Rothornstrasse 19, 6174 Sörenberg, Switzerland
#3 of 5 hotels in Sörenberg
Guests' ChoiceBased on 37 hotel reviews
8.4Cleanliness
8.8
Comfort
8.6
Location
9.2
Facilities
8.1
Staff
9.4
Value for money
8.2
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 15, 2024
Hirosh
India1. The mattress was not comfortable. 2. The complimentary breakfast was continental and very limited choice. There should be an english breakfast as the rent was too high for a hotel which is far from town.
1. The location, staff (Robin) is very good. 2. Ala carte Food tasted good...
Stayed in April 2024
Reviewed: January 12, 2024
Craig
United States of AmericaRobin was very helpful; location only miniutes away from grocery, ski rentals, restaurants, ice skating, and lifts. Loved the Salami pizza! Breakfast was limited but fresh and very tasty. Will store skis and equipment in basement.
Stayed in January 2024
Reviewed: January 8, 2024
Nicola
SwitzerlandNeighbour room guests were rather noisy
Superb location, helpful team
Stayed in December 2023
Reviewed: October 26, 2023
Shiv
IndiaLiked all
The stunning location
Stayed in October 2023
Reviewed: September 6, 2023
Iris
SwitzerlandThe church is very close and church bells ring loud and often, also at night
The staff was very pleasant. It’s a small, old fashioned, nice hotel
Stayed in September 2023
Reviewed: September 6, 2023
Huw
United KingdomNothing
Location. Friendly staff. Helpful advice on options for dinner. Great secure storage for our e-bikes with charging. Good breakfast.
Stayed in September 2023
Reviewed: September 6, 2023
Miriam
SwitzerlandThe bed was not very comfortable, and the walls were a bit thin so I heard the people in the next room getting in at 11:30, but otherwise it was very quite and room well organized.
The hotel is very convenient for hiking in the area. The bus stop is 5mins walk and the hotel is situated next to a large grocery store. The staff were very friendly and the hotel restaurant served excellent pizza at a reasonable price.
Stayed in September 2023
Reviewed: July 8, 2023
Geoffrey
SwitzerlandChurch tower/bell very close
Friendly staff.
Stayed in July 2023
Reviewed: July 6, 2023
Lori
FranceThe staff (man that I interacted with frequently) was wonderful. I had lots of questions and he was extremely helpful.
Stayed in July 2023
Reviewed: June 21, 2023
Jean-françois
CanadaThe floors are laminate floors, so the guests' and cleaning staff's comings and goings can easily cause vibrations and noise. Luckily for us, guests didn't stay up too late, and we got up very early before the staff became noisy..
The room was very clean and spacious enough for our needs, it also featured a small balcony with two chairs and a table. The hangers and shelves/cupboards to put out belongings were also an asset. We needed to hand wash a few items, which we were able to do without problem. As for the staff, the real stellar one was a waitress at dinner in the restaurant. Not sure she's an actual hotel staff member, but she was attentive and caring, one of the best we've met two weeks into our trip The self-serve breakfast fit our needs more than adequately, and a coffee machine that made decent lattes was one of its assets
Stayed in June 2023
Reviewed: February 22, 2023
Iryna
Switzerlandperfect location just across the road from ski lifts! Welcoming and family friendly service. Facilities are rather basic but with everything one needs for a skiing vacations with children
Stayed in February 2023
Reviewed: February 18, 2023
Barbara
SwitzerlandOverpriced
Fabulous location, breakfast simple but decent, room pretty good.
Stayed in February 2023
Reviewed: July 24, 2022
Iain
Switzerlandnothing
top quality for 2* hotel, basic yes but ideal for an active stay in the Biosphere, staff very friendly and efficient, fine kitchen
Stayed in July 2022
Reviewed: June 13, 2022
Lise
SwitzerlandThe rooms are somewhat old just as well as the furniture, wall "paper" (linoleum in the bathroom?). Duvet and pillows seem also a bit "tired".
The location was great and quiet at night. The friendly service minded-ness of the owner. Breakfast was not bad. We liked the two top floor rooms one next to the other.
Stayed in June 2022
Reviewed: February 21, 2022
Prashant
SwitzerlandThe hotel is at very good location with superb view from restaurant and the room. The staff was very polite and helpful. Overall a nice cozy hotel.
Stayed in January 2022
Reviewed: September 7, 2021
Toni
United States of AmericaLocation was great. Parking was easy and the room was very comfortable. We had dinner at the hotel restaurant and it was delicious. Staff is very friendly and accommodating.
Stayed in September 2021
Reviewed: August 27, 2021
Jing
Switzerland-a bit noisy in the night and early morning because the church bell rings often, which became usual from the 2nd day already
+The staff are very friendly, both at the restaurant and at the hotel +the location is perfect, reachable by bus, then walking distance to the cable car +surroundings are nice, with a big supermarket, a sports stuff. we bought the clothes when the weather changed suddenly, the price is amazingly reasonable. +the hotel is not modern but very clean, with the 'double deck' bed for kid, which is very unexpected. +the room is big enough for 4 persons. +additionally the quilts are not only white like all other hotels, but in yellow which is more friendly and are like at home. they are really warm + good quality +friendly greetings by the owner everyday, everywhere, which you really feel that they are making all efforts to make you feel at home
Stayed in August 2021
Reviewed: August 3, 2021
Abel
SwitzerlandVery welcoming staff. Rooms are simple but clean, well equipped and comfortable. We did appreciate that staff gave us access to the heating room where we could dry our gear after a full day of hiking under the rain.
Stayed in July 2021
Reviewed: July 5, 2021
Abel
SwitzerlandSimple room but very clean, and well equipped. Friendly staff. Excellent breakfast.
Great location. Excellent breakfast.
Stayed in July 2021
Reviewed: January 6, 2024
Colm
Switzerland4 star prices for 2 star hotel. - very poor buffet breakfast, cereal and a bit of bread and cheese - No table for dinner offered at checkin or before stay - was told to order takeaway to the room.
Nice restaurant
Stayed in January 2024
Reviewed: September 13, 2023
Julien
FranceRAS
L’emplacement La gentillesse du personnel
Stayed in September 2023
Reviewed: July 29, 2023
Joshua
United KingdomIncredibly nice staff, very clean, easy access to everything in the area. The restaurant below is convenient, the staff helpful in planning activities, and the price lower than almost any other in the area. Absolutely recommend.
Stayed in July 2023
Reviewed: December 18, 2022
Adrian
SwitzerlandNothing to note here.
Rooms were compact - and extremely clean. location was perfect and parking places for guests were provided. Of exceptional note was the attention of the owner and staff for a member of our family with severe food allergies. The care and attention they showed to make eating there safe was incredibly welcome and helped us relax and enjoy the stay.
Stayed in December 2022
Reviewed: August 21, 2022
Sudipt
NetherlandsNothing. All were good. Price was high due to seasonal time, but no complaints.
Very professional, polite and friendly. Breakfast arrangement was very good,neat and clean. View from the rooms was excellent. Ample place for parking. Staffs were very helpful.
Stayed in August 2022
Showing 1 - 25
Ötigheim, Germany
Blanes, Spain
Dubai, UAE
Ürgüp, Turkey
Canton, USA
Las Terrenas, Dominican Republic
Clovis, USA
Lenti, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content