Kronenplatz 20, 5600 Lenzburg, Switzerland
#5 of 7 hotels in Lenzburg
Guests' ChoiceBased on 86 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.4
Staff
9.1
Value for money
8.1
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 6, 2025
Adrian
SpainSuperbly located in the town of Lenzburg with undercover parking. Rooms are modern and comfortable.
Stayed in August 2025
Reviewed: July 27, 2025
Vasilisa
United KingdomThe room has a balcony where it’s allowed to smoke - if you open a window in the room to get fresh air, the smoke from another balcony immediately goes to your room and you have to breathe it, it really makes your stay way worse. Minor notes: the shower cabin could use a shelf, there is no full height mirror, no female hygiene products, sound prof could be better - we could hear our neighbours talk, drop things and argue
Very clean, good breakfast, perfect location, everything in order, professional staff
Stayed in July 2025
Reviewed: July 10, 2025
Boyko
NetherlandsI got a room upgrade for free and the room was really clean and comfortable, with enough space and nice bathroom. The hotel is centrally located in the town of Lenzburg and has a private parking; although I was able to park for free on the street, because I arrived on Saturday evening. The staff was friendly and helpful, both in person and by phone.
Stayed in July 2025
Reviewed: June 17, 2025
Laurens
GermanyBreakfast was average
Quiet clean room, friendly staff, convenient garage
Stayed in April 2025
Reviewed: May 4, 2025
Clodos
Turkey-
Hospitality. One day free minibar. Balcony. Location. Restaurant. Breakfast. Free car parking. I think best in Lenzburg.
Stayed in May 2025
Reviewed: April 18, 2025
Malko
SwitzerlandThe keys are large and a bit old-school (no card), maybe not ideal for pockets. But this is a minor inconvenience.
Perfect hotel if you plan to go visit friends, quiet old-town spot near the castle. Very clean rooms, modern furniture, great cosy balcony and super convenient sockets everywhere. The breakfast was outstanding, fresh and varied, a real highlight of the stay and highly recommended.
Stayed in April 2025
Reviewed: December 16, 2024
Rachel
United KingdomNot much space in the room round the (admittedly large) bed. Nowhere really comfortable to sit.
Very well located in the centre of Lenzburg, excellent breakfast with lots of choice, friendly, helpful staff.
Stayed in December 2024
Reviewed: October 14, 2024
Paul
SwitzerlandRoom quite small
Centrally located hotel, free parking in garage, good breakfast, room had balcony
Stayed in October 2024
Reviewed: September 26, 2024
David
United KingdomCheaper and we would visit more often...
Location, Breakfast, Area, Local Pub, and staff, clean and tidy..
Stayed in September 2024
Reviewed: June 19, 2024
Ondřej
Czech Republic-
The staff was very helpful and the facility was nice.
Stayed in June 2024
Reviewed: May 5, 2024
Jasmine
SwitzerlandIt was quite pricey for just one night and the breakfast was served only until 10.00. Until 11.00 would have been way better for us, especially on a Sunday morning.
The beds were incredibly comfortable. I could have slept all day long in it. Very nice bathroom, even though I'd prefer a shower than a bath tub. It was a nice surprise to have all drinks and snacks in the mini-bar offered by the hotel. The breakfast was various and delicious. It was perfectly located for us as we spent the night with some friends at the Met-Bar (7 minutes by feet from the hotel).
Stayed in May 2024
Reviewed: April 7, 2024
Jenny
SwitzerlandIf you are eating without gluten and lactose like me, there is not much you can eat at breakfast
Right in the city center next to a bus stop
Stayed in April 2024
Reviewed: April 3, 2024
Karen
GermanyNice joined rooms for my family, right at the center. Super friendly staff and fantastic breakfast.
Stayed in March 2024
Reviewed: January 28, 2024
Armando
Switzerlandfriendly staff, good reception
Stayed in November 2023
Reviewed: December 20, 2023
Mark
United KingdomChecked out at 4am but took a while to find somebody to open the doors to let me out.
Breakfast was good ,lots of choice. Good location .Friendly and polite staff. Upgraded my room which was good of them.
Stayed in December 2023
Reviewed: December 13, 2023
Chadrob
GermanyLighting in the room was poor.
Lovely staff Very good restaurant in the hotel Minibar and breakfast are included in the room charged Good internet speeds They keep separate travel adapters for every room so forgetful guests don't have to worry. Car parking is also included in the charge.
Stayed in December 2023
Reviewed: November 13, 2023
Alex
United Kingdomsmall rooms, very small bed
Staff are amazing and very helpful, thank you!
Stayed in October 2023
Reviewed: September 28, 2023
Tasha
United StatesOur other room in the main building did not have AC. The view was basically just the sky. We couldn't get the room cooled down well at night.
The hotel has a very nice appearance. I reserved 2 rooms. The room in the 300 building was much nicer that the other room in the main building. I loved that our 300 building room had an AC unit, loved the free beverages and our view of the castle was so great. Breakfast was outstanding with so many good choices.
Stayed in August 2023
Reviewed: September 7, 2023
Peter
SloveniaFor ius was really all ok.
Is in the middle of town. Close to alll
Stayed in September 2023
Reviewed: July 29, 2023
Wonjong
BelgiumNo A/C
Breakfast was very good
Stayed in July 2023
Reviewed: July 6, 2023
Christina
GreeceThe breakfast was poor, and the towels were not changed even once during our stay at the hotel.
We like the room, the location and the free wifi
Stayed in June 2023
Reviewed: June 12, 2023
Gaia
Italythere is no air conditioning
Balcony and the bath tub Breakfast good.
Stayed in June 2023
Reviewed: May 25, 2023
David
United KingdomThe hotel is understaffed... At breakfast almost everyday there was things not ready to eat. Food was missing and not available anymore like Eggs & bacon and bread. Also when they have 80 people for breakfast and only one little 2 slice toaster it just doesn't work...We went to the reception to complain around 09:15 and waited 10 minutes saw no-one and gave up on breakfast...This was on the 20th of May..
The area, the staff..
Stayed in May 2023
Reviewed: May 17, 2023
Shalendran
United Kingdomclean and tidy
nice quiet place
Stayed in April 2023
Moon Township, US
Herzlake, Germany
Stresa, Italy
Piwniczna-Zdrój, Poland
Lido di Camaiore, Italy
Shanghai, China
Milwaukie, US
San Juan del Sur, Nicaragua
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content