The balcony view is good and nice for relaxing. The therme is also good, there are new ones on working and really looking forward to coming back!

Stayed in June 2025

Public spa very busy for our visit - hotel spa refurbishment current

Great food and staff!

Stayed in March 2025

Hotel split in two building and facilities split makes it difficult to enjoy

Great location

Stayed in January 2025

- Would have appreciated: More hangers in the spa/shower area; an additional waste bin in the sauna area (e.g, to throw away hair from the comb after shampooing/shower; an isolated wardrobe/cubicle for lotioning/creaming the body after the spa procedures. One can do it in a toilet cabin, but this is neither pleasant nor comfortable. Body lotion to be added to the toiletries for free use at the guest rooms and spa/therme. Kleenex tissues at guest rooms. More staff to do guest room cleaning so that rooms may be cleaned earlier during the day, so that snow is removed from the balcony after a heavy snowfall. However, all these are minor remarks in the context of a very good service level. Location highly recommended.

+ great location at the heart of Leukerbad Lovely therme and spa facilities: open from 07:30 in the morning; if possible, avoid peak hours 15:00-18:00. Friendly service at the reception and the restaurant Very good massage from Svetlana Nice breakfast offering including scrambled and cooked eggs, good coffee! Good dinner/halfboard assortment - with focus at vegetarian dishes, but also with fish and meat options Slippers, cosmetics articles, souvenirs for sale at the reception. Bathrobes, towels for rent for external therme guests.

Stayed in January 2025

We loved loved loved the spa - views were incredible from the outdoor part of the spa (jacuzzi, sauna and incredible hot tub) and indoor spa was just a relaxation haven. Rooms were super comfy, breakfast was delicious with helpful nice staff. The helpful man working at the reception let us check in early and leave our luggage beyond check out. I really highly recommend a trip to Leukerbad, so easy in terms of public transport and so many great facilities like restaurants and shops but also incredible breathtaking nature hikes in the immediate surroundings of the hotel.

Stayed in November 2024

The room wasn’t as big as expected and there was no fridge in the room.

The pool

Stayed in October 2024

For us, the pool was in another building and it's not suitable for kids - it's more for adults who like peace and quiet.

very nice breakfast

Stayed in October 2024

Coffee was not included in the breakfast. During checkout they charged 6 chf per coffee without warning in advance about the price or at least that it was not for free. A small detail, but left a bad feeling There were loud contraction works during our stay, about which we were also not awared. Was hard to sleep in the morning

The room was very clean and nice. Comfortable bathroom and good breakfast. Swimming pool and spa was awesome

Stayed in August 2024

Thermal springs are fantastic. Great location.

Stayed in July 2024

ammenities in the rooms, the spa zone very disorganized

Breakfast, and parking arrangement well thought.

Stayed in June 2024

Rooms, gym....I would not call it a gym.. I would also expect something better as breakfast for a four star hotel

The spa area Is great

Stayed in February 2024

All positive.

Excellent breakfast, great spa and fantastic location right next to train station, close to ski lifts and right in the center for restaurants and shops but no noise at night.

Stayed in December 2023

No sound isolation and glass door in the toilet

Excellent location in the center of the village, close to the restaurants and supermarket, 10 min walk to the Torrent lift, nice breakfast, great spa with sauna and jacuzzi, we lived in the family lounge, which had spacious living room and bedrooms, comfortable beds, big wardrobes for clothes, smart TV, kitchenette - all you need for the family stay for a week!

Stayed in January 2024

Too many people and the cleanness of the hot spring water

The location , comfortable room, hot spring area, near snow park, the breakfast

Stayed in December 2023

Very friendly staff!

Stayed in August 2023

NOTHING

ALL GOOD VERY NICE SPA AND BKFST WAS FINE

Stayed in August 2023

Everyone was really helpful and friendly. Food was great !!

Stayed in July 2023

Beautiful modern hotel in an amazing location in the Swiss mountains. An absolutely beautiful location!!! We loved the spa and pool/jacuzzi. We also had an excellent dinner at the hotel with amazing Swiss food. Loved it!

Stayed in May 2023

The temperature of the saunas were not as high as they were supposed to be. It would have been nice if it were advertised clearly on the website that 1. the hotel room is NOT in the same building with the wellness center, and 2. the sauna/wellness area is NOT a "nude area".

Excellent massage therapists. Excellent staff! Breakfast was excellent. Wide variety of cheese, cold cut, etc. Spa was nice as long as the parents do not let their children go wild. Room was nice, quite. The mattresses were firm (which we like).

Stayed in May 2023

The location is amazing-right in the center of everything. Public baths within short walk. Incredible restaurant in hotel, we ate there every day during our stay, varied daily menu, great local wines, tasty deserts. Kids menu is also varied, compared to other restaurants, 7-8 dishes to chose from plus ice cream. Very friendly staff, thank you all the team!

Stayed in November 2022

a pool with cold water outside was so dirty

great choice of spa facilities and procedures

Stayed in July 2022

great location, convenient spa

Stayed in August 2022

transfer to another hotel

Stayed in February 2025

Understaffed, rooms cleaned only on demand, breakfast served in another location across the street, cold treatment at the reception desk.

Renovated rooms, private spa area.

Stayed in January 2024