The size of the spa and there was a lot of water on the floor 40.- for a breakfast that small !

The view, the location, the cleanliness

Stayed in June 2024

I wish they did not charge for the boat and that the rooms were slightly bigger. Although I would for sure stay there again. One of the best places I’ve stayed at.

The staffs, view and cleanliness are top tier. Amazing service. The breakfast is also great. You just have to make sure you ask the hostess for the main dishes

Stayed in May 2024

the location with the view at the lake

Stayed in May 2024

None!

I love the service, attitude, positivity of the front desk staff as well as the staff who helped to carry our luggage and welcomed us the moment we stepped foot into the hotel. They exceeded my expectations! This is such as nice place to stay in Zürich. The environment is entirely different from that near the Zurich Main Train Station. The room design is modern, v clean. The kitchen utensils were all of high quality, vv clean as well. Totally no issue for a clean freak like me. They even provided chauffeur service from hotel to the nearest train station. Service was just ups!! From the start till the end. Will definitely stay here again, if I go Thalwil!

Stayed in May 2024

Nothing

Wonderful unpretentious hotel with fabulous staff and perfect location

Stayed in April 2024

Great Lake views, great room, excellent bedding, wonderful breakfast area, good spa facility and a wonderful staff

Stayed in March 2024

The room, staff and facilities.

Stunning location, spotless and high standard!

Stayed in November 2023

It’s not close to the city centre but they offer a boat ride a few times a day and it takes only 20 mints to get to the old town. And it’s such a beautiful ride.

Beautiful location Spacious room Spa facilities

Stayed in October 2023

NA

Staff were warm and friendly Amazing view Well appointed rooms and very comfortable

Stayed in October 2023

Nothing at all

It was just perfect, cozy with wonderful staff

Stayed in September 2023

Becareful not book the lake level room , there is very few lake view , when we booked the restaurant has private party , we need to eat very far around 5km from hotel ,our room has terrace , the party people was smoking in front and they crosse by our windows frequently, make us upset, we ask for move to upper level hotel charges us 100frs in additional ….

Beautiful place and hotel rooms

Stayed in August 2023

On the Lake and Direct access to the Lake

Stayed in August 2023

Limited parking Breakfast variety

Location Staff Service Room size

Stayed in August 2023

I don’t have any

Renting there electric car for free The lake view is amazing The rooms are big and beautiful

Stayed in June 2023

Only at the restaurant the service was extremely slow and some of the waiters not at all trained or pleasant

The rooms and facilities and of course the view

Stayed in July 2023

The Hotel is located beautifully on the lake, with easy to use spa, gym and access to the lake. Beautiful breakfast terrace with a good selection to eat every morning.

Stayed in July 2023

Nothing

The location direct on the lake and the nice staff.

Stayed in June 2023

a little bite expensive

all

Stayed in May 2023

N/A

location, our suite, the staff, the food, the wines, absolutely everything was superb! not a single fault anywhere anytime!

Stayed in May 2023

the room I was in was blocked by the wall I couldn’t actually see the view very well + the boat was under maintenance.

Its location and the staff are very friendly.

Stayed in March 2023

hotel gym was very basic.

beautiful property, on the lake, close walking distance to the train station (although free car service to station was provided), rooms are spacious and clean, and evenings were quiet and peaceful.

Stayed in April 2023

nothing to mention

beautiful, clean, accommodating. staff was wonderful and always helpful. views we amazing. worth every dollar spent. will book again.

Stayed in March 2023

The bed was just OK. Nothing too bad, but it wasn’t up to the high standards of the rest of the hotel. It creaked and was a bit lumpy.

I loved the extreme cleanliness and the friendly and efficient staff. I also liked having a small fridge and microwave.

Stayed in March 2023

The breakfast is disappointing for 5 star hotel. this is my 4th time staying here and think that they can extend to serving Bacon, sausages, instead of just salmon. also they have no lactose free milk, or lactose free yoghurts (having requested this previously) which is surprising since every hotel I’ve been to in Switzerland offers this. as a 5 star this hotel should put their clients request first. lastly the cheesecake at dinner was not ‘fresh’ the consistency was too hard as if it had been defrosted so wasn’t very edible!

location, modern clean design, view, peaceful

Stayed in February 2023