Centralbahnplatz 14, 4002 Basel, Switzerland
#44 of 65 hotels in Basel
Guests' ChoiceBased on 708 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.2
Staff
8.8
Value for money
7.9
Free Wifi
8.9
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End of dialog contentReviewed: September 12, 2025
Chibani
AustraliaNo ramp to take luggage up to the hotel entrance
Good location excellent room and friendly staff
Stayed in September 2025
Reviewed: September 10, 2025
Dennis
United StatesThe hotel is in a terrific location for walking to Old Town or doing day trips via train. Breakfast was very good and the staff very accommodating.
Stayed in August 2025
Reviewed: September 8, 2025
Kim_3
United KingdomPillows were a bit soft.
Location near the train station.
Stayed in September 2025
Reviewed: September 5, 2025
Lisa
United KingdomWe liked everything apart from prices of food and drinks but that applies to everywhere we went in Switzerland 🇨🇭
Location was excellent, also the use of Basel transport card.
Stayed in September 2025
Reviewed: August 31, 2025
Kelvin
VietnamThe wooden floor may make some sound when you walk.
The room was very nice, the bathroom was clean, the facilities available in the room exceeded expectations. Excellent location, tram station is right in front of the hotel, with Basel SBB station just 100m away. My room was facing the main road, however the double-glass door and its noise isolation window/mechanism is well designed so that i heard nothing from the road side. In Basel I was given a card that can travel freely on their local public transport systems, which is very convenient. Just hop on any tram/train, take a sit and enjoy the rides.
Stayed in August 2025
Reviewed: August 31, 2025
Josephine
CanadaRoom was small. The bed quilts that were inside the clean duvet covers had small old blood stains.
Great location between the train station and Old Town.
Stayed in August 2025
Reviewed: August 30, 2025
Laura
United StatesThe room had some noises, air conditioner or mechanical room must have been close, so we heard it all night. Made for sleepless night.
Proximity to train station, old town area. A lot within walking distance. Prosperity had luggage storage, coffee in the room, nice bar and food options.
Stayed in July 2025
Reviewed: August 26, 2025
Christine
AustraliaA couple of minutes from train station, with trams right outside the front as well.
Stayed in August 2025
Reviewed: August 25, 2025
Naweed
United Arab EmiratesSingle bed. It was too small for me.
Good room, great location.
Stayed in June 2025
Reviewed: August 24, 2025
Abby
United StatesNo complaints.
Conveniently located across from train station. Restaurants, sights and shopping all in walking distance. Staff got our room ready for an early check in.
Stayed in August 2025
Reviewed: August 21, 2025
Laurel
United StatesFriendly staff
Stayed in August 2025
Reviewed: August 20, 2025
Michaline
ItalyGreat location..friendly staff..good breakfast
Stayed in August 2025
Reviewed: August 17, 2025
Simon
SwitzerlandThe furnishings in the public spaces are a little dated
Location and value for money
Stayed in August 2025
Reviewed: August 12, 2025
Maarja
SwitzerlandVery close to the train station, the rooms are clean and bed very comfortable
Stayed in August 2025
Reviewed: August 5, 2025
Sue
New ZealandNothing really. Although it is located beside a tram station, noise was minimal because of the double glazed windows.
Location was excellent. A hop, skip and jump to the SBBF train station. Tram stop right outside. Staff were really helpful-gave us instructions on which trams to catch. Breakfast was excellent.
Stayed in August 2025
Reviewed: July 19, 2025
Dave
United KingdomHistoric hotel across from main train station, excellent location. Friendly helpful staff, provide the Baselcard for free travel on the trams, No.11/8 from outside front door straight to main area in 10mins.
Stayed in July 2025
Reviewed: July 12, 2025
Margaret
United KingdomRoom was small for two people.
Location good near Central rail station. Very helpful staff. Breakfast had wide choice.
Stayed in July 2025
Reviewed: July 9, 2025
Francesco
Italyroom space is more than decent, comfy bed, convenient location
Stayed in May 2025
Reviewed: July 8, 2025
Gugu
EswatiniMy room was comfortable and cosy
Stayed in June 2025
Reviewed: July 7, 2025
Susan
United KingdomA bit dated. A bit pricey.
Lovely large rooms...we booked a luxury double and got a small suite. Bed was SO comfortable and the duvet was excellent.
Stayed in July 2025
Reviewed: June 22, 2025
Yun
NetherlandsThe shower of one of the rooms only has a transparent door which is a bit inconvenient for us.
Location is great. Room is clean and has air conditioning.
Stayed in June 2025
Reviewed: June 16, 2025
Mohannad
Saudi Arabiastreet noise
stayed overnight for my trip to Milan, clean, location is perfect near the train station. Very small gym but it serves its purpose. Value for money
Stayed in June 2025
Reviewed: June 16, 2025
Katharina
United StatesThe rooms are outdated.
Great staff, nice breakfast and fancy lobby/lounge area. Right next to the train station and very central
Stayed in June 2025
Reviewed: June 14, 2025
Kirsten
United KingdomBreakfast was not great. Coffee and bacon was very good but scrambled eggs tasted sour! Like they had been made with either sour milk or bad eggs! We left ours and a lady walked by and said “yes the eggs are strange, no?” Then the couple at the next table said “the eggs are bad, aren’t they?”. We do not want to worry about food poisoning on the first day of our holiday! They did eventually make new scrambled eggs but we didn’t trust them. The bread rolls were pathetically small and cheap - not crusty, not fresh. Probably frozen and heated up. Croissants also tiny, stale, cheap. 1 person working in the breakfast area and she didn’t speak good German. We loved this hotel except for the breakfast!
Great location, quiet room at the back (316) firm mattress was very comfortable. Bathroom was wonderful with instant hot water and great shower pressure.
Stayed in June 2025
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