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Reviews of Swiss Wine by Fassbind This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Rue Caroline 5, Lausanne Center, 1003 Lausanne, Switzerland

#21 of 37 hotels in Lausanne

Guests' Choice

Review Score

Based on 596 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    7.0
    We were happy to leave
    • Leisure trip
    • Couple
    • Double or Twin Room with Street View
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noisy. We were facing the street and were woken up by cars, ambulances, partygoers all night. Actually we also got woken up at 1am by staff knocking at our door to ask if we were smoking in the room???? We were not.

    Great location! Nice comfortable bed.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Very good stay, I recommend!
    • Leisure trip
    • Group
    • Double or Twin Room with Street View
    • Stayed 1 night

    Nothing.

    Big room, best location, and service.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Double or Twin Room with Street View
    • Stayed 1 night
    • Submitted from a mobile device

    No extra pillows available The shower towels were really small Unfortunately the kettle wasn't cleaned inside so we weren't able to use it which is a shame. The dirt inside of it was very off-putting Usually you're able to use facilities after checking out of the room but unfortunately it wasn't possible to use the sauna afterwards but that's just a detail

    Very nice staff, good location, very quiet hotel which is a plus, the rooms were a nice size and very comfortable Safe aswell as the main door locks after a certain hour

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    We enjoyed our stay and would choose this hotel again. Staff were very friendly and helpful.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Street View
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a bit hot, but the window could be opened to cool it down.

    Lighting, ambience, cleanliness and comfort of the room. Nice, practical bathroom. Hotel is in a central location, very close to the subway, old town etc.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Breakfast could be improved. location is perfect.

    Stayed in April 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Close to metro comfortable room

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room with Street View
    • Stayed 3 nights
    • Submitted from a mobile device

    Hassle-free. Great transport ticket, saving time looking for coins.

    Excellent location. Comfortable, clean, cosy room.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Street View
    • Stayed 1 night
    • Submitted from a mobile device

    All fine

    Central nice view on city calm even though the hotel is in centre. Many bars and restaurants around

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Would stay here again and would recommend to others.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Street View
    • Stayed 2 nights
    • Submitted from a mobile device

    One staff member, Matilda, was rude and unhelpful to one of our group.

    The rooms were nice and clean and spacious. Beds were comfy. Priscillia gave us a nice warm welcome and was cheery every time we saw her.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Everything was Swiss (perfect :)
    • Leisure trip
    • Family with young children
    • Studio with Kitchenette
    • Stayed 3 nights

    A pillow plus would be nice

    Excellent location, and a nice hotel.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Nice choice
    • Business trip
    • Solo traveler
    • Double or Twin Room with Street View
    • Stayed 2 nights
    • Submitted from a mobile device

    My room was on the first floor and too close to the restaurant. It was very laud especially very early in the mornings. The heating was off in the room when I arrived and it took a long time to heat it to comfortable temperatures.

    Nice location for easy access and many cafes and restaurants close by. The staff was friendly and competent. Room was comfortable and clean.

    Stayed in January 2024

  • Reviewed: February 11, 2024

    7.0
    Everything was on a mediocre level, I would not reserve next time I travel to Lausanne.
    • Leisure trip
    • Couple
    • Double or Twin Room with Street View
    • Stayed 2 nights

    The hotel is located close to metro station and shopping places

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was nice, location was right next to the metro, staff was very friendly and we were also offered free transportation cards via metro, tram, bus, train in the Lausanne area for the whole duration of our trip.

    Stayed in January 2024

  • Reviewed: February 5, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double or Twin Room with Street View
    • Stayed 3 nights
    • Submitted from a mobile device

    No comments

    Location and clean, nicely decorated and helpful staff

    Stayed in February 2024

  • Reviewed: January 18, 2024

    7.0
    Great location, the public transport ticket was a big plus.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 11 nights
    • Submitted from a mobile device

    Internet was in and out. I messaged the property about the internet issue. The answer was to work in the lobby, where the issue persisted, or to change my room. I answered that it was not a problem, that I could handle my remote job responsibilities with the internet issues I had. To my surprise, the staff answer was: you are the only one with internet issues in the hotel, that answer came just in the moment that I was not able to work due to the internet failure. I did not answer. I just asked him to leave and thanked for his desire to help.

    Location, confort.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    9.0
    Would gladly stay again!
    • Leisure trip
    • Couple
    • Double or Twin Room with Street View
    • Stayed 2 nights
    • Submitted from a mobile device

    We loved the location as it is very close to the cathedral, metro stations, supermarket, food places and shopping areas. The beds were very comfortable and the place was clean and cosy.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    7.0
    Convenient and comfortable, good value for money.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed there 2 separate nights and the first night there was a smell of smoke in the room. The second night the room smelt nice. It would be nice if there was a cheaper breakfast option.

    The location is perfect, in the city center and next to the metro line. The triple room was nice and spacious, the bathroom nice.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel has a wine theme, but does not have a wine bar. It has a small space at the reception area where you can sit and have a glass of wine, but it is not practical with guests coming to check in and out.

    Proximity to historic town and right above Metro Station with complimentary metro passes.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    It worked very well for our sight seeing stay in Lausanne
    • Leisure trip
    • Couple
    • Double or Twin Room with Street View
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was a very expensive extra.

    The position was excellent right next to Bessieres station on the Metro 2 line, three stops from the main station. Very easy to travel round Lausanne by public transport and on foot from this convenient point. The room was functional, modern, clean and comfortable with a modern efficient en suite bathroom. Price for the room was reasonable.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    9.0
    Don’t make the same mistake we did and buy public transport tickets. Reception provide them to visitors.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location, room size, view

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Fairly ok.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff could be more attentive to clients. When receptionist handed the keys, she put down the number room not in a clear way. We went to 303, but of course key didn’t work. Had to come down twice to change key until misters was solved that it’s 305. She didn’t even say sorry. We were tired and with a small kid..

    Good location and availability of family room.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Street View
    • Stayed 5 nights
    • Submitted from a mobile device

    There was the bath in the room too. Also we got wine openner and wine glasses at the reception.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Will be coming back
    • Leisure trip
    • Couple
    • Double or Twin Room with Street View
    • Stayed 4 nights

    Pillows were not very comfortable

    Good location, right next to metro.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    9.0
    Nice stay
    • Business trip
    • Solo traveler
    • Single Room - Roof Top
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't expect I had to walk stairs as the elevator can't reach the 6th floor. Breakfast could have more vegan, salty options.

    Perfect location for old town and directly next to the metro. Really clean, comfy bed, big room

    Stayed in December 2023

Showing 1 - 25

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