All the staff ( M Ahmed, Mms Shamsa, and their lady colleague......etc) were brilliant in their customer service. They were very friendly, helpful, courteous, professional, and informative. The rooms were spacious and comfortable. The location is 2nd to none. Very close to the lake, the commercial and shopping district, the old town, the railway station, the trams and buses, and even to the town's main coach station. The swimming areas and beaches are within walking distances. The crêperie linked to it ( including its friendly staff) complements the hotel. Definitely, it's location is one of the main selling points of this small minimalistic hotel.

Stayed in August 2025

Breakfast options

Proximity to walking locations

Stayed in August 2025

Excellent location Helpful and friendly staff

Stayed in August 2025

The inside hallways were a little dingy

It has AC!! Super close location to everything. Room was comfortable.

Stayed in July 2025

Good location. Comfortable and clean

Stayed in August 2025

Direct in the city center, decent breakfast.

Stayed in June 2025

Needed to ask toilet paper at the reception, had only 1 or 2 for the full stay. But the overall was OK. The breakfast was fair, but it is not included, It could have scrambled eggs.

The location was very convenient, close to the bus stop to go to the airport, tram to ONU, walking down the street you are at the lake, walking distance to old town crossing the bridge. Next to a shopping centre with a lot of different options on the 5th floor to have lunch was super. I hope someone told me this, as I found out only on the last day. They kept our luggage safe after check out. I would stay again.

Stayed in June 2025

Friendly and helpful staff, amazingly clean. Very well positioned.

Stayed in July 2025

I would have preferred an option of a hot breakfast.

The location was very good, close to everything buses ,train shops and restaurants

Stayed in July 2025

Not finished to a particularly high standard eg could see areas were walls and been spot painted. Large stain on carpet on first floor. Air conditioner filter needed changing so was blowing dust around the room. Had to pay for any more than the initial 2 Nespresso capsules given in your room which was a bit tight as these are usually provided free in hotels.

Great location. Hotel was ok and decent value for money. Room was big and decorated nicely.

Stayed in July 2025

Coffee pods rationed to one per day.

Location

Stayed in July 2025

Location couldn’t be better between the lake and the train station with plenty restaurants nearby and supermarket on the same street.

Stayed in July 2025

The bed and pillows were a little bit uncomfortable - could do with replacing the pillows and mattress

Excellent location, walking distance to the train station and close to the euros fanzone

Stayed in July 2025

Most hotels give you free coffee and tea. Disappointed that we had to purchase additional coffee pods.

The staff were very friendly and the location was excellent.

Stayed in July 2025

Nice and very helpful personel; great location

Stayed in July 2025

The receptionist had me wait a while while she cleared up things from breakfast next door even though there were other staff doing it too. Air con too which is good and rare in Switzerland

They had a lift. Place was very clean. Large bathroom. Comfortable bed. Room could have been larger, one side of the bed was up against a wall, but that's ok for solo travellers

Stayed in June 2025

It was all good

Very convenient location, clean and comfortable. Great shower! Helpful staff.

Stayed in July 2025

Superb location, polite staff, overall great value for money.

Stayed in May 2025

The shower in our room was like a fishbowl. You could see into it from every angle. This might be fun for a young couple, but not for a family. My son and I had to take turns sitting in the lobby, while the other showered. We found out when we were checking out that we could have requested another room. If you stay here, request a shower with walls.

Great location…can’t be beat! Staff was very friendly and the breakfast was good. We really enjoyed this hotel.

Stayed in June 2025

The beds are very hard. I'm glad we did only have two nights in them.

The staff is exceptional! Small and quiet hotel in a great location. Beautiful breakfast, and the server was so nice.

Stayed in July 2025

Excellent location with a 5 minute walk to Geneva central railway station and barely 2 minute walk to Lake Geneva. Friendly staff, room standard and functional. Bed comfortable.

Stayed in May 2025

The breakfast could be better for the price.

An excellent position not far from the station and the centre of town.

Stayed in June 2025

They did not provide everyday tea and coffee

Excellent location Helpful staff

Stayed in June 2025

Helpful staff , courteous and friendly

Stayed in June 2025