Alpenstrasse 45, 3800 Interlaken, Switzerland
#21 of 61 hotels in Interlaken
Guests' ChoiceBased on 712 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
8.7
Facilities
8.7
Staff
8.9
Value for money
8.3
Free Wifi
8.7
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End of dialog contentReviewed: August 25, 2025
Ahmed
United Arab Emirates- The noise from outside early morning (from the Gardner ) - The Gyme was not designed for the body builders - The cleaner were pushing me to leave early although the receptionist has given us late check out. - No AC
I liked the place, the room size and the cool atmosphere
Stayed in August 2025
Reviewed: August 23, 2025
Shahir
GermanyLocation is a bit interior
Very modern and nice
Stayed in June 2025
Reviewed: August 22, 2025
Bei
GermanyClean, good condition. Spa and breakfast are great
Stayed in August 2025
Reviewed: August 19, 2025
Khurram
United Arab EmiratesHousekeeping closes by 6 pm post which is of inconvenience. The mattress was not comfortable.
Located at 12 mins walk from interlaken OST train station. Good breakfast , spacious rooms, and courteous staff
Stayed in August 2025
Reviewed: August 18, 2025
Wong
Hong Konga bit hot at room, better to have fan
To have experience to have breakfast with elderly
Stayed in August 2025
Reviewed: August 12, 2025
Andreas
CyprusThe breakfast needs additions. For seven days, we had the exact same breakfast without eggs, no scramble eggs, no bacon. Also they could have a cake of the day which will be different day by day as a small surprise for the visitors. Finally, it was a bit of confusion were to sit and what was reserved cause of the groups in the hotel and no signs about it.
Very nice location close to the train station and to the city center. The stuff is friendly and helpful. The room is quiet & comfortable with a nice view of the balcony. Biblioroom was a relaxing room for tea time. Spa every day was something else.
Stayed in August 2025
Reviewed: August 9, 2025
Shirley
United KingdomThere was only 2 ironing board in the whole hotel. I had requested in the evening and in the morning and no one has returned so I have to change my planned Outfit Of The Day as can't iron my clothes. :( I did not read that this is like a retirement home so I was surprised when we arrive to see the other residents. But this did not bother us during our whole stay. Have to book early in the morning if planning to have dinner at the hotel. We arrived late so missed the booking time for dinner. But town is just few minutes walk away so its no problem. It can be hot at night and I had to request an electric fan to make it comfortable.
Room was spacious. Facilities are great. We have a great view from our balcony. Bus stop is just right outside the main entrance door. Most of the time we just walk from Interlaken Ost, Harder Kulm and Interlaken west to the hotel. Really easy to reach. Great to have spa facilities to enjoy at the end of the day. Breakfast is great. It was Switzerland's national holiday on our last day there, it was festive with all decoration in the dining area that morning.
Stayed in August 2025
Reviewed: August 5, 2025
Anson
United StatesAlthough it didn’t bother us, some people might have a problem sharing the dining facility with residents in the residential care facilities sandwiched between the lodging.
Location was good, easy access to bus. Across the street. Breakfast, although the same, had enough choices to vary a bit. Due to strenuous activities and poor wet weather, the jacuzzi and sauna was a life saver in the evenings.
Stayed in July 2025
Reviewed: August 3, 2025
Denise
United StatesClean and friendly staff.
Stayed in June 2025
Reviewed: August 2, 2025
Yousuf
United StatesRoom no have AC or ceiling fan
Good
Stayed in August 2025
Reviewed: July 26, 2025
Ahmad
KuwaitDid know about the hotel being care and rehabilitation center for elderly people although it is not bothering.
Room size exceeded expectations Very clean Meets basic requirements .
Stayed in July 2025
Reviewed: July 26, 2025
Hassan
FinlandAll fine
I like everything about thare
Stayed in July 2025
Reviewed: July 25, 2025
Dorland
CanadaThere is no AC in the rooms and a fan that we asked for did not do the job.
This hotel is very clean and the reception was very helpful when needed. Although a bit outside the main town the walk to downtown was about 6 minutes and very pleasant. Our view from a balcony was of the mountains. The breakfasts very very good.
Stayed in July 2025
Reviewed: July 25, 2025
Alsuliamani
Saudi ArabiaOnly the pillows if it was more spongy would be great that’s it otherwise all fine
The location is amazing and the room was so comfy the staff was very friendly and I even read some comments before I booked about the home nursing it was fine they were so kind and friendly I liked the place a lot I highly recommend it.
Stayed in July 2025
Reviewed: July 21, 2025
Aline
Brazilnothing .. .it was very good
place is amazing...welcome and clean in every single place, fantastic. Very easy to go and como backo from city center and train station, bus stop just in front of hotel ... such an amazing expirence
Stayed in July 2025
Reviewed: July 19, 2025
Chan
Hong KongBreakfast, not bad but not delicious.
Spacious room with balcony. Nice facilities, though there is no kettle or coffee machine in the room, you can find them easily in the gym room or the pantry. It’s not a problem for us to go to Interlaken Ost by walking. We like the concept to combine a hotel with the old care centre.
Stayed in July 2025
Reviewed: July 16, 2025
Silvia
IsraelComfortable, silent, excellent service, included a nice breakfast
Stayed in July 2025
Reviewed: July 10, 2025
Latifah
Saudi ArabiaNo air conditioner and the bad is not have the white sheets
The location
Stayed in July 2025
Reviewed: July 9, 2025
Elena
ItalyBreakfast was good but it could have more choices. It will be a good idea to add some more cheeses, cold cuts or sweet pies. They were kind of short on those items
The room was spotless, very comfortable. Balcony with a beautiful view and a very convenient screen for the shade. Location is very close to the center, easily reachable by foot. Garage available. Customers can use a library/kitchen, with a little fridge to leave personal items. Coffe and tea available 24 hs
Stayed in June 2025
Reviewed: July 9, 2025
Brian
South AfricaClean, modern room. Good breakfast with lots of choice. Free access to the spa. Very help ful staff. Good bikes for hire. Great rides along Lakes Thun and Brienz. Easy access to Grindelwald by train.
Stayed in April 2025
Reviewed: July 4, 2025
Kapil
United KingdomBreakfast
Room size & location
Stayed in June 2025
Reviewed: June 30, 2025
Zhang
PolandNo AC during hot summer
Perfect hotel perfect location and Interlaken, nice breakfast
Stayed in June 2025
Reviewed: June 29, 2025
Luay
SpainWould appreciate a mini fridge or ac/fan in the room.
Perfecto location. Used it as base camp to get to know the whole area around. Perfect service, good breakfast, very nice and helpful staff.
Stayed in June 2025
Reviewed: June 28, 2025
Sze
Hong KongThe hotel is clean and spacious. The breakfast and staff are good too. They will provide water bottles for you to use outside which is very considerate.
Stayed in June 2025
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