Seftigenstrasse 99, Mattenhof-Weissenbühl, 3007 Bern, Switzerland
#32 of 43 hotels in Bern
Guests' ChoiceBased on 409 hotel reviews
8.0Cleanliness
8.5
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
8.9
Value for money
7.6
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Dr
BahrainNothing. If I would mention something for improvement, then it will be the pillow. It was very soft, and I think it would be better if changed with little harder one.
Everything was excellent in this hotel. But the main positive was the STAFF STAFF STAFF STAFF. All the staff help us, and they were very friendly. If you ask for anything, the answer is ok and one of the reception staff will bring your request to your room in few seconds. The hotel is very clean and in excellent location.
Stayed in April 2024
Reviewed: March 29, 2024
Ana
United KingdomBed and pillow to firm, not very comfortable sleep. The underground parking was so tight on the turn we really thought we would scratch the car.
Room was good in terms of facilities. Shower was really hot. Reception staff were friendly.
Stayed in March 2024
Reviewed: March 20, 2024
Melnichuk
SwitzerlandCoffee during breakfast. It was terrible.
Nice location, friendly workers, okish breakfast. Room was small, but nice and clean, very functional.
Stayed in March 2024
Reviewed: March 17, 2024
Adam
SwitzerlandGood spa area. Japanese and International restaurants excellent. Easy access to city centre. Comfortable bed and pillows.
Stayed in March 2024
Reviewed: March 11, 2024
Dr
Saudi ArabiaBreakfast was good but paid. Good spread.
Stayed in March 2024
Reviewed: February 29, 2024
Hans
SwitzerlandUnfortunately the japanese restaurant was fully booked.
Tram directly in front of the hotel…easy to get to the city..with free ticket Free parking
Stayed in February 2024
Reviewed: February 23, 2024
Tatiana
SwitzerlandWater in the pool was very cold, no body lotion and conditioner in the bathroom
Convenient location, room was clean, breakfast service was very good
Stayed in February 2024
Reviewed: February 21, 2024
Ernesto
ChileCleanliness
Stayed in February 2024
Reviewed: February 12, 2024
Vania
SwitzerlandIt's getting a little old
Big family room. Clean
Stayed in February 2024
Reviewed: February 12, 2024
Fahad
SwitzerlandClean and no thrills room. Close to tram stop.
Stayed in January 2024
Reviewed: January 31, 2024
Leonila
United Kingdomthe lights in the Toilet too bright from the outside too
Room is clean and nice View.
Stayed in December 2023
Reviewed: January 19, 2024
Ajit
United Arab EmiratesSwimming pool can be temperature control Night lamp can be better Room size and wash room can be little bigger Breakfast less vegetarian options so needed moreOverall it was nice
Friendly staff
Stayed in December 2023
Reviewed: December 2, 2023
Petermbenglish
United KingdomNice hotel. I had intended to visit Bern during my brief stopover, and the trams stop directly outside. But I was tired, and the weather terrible, so I didn't leave the hotel. I enjoyed the spa and its sauna…
Stayed in December 2023
Reviewed: October 29, 2023
Loic
Switzerlandpool water is too cold
view, pool and restaurant
Stayed in October 2023
Reviewed: October 28, 2023
Katrina
New ZealandNothing, everything was good.
Room was very comfortable and the staff were friendly and professional. Excellent location close to the tram and easy walking distance to the sights of Bern. Would definitely stay here again.
Stayed in September 2023
Reviewed: October 28, 2023
Britt
SwitzerlandAll good
Great restaurant and close to the Gurten. Great view from the room all over Bern incl. the Bundeshaus.
Stayed in October 2023
Reviewed: October 20, 2023
Mary
United States of AmericaThe room itself could use a bit of an update; lots of scruff marks that could easily be painted over, etc. The hotel is not in the center of town but I found this to be something I liked about it. It made for a very very enjoyable walk to and around the very beautiful center of Bern.
Many nice perks with this hotel; an excellent breakfast, free pass for public transportation, easy parking.
Stayed in October 2023
Reviewed: October 20, 2023
Uditha
Canadaless food choice for dinner
Room, location
Stayed in October 2023
Reviewed: October 19, 2023
Plamen
BulgariaThe room is small. Bad sound and light isolation between bathroom and bedroom.
Comfortable Location next to tram stop. Free public transport and good window view.
Stayed in October 2023
Reviewed: October 2, 2023
Nicolás
Costa RicaA/C didn’t work at all. They gave us a fan.
Stayed in September 2023
Reviewed: September 11, 2023
Anna
CanadaVery convenient location close to the tram station with excellent access to down town, free transport tickets , comfortable rooms with AC, very good breakfast and nice staff
Stayed in September 2023
Reviewed: September 10, 2023
Fede2379
ItalyThere was a bit of smell of smoke in the room, maybe left from previous guests.
Excellent location just outside the city center of Bern easily accessible by tram. Nice view on Gurten mountain and very clean room full of toiletries and a mini bar. The staff are very friendly and helpful, they provide us with maps and free tickets for the city center. They also helped in giving us a phone charger that we forgot. It's worth mentioning that there's a parking space available for the guests free of charge.
Stayed in September 2023
Reviewed: August 31, 2023
Maria
PortugalThe bedroom is small.
Location, is not close of the center, but you have a station in front of the hotel. Hotel gave us a free pass to use the public transportation. Staff are very nice and helpful.
Stayed in June 2023
Reviewed: August 23, 2023
Maria
UruguayA bit far from the center.
Very nice and modern room.
Stayed in July 2023
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