in August 2021

It was a clean, quiet and comfortable place to stay in a cute residential neighbourhood. It is centrally located, everything in town was easy get to. So many local amenities were within walking distance, including parks. I would highly recommend the place to anyone. The staff were friendly without being annoying or intrusive. The furnishings are a little out dated but very comfortable and let's be honest, you're not there for the decor, you're there for the activities you've planned in the area.

Stayed in March 2024

No one was available to let us in, so we were unable to stay there.

Stayed in August 2023

Check in process: - don't like to be told to msg you only 24hrs prior to arrival to get check in info, instead of just being sent info further ahead than this (what if I was travelling without cellphone or in a no cell region at the time?!) - don't like it when no one even answers the check-in message - don't like it when no one's present to check me in on arrival - don't like it when there's a sign on the door to call a number, and having to have a cell with me because it's not the buzzer (not in service?), but that number is also out of service - don't like needing to have a cellphone with a local data plan to figure out what your number is from booking.com, only to find out that number is also wrong (at least the person on the other end at a different location was able to give me the correct number for this location) - don't like being "told now's a bad time to check-in, I'm at a ballgame" - don't like waiting around on our arranged backup time to check in, only to be stood up and told they were at another ball game - don't like having a family pass by my door/window at night - I'm guessing they were equally lost on how to get in / who to talk to and were hoping I might be it as they did their perimeter walk of the building like I did trying to figure it out. Room: - needs AC - no shampoo provided - most TV channels are not in service, and it's slow to switch channels so you lose half a show just trying to find one that's good - if you can't get the provider to block them better, and don't wanna pay for more channels, consider leaving a list of which ones are available so the hunt is at least a little faster.

Bed was comfy

Stayed in July 2023

I have not received my refund of my deposit and it is now 21 business days after my son and his teammate checked out on May 29th. I booked a one-bed apartment for 28 days and paid the charge plus the $300 deposit which I understand is refundable. I am VERY upset that it is now 21 BUSINESS DAYS past the checkout and I have not seen my refund. I have specifically instructed and reminded the boys not to leave their garbage so as to avoid any issues and they assured me they tidied up and even took a video to show. My son is a rower in the national team and often stays in Duncan for long periods to attend camp and train. These boys are amateur athletes who represent Canada and barely scape by. I, as a parent pay a lot out of pocket and so every bit counts. I booked an apartment at Rosedale last year too and they only refunded $150 out of the $300 and I simply chalked that up to the boys not cleaning up. But this time, I have not even seen my refund after 21 business days - so I am very upset and I am not sure what to think of Rosedale at this time. Very disappointed, definitely not a pleasant experience.

Mixed feelings about Rosedale although owner-manager may be decent people. The location is ideal and very close to Quamichan Lake where my son and the national team rowers are training. But it is now June 27 and I have not received a refund of the deposit they charged on my visa. I booked the place for my son and his crewmate who stayed for 28 days and checked out May 29th - 21 BUSINESS DAYS ago. I have sent Rosedale 3 messages about the deposit refund and dead silence from them. I am very upset. I have been using booking.com since 2018 and this is the first time I've had a bad experience like this.

Stayed in May 2023

The unit was comfortable.. it had a fully equipped kitchen. The neighborhood was quiet and was easy access to transit. Could easily walk to most things in Duncan. It is an older building but clean

Stayed in September 2022

The place needs total redo. the fans ceilings were dirty,there was mold around the tub. I will not be recommending it to no one. it will someone more than tha cleaning girl to clean it up.

The convenience to our visits

Stayed in July 2022

I have no complaints

This is an older ptoperty with older furnishings. It is spotlessly maintained and perfect for my needs

Stayed in December 2021

Everything was great! Very quiet building, very comfortable appartment, we felt like home! We even had a bottle of wine waiting for us on the kitchen table! There is absolutely everything you need for cooking and more! Wifi was good. I absolutely recommend this place. The service was great and the owners know what they are doing! 👌

Stayed in October 2021

We really enjoyed being able to walk to shopping, food, and scenery

Stayed in August 2021

The dishes they gave me had pans that would stick to the eggs I was cooking no matter what

Stayed in June 2021

There are no comments available for this review

Stayed in March 2023

There are no comments available for this review

Stayed in March 2023

There are no comments available for this review

Stayed in February 2023

There are no comments available for this review

Stayed in March 2022

There are no comments available for this review

Stayed in January 2022

There are no comments available for this review

Stayed in November 2021