Everything was perfect. The only small negative was one of the breakfast staff wasn’t very understanding when I asked her about allergies (gluten) in the sausages.

This hotel was fantastic. Facilities were great, most staff went out of their way to be helpful and kind. View from bar was beautiful, everything was great. I loved it.

Stayed in July 2025

Nothing

The room, services, facilities and breakfast was great and one of the best experiences I had in Swiss. Staff are friendly and the view is great.

Stayed in July 2025

Can’t think of anything bad..

Beautiful views and terrace for relaxation and drinks. It was incredible to drink a nice drink in de shade and watch beautiful eagles roam the skies around. And what a views.

Stayed in July 2025

Not much to complain, but there is no AC in the room, so we had to leave the window open to sleep at night and as a result, we could hear the church bell ring at night.

Great location, had a fantastic view from the balcony of our suite, dinner at the restaurant was delicious with great service, also loved the pool and the sauna.

Stayed in July 2025

The food is sooo good that you end up eating a lot:)

The perfect place to disconnect from the world around you and relax your body and soul.

Stayed in June 2025

We went when the weather was hot. There is no AC in the rooms and the room was stuffy making it hard to sleep.

Beautiful location. The hotel is well maintained and spacious.

Stayed in June 2025

Nothing

Gorgeous hotel, stunning interior, great spa, brilliant showers, amazing views and very good breakfast

Stayed in June 2025

Amazing location and bar.

Stayed in June 2025

Excellent on all fronts

Stayed in May 2025

The dinner service was slightly slow due to a private event happening at the same time. But nothing to complain really!

Amazing hotel for a family outing with plenty of activities available for kids and adults. The rooms were very comfortable and very quiet. The food was excellent.

Stayed in June 2025

We liked everything: spa, breakfast, DJ set. I realized that it is very family friendly hotel (saw a lot of kids around, but they didn’t disturb anyone as there are a lot of things to do for them). Special thanks for the stuff for leaving Birthday decorations for my husband 🥰

Stayed in March 2025

Parties

Great staff great facilities

Stayed in March 2025

It had everything you would expect from a vacation hotel. Very nice breakfast

Stayed in March 2025

Beautiful Property! Super modern and well equipped with everything you need for your holiday in Gstaad. Amazing location

Stayed in March 2025

Some staff not so welcoming (esp. when checking in - a proper smile and a few warm, welcoming words would go far), some mishaps like us not getting picked at train station when arranged, forgetting to bring special milk ordered at breakfast, etc. Pool also needs a deep clean and ideally an update, it really should be a little better for a hotel of this caliber.

Cool overall vibe with nice decor, tasty food, an impressive breakfast, mostly very kind and friendly staff (especially in the restaurants and also the lovely lady who drove us to the train station when we left) and of course a wonderful resident DJ who plays in the lobby most evenings (what a cool touch!)

Stayed in March 2025

THE RESTAURANT (VERY EXPENSIVE, SMALL VARIETY, SMALL PORTIONS, NOT VERY TASTEFULL)

SPACIOUS FAMILY ROOM, EXCELLENT BREAKFAST, THE VIEW FROM THE LOBBY

Stayed in December 2024

There’s no air conditioning so ventilation wasn’t great and the room was very dusty and also no room service available

The property is beautiful and the staff are wonderful

Stayed in February 2025

-

Great room, easy parking, coffee in the room, gym was good and breakfast was amazing. Dogs allowed which made it 10/10

Stayed in January 2025

The only down was upon checking in - we payed for a room with a view and we've got a room at the ground level with no view. After going back to the reception desk, the problem was solved and the room was changed.

A very comfortable room with a wonderful view. Dog friendly - we all had a blast. The hotel is excellent situated above Saanen - meaning spectacular view and a nice sunny terrace. Nice bar with a surprisingly good sushi in the evening. Very good breakfast with a omelette bar.

Stayed in December 2024

None

Everything, the lobby, the view, the spacious room and the very rich, good quality breakfast.

Stayed in December 2024

Swimming Pool is dated and spa was abit busy. But overall good.

Really beautiful chalet vibes - well designed with a clean interior. The staff were very helpful and made it feel like home. The food was great in the upstairs restaurant and lounge. Amazing DJ - deep house vibes - please never change your DJ! Also it was very convenient for Skiing as they had a Ski Shop to rent equipment from.

Stayed in January 2025

The gym is a great space, but some dumbbells missing and the barbell and corresponding weight discs are really old school and does not match a 4 star hotel. Also stretching mats are ready for replacement. Furthermore good gym with good machines.

Restaurant is real quality food at proper price. Rooms are cozy and luxurious Spa area is good (hammam and two Sauna) Great indoor pool Well sorted breakfast Very friendly staff everywhere.

Stayed in January 2025

The room could be cleaner, spots on forniture and bed sides. The spa smelled a little but not overall good service. The room sometimes was way too hot and could not turn down the heat, had to leave the window open.

Close to the slopes and Gstaad, nice bar with guest from outside hotel too.

Stayed in January 2025

They need to add pizzas to the menu for kids :)

Absolutely beautiful location

Stayed in January 2025