Kirchbühl 2, 3402 Burgdorf, Switzerland
#2 of 9 hotels in Burgdorf
Guests' ChoiceBased on 57 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.3
Staff
9.6
Value for money
8.7
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 21, 2024
Brew
United States of AmericaYou can’t do anything about the church bells that ring in the middle of the night- wear ear plugs!
I’ve been coming to the Stadthaus for roughly 20 years and have always found it an exceptional location and building. I have always been well taken care of and have enjoyed every stay. It’s a beautiful area and a peaceful place to enjoy yourself. The food is always good and the service exceptional.
Stayed in August 2024
Reviewed: August 10, 2024
Lisa
United KingdomSpacious room, and very clean.
Stayed in August 2024
Reviewed: May 8, 2024
Akos
SwitzerlandThe Hotel is located on the edge of the old town, quiet location with nice view to the city (from my room). I have checked in the evening and the reception seem to be waiting for me. Simple and easy check in and a friendly staff member greeted me. In the room a hand written and signed welcome note and fresh fruits were prepared for me, very nice touch. The hotel accommodated my wish for a high floor level room with nice view. The breakfest was fresh and well presented with high quality and local ingrediencies every morning. The room was spacious elegantly designed exactly how it was reflected on the pictures. The extra care and attention to the details and service is noticeable throughout.
Stayed in May 2024
Reviewed: April 1, 2024
Pianini
SwitzerlandWe did not watch it but the TV is quite small, and so is the shower cabin, especially if compared to the size of the bathroom.
The hotel is very central and in a beautiful historical building. We stayed in a very spacious room, furniture is simple but elegant. The bathroom (also spacious) had a lovely big vintage look bathtube and a shower cabin. The breakfast is served at the table and it is freshly prepared.
Stayed in March 2024
Reviewed: March 24, 2024
Sophia
GermanyIt’s a beautiful house in the middle of the old part of town. The rooms are spacious, the beds big and comfy, the bathroom modern and large. Staff was very friendly, breakfast great.
Stayed in March 2024
Reviewed: October 26, 2023
Paulo
NetherlandsNahhh
Size of the room, service and comfortable
Stayed in October 2023
Reviewed: October 6, 2023
Richard
AustraliaNo staff Sunday in attendance on afternoons; room seems to have been prepared for one guest rather than two.
Excellent location, very nice room, friendly staff, nice breakfast.
Stayed in October 2023
Reviewed: September 12, 2023
Philip
United KingdomFeel good factor, relaxing , well appointed rooms , great food , fantastic staff - great location
Everything - look forward to my next visit
Stayed in September 2023
Reviewed: September 8, 2023
Asmaa
OmanIt was great 👍
Stayed in August 2023
Reviewed: June 18, 2023
Patricia
United States of Americawas hot because there is no AC but that is to be expected from an older property
very clean and beautiful. staff was very helpful
Stayed in June 2023
Reviewed: June 11, 2023
Steve
United KingdomNothing
Amazing people, building, breakfast and location
Stayed in March 2023
Reviewed: February 4, 2023
Peter
SwitzerlandVery nice hotel, with friendly staff. Spacious rooms with perfect facilities Since mybfirst visit, I've been back three times already.
Stayed in November 2022
Reviewed: December 14, 2022
Patricia
SwitzerlandLovely hotel in the old town. easy to reach from the train station, either by bus or on foot. very quiet, comfortable beds, clean, espresso machine and water at your disposal. Good breakfast, great staff. Dinner was superb. we arrived on a Sunday which meant that the hotel and restaurant were closed but everything was organised for our arrival. thank you all for your kindness and helpfulness. we will surely come back.
Stayed in December 2022
Reviewed: November 9, 2022
Christiane
SwitzerlandThe bathtub is very original, but difficult to acceed for a person a little older
Stayed in November 2022
Reviewed: November 5, 2022
Dani
SwitzerlandPerfect Location in the center of the old town. I ate dinner there which was very nice, although the portions were a bit small. Breakfast was more than adequate; plentyful and delicious with many small treats and as much of them as I would have wanted. I liked the small portions so that I could have a bit of everything. A plus for me was the Smokers Lounge which is rather rare nowadays in Switzerland. But this was a very nice furnished one and served as well.
Stayed in September 2022
Reviewed: September 7, 2022
Martin
Switzerland-
I liked everything. Great, friendly staff, location, room, bath. And the breakfast! I liked it all here. This was easily my best hotel experience this year. I will for sure come back.
Stayed in September 2022
Reviewed: August 29, 2022
Christa
SwitzerlandWe had a very spacious room overlooking the street in the old town centre. A bowl with fresh fruit and chocolates welcomed us in the room. We also enjoyed a very delicious dinner in the restaurant of the hotel. Parking was easy with designated spaces right in front of the hotel.
Stayed in July 2022
Reviewed: July 24, 2022
Jo
AustraliaNo air conditioning
Very stylish hotel and excellent service. Good food!!
Stayed in July 2022
Reviewed: June 16, 2022
Sophie
SwitzerlandThe staff (reception + restaurant) is so nice, lovely people. The room is very large and clean. The bed is comfortable - everything was perfect.
Stayed in June 2022
Reviewed: June 12, 2022
Anita
SwitzerlandI was missing a kettle to make tea in my room. But this is a very minor issue and I know I could have asked for it.
It was an absolutely amazing stay. The room was huge and just beautiful. Staff were extremely friendly. Breakfast was great.
Stayed in June 2022
Reviewed: June 5, 2022
Marissa
United States of AmericaWe loved the location at the top of the hill by the castle. it was so quaint and peaceful. Really beautiful hotel. Nice breakfast, chocolates in the room, great price. Would love to stay again one day!
Stayed in May 2022
Reviewed: March 25, 2022
Leslie
United KingdomNothing. It was just perfect.
The staff are wonderful. Everyone of them. And the restaurant is fabulous. A great hotel.
Stayed in March 2022
Reviewed: March 23, 2022
Ammar
Saudi Arabianothing
nice
Stayed in March 2022
Reviewed: March 8, 2022
Daria
Russiathe hotel was great! we arrived with a dog and found a bag of treats on the table at the room. that was very thoughtful! the staff is friendly, Wi-Fi works perfect, the bath is huge and the beds are comfortable. Burgdorf is a beautiful city. highly recommend!
Stayed in March 2022
Showing 1 - 25
Havixbeck, Germany
Saint Cloud, USA
Puerto Pirámides, Argentina
Tillenay, France
Seoul, South Korea
Svärdsjö, Sweden
Payyannūr, India
Yangon, Myanmar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content