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  5. Reviews of Alex Lake Zürich - Lifestyle hotel and suites

Reviews of Alex Lake Zürich - Lifestyle hotel and suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Seestrasse 182, 8800 Thalwil, Switzerland

#1 of 2 hotels in Thalwil

Guests' Choice

Review Score

Based on 193 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    8.3

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Design Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The size of the spa and there was a lot of water on the floor 40.- for a breakfast that small !

    The view, the location, the cleanliness

    Stayed in June 2024

  • Reviewed: June 2, 2024

    10
    Amazing experience, one of the best places I’ve stayed at.
    • Leisure trip
    • Travelers with friends
    • Design Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish they did not charge for the boat and that the rooms were slightly bigger. Although I would for sure stay there again. One of the best places I’ve stayed at.

    The staffs, view and cleanliness are top tier. Amazing service. The breakfast is also great. You just have to make sure you ask the hostess for the main dishes

    Stayed in May 2024

  • Reviewed: May 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Panorama Junior Suite with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    the location with the view at the lake

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Excellent service. Good location.
    • Leisure trip
    • Couple
    • Design Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    None!

    I love the service, attitude, positivity of the front desk staff as well as the staff who helped to carry our luggage and welcomed us the moment we stepped foot into the hotel. They exceeded my expectations! This is such as nice place to stay in Zürich. The environment is entirely different from that near the Zurich Main Train Station. The room design is modern, v clean. The kitchen utensils were all of high quality, vv clean as well. Totally no issue for a clean freak like me. They even provided chauffeur service from hotel to the nearest train station. Service was just ups!! From the start till the end. Will definitely stay here again, if I go Thalwil!

    Stayed in May 2024

  • Reviewed: April 19, 2024

    10
    Wonderful- would love to come back some day
    • Leisure trip
    • Family with young children
    • Garden Deluxe Studio with Patio
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Wonderful unpretentious hotel with fabulous staff and perfect location

    Stayed in April 2024

  • Reviewed: March 11, 2024

    10
    Perfect stay at one of the best managed hotels and an experience that left us wanting to come back soon
    • Leisure trip
    • Family with young children
    • Design Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great Lake views, great room, excellent bedding, wonderful breakfast area, good spa facility and a wonderful staff

    Stayed in March 2024

  • Reviewed: December 2, 2023

    10
    Luxury on every level!
    • Leisure trip
    • Couple
    • Lake Level Deluxe Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The room, staff and facilities.

    Stunning location, spotless and high standard!

    Stayed in November 2023

  • Reviewed: October 30, 2023

    10
    I would highly recommend this place for a couple as a romantic run away. We will come back.
    • Leisure trip
    • Couple
    • Lake Level Deluxe Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    It’s not close to the city centre but they offer a boat ride a few times a day and it takes only 20 mints to get to the old town. And it’s such a beautiful ride.

    Beautiful location Spacious room Spa facilities

    Stayed in October 2023

  • Reviewed: October 2, 2023

    10
    Lovely and pristine hotel
    • Leisure trip
    • Family with young children
    • Design Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Staff were warm and friendly Amazing view Well appointed rooms and very comfortable

    Stayed in October 2023

  • Reviewed: September 20, 2023

    10
    Wonderful
    • Leisure trip
    • Couple
    • Lakeview Deluxe Studio with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing at all

    It was just perfect, cozy with wonderful staff

    Stayed in September 2023

  • Reviewed: August 29, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Lake Level Deluxe Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Becareful not book the lake level room , there is very few lake view , when we booked the restaurant has private party , we need to eat very far around 5km from hotel ,our room has terrace , the party people was smoking in front and they crosse by our windows frequently, make us upset, we ask for move to upper level hotel charges us 100frs in additional ….

    Beautiful place and hotel rooms

    Stayed in August 2023

  • Reviewed: August 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Design Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    On the Lake and Direct access to the Lake

    Stayed in August 2023

  • Reviewed: August 8, 2023

    9.0
    Quiet place directly on Zurich Lake
    • Leisure trip
    • Family with young children
    • Lakeview Deluxe Studio with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Limited parking Breakfast variety

    Location Staff Service Room size

    Stayed in August 2023

  • Reviewed: July 26, 2023

    8.0
    My favorite hotel in Zurich
    • Leisure trip
    • Family with young children
    • Panorama Junior Suite with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    I don’t have any

    Renting there electric car for free The lake view is amazing The rooms are big and beautiful

    Stayed in June 2023

  • Reviewed: July 8, 2023

    9.0
    Excellent rooms fantastic view
    • Leisure trip
    • Travelers with friends
    • Design Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only at the restaurant the service was extremely slow and some of the waiters not at all trained or pleasant

    The rooms and facilities and of course the view

    Stayed in July 2023

  • Reviewed: July 5, 2023

    10
    The Hotel is located beautifully on the lake, with easy to use spa, gym and access to the lake. Beautiful breakfast ter
    • Business trip
    • Couple
    • Design Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The Hotel is located beautifully on the lake, with easy to use spa, gym and access to the lake. Beautiful breakfast terrace with a good selection to eat every morning.

    Stayed in July 2023

  • Reviewed: June 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Lake Level Deluxe Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The location direct on the lake and the nice staff.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    a little bite expensive

    all

    Stayed in May 2023

  • Reviewed: May 29, 2023

    10
    luxurious with the best staff and location for a complete relaxed 3 nights!
    • Leisure trip
    • Couple
    • Lakeview Deluxe Studio with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    N/A

    location, our suite, the staff, the food, the wines, absolutely everything was superb! not a single fault anywhere anytime!

    Stayed in May 2023

  • Reviewed: May 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Lake Level Deluxe Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    the room I was in was blocked by the wall I couldn’t actually see the view very well + the boat was under maintenance.

    Its location and the staff are very friendly.

    Stayed in March 2023

  • Reviewed: April 2, 2023

    9.0
    Beautifuk and tranquil. Would have loved to experience in better and warmer weather!
    • Leisure trip
    • Couple
    • Design Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    hotel gym was very basic.

    beautiful property, on the lake, close walking distance to the train station (although free car service to station was provided), rooms are spacious and clean, and evenings were quiet and peaceful.

    Stayed in April 2023

  • Reviewed: March 28, 2023

    9.0
    worth every dollar spent, will book again! amazing
    • Leisure trip
    • Couple
    • Penthouse One Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing to mention

    beautiful, clean, accommodating. staff was wonderful and always helpful. views we amazing. worth every dollar spent. will book again.

    Stayed in March 2023

  • Reviewed: March 27, 2023

    10
    Serene location on the lake that is extremely clean and comfortable.
    • Solo traveler
    • Design Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was just OK. Nothing too bad, but it wasn’t up to the high standards of the rest of the hotel. It creaked and was a bit lumpy.

    I loved the extreme cleanliness and the friendly and efficient staff. I also liked having a small fridge and microwave.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    9.0
    beautiful hotel, lovely surroundings, clean, with modern furnishing and lovely staff.
    • Business trip
    • Couple
    • Garden Deluxe Studio with Patio
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast is disappointing for 5 star hotel. this is my 4th time staying here and think that they can extend to serving Bacon, sausages, instead of just salmon. also they have no lactose free milk, or lactose free yoghurts (having requested this previously) which is surprising since every hotel I’ve been to in Switzerland offers this. as a 5 star this hotel should put their clients request first. lastly the cheesecake at dinner was not ‘fresh’ the consistency was too hard as if it had been defrosted so wasn’t very edible!

    location, modern clean design, view, peaceful

    Stayed in February 2023

Showing 1 - 25

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